Fix Screenshot Not working on iPhone, iPad

On my brand new iPhone X Screenshot not working properly but on iPhone 8 Plus it does work as usual. and hmm, I’m not alone but there are many users who noticed screenshot thumbnail won’t work after iOS 11 update. To Fix this such issue, I’m going to be shared with you how quickly fix Screenshot not working on iPhone problem.

Top Guide to use and Fix Screenshot Not working on iPhone

Use AssistiveTouch to Take Screenshot

AssistiveTouch in other word users also says Touch Screen Home button of iPhone, iPad. it does work as an alternative to iPhone’s physical home button. Therefore, to get Touch Screen home button (AssistiveTouch) on your iPhone screen, first, you will have to enable it. Then you can take Screenshot; lock iPhone screen, access multitasking screen and much more. Let’s see how you can enable Assistive Touch on your phone stepwise guide.

Step #1. Launch Settings App on your iPhone Screen.

Step #2. Navigate General – Tap on Accessibility

Step #3. Tap on AssistiveTouch then turn toggle AssistiveTouch ON/Green.

Step #4. Now, you can see a dark Spot (Touch Screen) button on your iPhone Screen.

1 AssistiveTouch Settings on iPhone

Here’s the technique to Customize AssistiveTouch on iPhone.

In a second way, you can also take a screenshot of your iPhone using 3D touch AssistiveTouch. Even though for it, you will have to tick mark next to the Screenshot option under the Custom Action for AssistiveTouch.

– Use 3D touch Assistive Touch on iPhone

Get here how to use 3D touch Assistive Touch on iPhone.

Go to Settings – General – Accessibility – Assistive touch – Tap on Customize Top Level menu.

turn on Assistivetouch to open Customize Top Level menu settings on iPhone and iPad

Now Choose 3D Touch Action = Screenshot. Now force touch on AssistiveTouch to take any screen as a Screenshot of your iPhone Camera Roll.Take a Screenshot on iPhone X without Side Button using 3D touch


– Force Restart iPhone X

The Screenshot thumbnail not working then please force restart your Apple iPhone. Different iPhone model wise force restart method is differing that given below.

To force iPhone X, iPhone 8 and iPhone 8 Plus users

1: Press and Quickly Release Volume Up button,

2: Press and Quickly Release Volume Down Button,

3: Press and Hold Side Button until you see the Apple logo on Screen.

To start iPhone, again press Side button until startup apple logo on the screen.

For An iPhone 7/7 Plus user: Sleep/Wake + Volume Down button simultaneously

For An iPhone 6S and Earlier: Sleep/Wake + Home button simultaneously

These all ways perfect works for all iPhone users who have 3D touch iPhone including iPhone X, iPhone 8, iPhone 8 Plus, iPhone 7, iPhone 7 Plus, iPhone 6S/ 6S Plus, and iPhone SE.