Last Updated on Aug 21, 2020
There are many iPad users are reporting their problems regarding low sound quality after upgrade iPadOS package. Several iPad fans addressed that the iPad Audio is not working on FaceTime Call. So get here workaround for no sound or can’t hear during FaceTime or audio call on iPad. I think you checked and okay with the normal cellular audio call but the problem with FaceTime WiFi Audio or Video Call. Also, there are too many sensitive and useful settings that control your privacy and Functionality to use FaceTime on iPad either WiFi or WiFi+ Cellular iPad Model installed with the latest iPadOS and iOS.
we are happy to help you, submit this Form, if your solution is not covered in this article.
You should check that no obstacles around your iPad microphone or speaker. If any debris or your finger on it, please remove it and try again. Everything ready to make FaceTime calls but your problem is as it is. Go with the beneath given guide to fix it.
Take Given Actions to Fix iPad Audio Not Working on FaceTime, No Sound
Are you feeling iPad Unclear sound? We offer here workarounds steps by steps though follow it and get good sound quality back on your iPad. The best solution for iPad Air, iPad mini, iPad Pro, iPad.
Fix 1. Remove Headphone Plug into the iPad headset port
Use Side Volume Up button during FaceTime Audio or FaceTime Video Call. That means you can increase Call volume not a System volume or music volume. According to Volume type, Apple Gave different actions depends on the situation with iOS/iPadOS.
Any accessory plugged into the iPad headphone jack though please remove it to hear sound loudly. Might be your iPad is connected with Bluetooth audio system during FaceTime call. So First of all disable bluetooth from iPad’s control center or Under the settings app > Bluetooth > Toggle off to grey to turn off Bluetooth from iPad.
Let’s see an example, while headphones connected to the headphone jack then you can’t receive volume on iPad speaker.
Fix 2. Restart your iPad, iPad Pro
To Restart iPad, gently Press and hold the Sleep/Wake button until you see the red slider. Drag the slider to do an iPad reboot. After that, to start the iPad again press and hold the sleep/wake button until appearing Apple Logo.
No Home Button iPad Pro:-
Quickly Press and Release Volume Up and Volume Down button one by one, After that only Press and Hold the Power button until you see the apple logo on iPad Pro Screen. Wait or 5 to 10 seconds after the screen goes black. Now, Press and Hold side/Power button to turn on again.
Now enter the passcode and launch the audio app to check out volume level. Hope this would fix your issue. Even you persist the same problem; please go to the next step.
Fix 3. Check out your iPad Firmware – it must be the latest version.
Settings – General – Software Update.
If available any update on update it on Wi-Fi.
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Fix 4. Remove screen protectors or cases/ covers that cover the microphone, iSight mic, or your iPad receiver.
Tried above all fixes but none of the ways worked in your case (iPad Audio not working on FaceTime Call) during FaceTime or Siri doesn’t hear you. Contact Apple Support.
Fix 5: iPad says iPhone Calls not Available: iPhone must be Signed in Same Apple ID
If your iPad say that iPhone Calls not Available popup when a call from iPad FaceTime app. iMessage and FaceTime connected with Apple ID, That we can change from settings app on iPhone and iPad iPadOS. Follow this Settings app > FaceTime > Check Apple ID field and check it in which Apple ID is signed for FaceTime. Now Move to iCloud Apple ID, Go to the Settings app > Profile Name > [Under the Profile name, Check Which Apple ID used for iCloud] Scroll to Down and last options is Sign out. And Make sure both Apple IDs are the same.
Now Follow the next instruction if Both Apple ID are the same and Unable to make a FaceTime call from iPad.
Fix 6: Unable Receive FaceTime Call on iPad
To use FaceTime between Two Apple Devices, Both Devices must have turned on FaceTime under the settings. Also, Both Devices should be signed in with Apple ID.Go to the Settings app > Scroll to Face Time > Enable Toggle to green [if the toggle is enabled, then Disable and Enable again] Wait if you are getting a message like FaceTime Waiting for Activation. Sometimes you seem that FaceTime is enabled on iOS and iPadOS but actually not, in between might be you changed carrier company or software stuck.
Fix 7: Reset Network Settings
Distorted or Dropping call volume during FaceTime Audio/Video Call is happening because of poor network connectivity or Network issues. I recommend to reset it and make a fresh new connection. Before reset network settings you must know the WiFi password that you are using on iPhone/iPad.
- Go to the Settings app
- Tap General
- Scroll the screen till the end Reset
- Tap Reset Network Settings. and then follow the on-screen instruction.
Fix 8: Sign Out Apple ID and Sign In Apple ID
Most of the after long time use of apple device, sometimes apple ask to authenticate the device with Apple IDs. Some iPad/iPhone users are ignoring this message and verification stay pending under the settings app. Due to this kind of situation, We unable to use some Apple services like FaceTime, iMessage, Backup Device, and more. Sign In Face Time on iPad,
- Go to the Settings app
- Scroll screen tap Face Time
- Now Tap Apple ID and Tap on Sign out.
after that Sign in with the Same Apple ID again.
Fi 9: Turn off Do Not Disturb on iPad
Do not disturb is professional ways to manage all kinds of disturbing when you are busy or Driving. Accidentally or automatically Do not disturb might be enabled when you drive. Make sure DND is disabled on the iPad.
To check this DND,
- Go to the Settings app
- Tap Do Not Disturb
- Turn off Do Not Disturb toggle.
also check Any Contacts are blocked for all kind of calling, Messaging facility. if contacts are added, Then first remove contacts and try again.
Fix 10: Set High Volume Ringtone
you didn’t hear incoming FaceTime Audio or Video call because of Ringer volume is too low. now we can change it or Increase volume under the sound settings on the iPad/iPhone.
For that go to the Settings app Sound > Find the ringtone option and play & test your ringtone and set for FaceTime and other calls.
Also, Increase Ringer and Alerts volume limit slider that given under the Sounds option. Also, Enable Change With Buttons toggle so we can adjust using side Volume up and Down button any time.
Fix 11: Turn off FaceTime Restrictions under the Screen Time
FaceTime is also under the restrictions that we can control as a parent or on our iPhone/iPad as well. Go to the Settings app > Screen Time > Content & Privacy Restrictions > Allowed Apps > Enable FaceTime.
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Fix 12: Backup and Restore iPad on Mac/PC
The problem is big and series, After waiting for a long time and implement all the efforts on your iPad. This Backup and Restoring process is quite a useful and most powerful way to fix all kinds of software issues like this. On macOS Big Sur, macOS Catalina or later, No iTunes installed on Mac.
Use Finder to Backup iPad first and Restore new iPadOS and Data as well. Watch Below Video tutorial to follow it your self.