iPad, iPhone App Store Search Not Working and White/Blank Screen

Last Updated on Aug 21, 2020

Sometimes User reported that App Store Search Not Working on iPad or iPhone (iPhone 11(Pro Max), iPhone XR, iPhone X, iPhone 8/8 Plus, iPhone 7/ 7 Plus/ iPhone 6/ 6 Plus/ 5S/ 5). During Searching for App in App store, instead of a result you might get blank Screen, mean by the App Store search not working on your iPad or iPhone properly. You can say that App Store search does not work when search, buttons, categories are tapped but you’ve to get nothing in response.

we are happy to help you, submit this Form, if your solution is not covered in this article.

We’ve some solved remedy to fix it; since the following Step by Step because we’re not sure which has the best and perfect solution for you. This is the Super solution for running on the latest iOS Version. Most of the people reported this problem after the upgrade from iOS 13 to iOS 14 on their iPad or iPhone.

Also ReadApp Store icon Disappear on iPhone 

Your App Store Search not working on iPad, iPhone

Please try the below-given solution step until you resolve your issue:

Solution 1: Verify App Store Server Status

When any iPhone service stops working randomly, the very first step is to open the Apple Server Status Page and make sure that the service is working fine, and not under maintenance. So, before wasting time on troubleshooting why not check the Apple System Page, and see if the App Store is currently active or not.

Solution 2: Enable Limit Ad Tracking

Few people have already fixed the App Store Search Not Working problem by turning on the Limit Ad Tracking, whatever the cause behind this, it should work for you too. Here’s how to do it.

  1. Go to the Settings app.
  2. Tap Privacy.
  3. At the end of the screen, select Advertising.
  4. Turn On Limit Ad Tracking.

Solution 3: Connect to Alternate Internet Connection

Are you facing problems with App Store on Cellular Data or on Wi-Fi? Well, whatever it is, switch to an alternate internet or Wi-Fi. This will help you verify whether the problem is with the network or not.

Solution 4: Force Reboot iPhone

Restart your device once and after that re-launch the App Store and try to find which you want.

iPhone 6S and iPhone 6S Plus or Earlier:

  • Press and hold the power button for Restart and Power + Home button for Force restart.

Changed the Way of restart iPhone 7 and iPhone 7 Plus,

For iPhone 7 and 7Plus:

  • Press Sleep/Wake + Volume down Button at once until you show the apple logo on the screen.

For iPhone 8 or Later:

  • Press and Quickly Release Volume Up button,
  • Press and Quickly Release Volume Down Button,
  • Press and Hold Side Button until you see the Apple logo on Screen after the black screen.

Solution 5: Check System Date & Time

As in the first solution, you’ve should change Date and Time on your iPad or iPhone. Or you can do trough beneath a given step such as

  • Tap Settings > General > Date and Time > Set Automatically > On.

After settings; set the date one year ahead and then try again to access the App Store; Search apps and more.

Solution 6: Change DNS Settings

It’s might happen due to the internet connection problem. Try to Change DNS Settings on your iPhone/iPad Settings; Get more ideas about how to change DNS settings. Enter 8.8.8.8 in the DNS field. It’s Google’s public DNS (Domain name server).

  1. Navigate to the Settings app.
  2. Tap Wi-Fi.
  3. Select the Wi-Fi Network to which your iPhone is connected.
  4. Tap DNS.
  5. Replace the DNS with 8.8.8.8 and 8.8.4.4. Enter the DNS in different fields.

Solution 7: Switch System’s Language

This is the also one trick – let’s try to change the language of your iPhone or iPad, Pick any other language that you know already or be familiar also. So change the language and then access the App store after successfully doing it, again change the language which is already in previous.

  1. Go to the Settings app.
  2. Tap General.
  3. Tap Language & Region.
  4. Select alternate language familiar to you, in the iPhone Language section.

Note: Don’t randomly choose any language as you wouldn’t be able to use the iPhone if you dont know the language. 

Solution 8: Disable Background App Refresh

Sometimes this kind of problem arrives due to low Storage space on your iPhone/ iPad. To delete some of the items from it. As well as make turn off Background App Refresh.

  1. Navigate to the Settings app.
  2. Tap General.
  3. Find Background App Refresh.
  4. And Turn Off Background App Refresh.

Solution 9: Sign Out and Sign In to Apple ID

Once Sign-out Apple ID and then re-login (entering Apple ID and Password) again after a minute; then tap on App Store and try to find something.

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We are happy to help you! Follow the next Step if Your Solution is not in this article, Submit this form without Sign Up, We will revert back to you via Personal Mail. In Form, Please Use the Description field to Mention our reference Webpage URL which you visited and Describe your problem in detail if possible. We covered your iPhone 11 Pro, iPhone 11 Pro Max, iPhone 11, iPhone 8(Plus), iPhone 7(Plus), iPhone 6S(Plus), iPhone 6(Plus), iPhone SE, SE 2(2020), iPhone 5S, iPhone 5, iPad All Generation, iPad Pro All Models, MacOS Catalina or Earlier MacOS for iMac, Mac Mini, MacBook Pro, WatchOS 6 & Earlier on Apple Watch 5/4/3/2/1, Apple TV. You can also mention iOS/iPadOS/MacOS. To be Continued...

  1. Open the Settings app.
  2. Locate the iTunes & App Store.
  3. Tap on your Apple ID.
  4. Tap Sign Out.
  5. From the same screen, you can Sign In back on the iPhone with Apple ID.

Solution 10: Reset Network Settings

This will remove all the saved Wi-Fi passwords, VPN settings, and other related information from the iPhone, here’s how to do it.

  1. Navigate to the Settings app.
  2. Tap General.
  3. Scroll down to Reset.
  4. Find Reset Network Settings and tap on it.
  5. Enter the iPhone Passcode and proceed.

Hope these tips for The App Store Search Not Working on iPad, iPhone becomes helpful for you. Kindly keep in touch with us if any problem.

Jaysukh Patel is the founder of howtoisolve. Also self Professional Developer, Techno lover mainly for iPhone, iPad, iPod Touch and iOS, Jaysukh is one of responsible person in his family. Contact On: [email protected] [OR] [email protected]

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