Mail app has the most powerful mail features and easy to use with different mail types like Gmail, Yahoo, iCloud, AOL, Outlook and Other custom mail server. Did you get Errors – cannot get mail iPhone or iPad (Client or Server) or Crashing problems, so here’s the fix on Mail App Not Working in iOS 11 or iOS 12 or later. This tutorial also Cover Mail App Notifications issues like Not Showing on Lock Screen, Change or Mute Notification alert sound that play each mail Alerts.
Below are the known reasons for Mail App Not Working In iOS 11/ iOS 12 on iPhone and iPad. Let’s check it one by one and gets rid all types of Mail app troubleshooting help.
Steps for Fix Mail App Not Working In iOS 11/ iOS 12 on iPhone and iPad or Crashing
Fix 1: Check for Latest iOS in Settings
Go to the Settings app on iPhone, iPad > Next To the General > Software Update.
Check for the update if any available. Update it and Get new Bug fix and app improvement with
Mail App Notifications Now Showing on The lock Screen or Not Getting
We Can turn on Mail app Notification for Any of Accounts Set up on your iOS Device using the custom settings.
Go to the Settings app on iPhone/iPad > Mail > Notifications >
- “Allow Notification” Should be Turned On.
- Next, also check Other Account installed on your iOS, Tap on “Account name” > “Allow Notifications – Lock Screen – Set the Sound” and “When Unlocked” options should be selected under show previews settings.
Fix 3: This iPhone is Restricted From Creating Mail Accounts ios 12
in your iPhone, Restriction is Enabled from creating or adding a new mail account on your iPhone. Also, mind it, iOS 12 or later users can use screen time options as restriction settings. Unable to add new accounts for Gmail, Yahoo, Outllook, iCloud and Other.
Go to the Settings app on iPhone > Screen Time > Content & Privacy Restrictions > Account Changes > Tap on Allow.
in the case, if This setting doesn’t help, Try to Reset all Settings. (This will not remove iPhone Data). Erase only Settings.
Go to the Settings > General > Reset > Reset All Settings. That’s it and hopefully, now the problem has fixed (Prevent changes in Email Accounts).
iOS 11 or Earlier: Settings app > General > Restrictions > Account > Allow Changes.
Fix 2: Enable Mail app for Cellular Data
remove restriction for Disable mail app data while Cellular data turn on.
To check that Go to the Settings > Cellular.
Scroll Down and See the list of the app installed on your iPhone or iPad. Find Mail App and Enable Toggle for the correct use Mail app on Cellular Data turned on.
If you want Limit mobile Data in iOS then you can turn off Cellular data for Mail app or Use Power Saving mode in iOS 11/ iOS 12.
Fix 3: Enable/Disable Cellular Data for Mail app
Mail app not working on Celluar & Only works on Wi-Fi. Here’s the Option for Manage it.
Enable Mail app access on Celluar Data or Mobile data. Check the below settings on iPhone.
Go to the Settings > Mail > Cellular Data (Enable Toggle). if this option is off, then you can’t get new email while on Mobile data.
Fix 4: Enable Push, Fetch or Manually
Set this setting (Push, Fetch or manually) options correctly from settings app depends on your Mail account activity. In iOS 11, Settings has been changed. Open Settings app > Scroll down and See Account & Password.
Fix 5: Password Changed, Re-Enter Password
You have Changed password on other device or Web account, So you must verify with the new password in iOS Mail app. Otherwise you unable to get new mail on iPhone, iPad Mail app.
You have to change the password in other device or Web account. Also make changes at here inside the mail account login. A great option is here, Without Delete Mail account, Only Re-Enter new password.
Tap on the Name of Account from Settings > Accounts & Password
Next, Under the Accounts > Tap on Email Name and Tap on Re-Enter password. (See the screen
If Re-Enter Password not showing then Delete account and Re-Login
Fix 6: Remove Account & Re-Add
By Removing the Whole account, we can get updated settings and auto configuration in our Mail app.
Go to the Settings > Accounts & Password.
Tap on Email Account name > Next Delete it.
Fix 7: Restart or Reboot
The formal solution also works to fix this issue, some software error or blocking incoming mail
the connection will re-fix using this step.
Only For Restart, Press Sleep/ Wake Button for 10 seconds.
iPhone 8 Plus/8 Plus:
1: Press and Quickly Release Volume Up button,
2: Press and Quickly Release Volume Down Button,
3: Press and Hold Side Button until you see the Apple logo on Screen.
To Start iPhone, Again press Side button until the startup apple logo on the screen.
iPhone 7/ 7 Plus: Restart or Reboot iPhone by Press and Hold Sleep/ Wake + Volume Down button until your See apple logo on the screen.
iPhone 6S or Earlier: Press and Hold Sleep/ Wake + Home button continuously until you see the apple logo on the screen.
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