WD My Passport Not Showing Up on Mac? (macOS Sonoma)

πŸ—“οΈ August 18, 2023 By ✍️ Jaysukh patel

As you connect the external hard drive to your Mac via cable, your Mac will not opt for any popup on the screen. Still, we can see the connected external drive on the desktop and the Finder sidebar (left-hand collum of the finder window under the locations). Due to many reasons, external hard drives not showing up on Mac. Are there connectivity issues? Is the hardware corrupted? System malfunctioning? For no reason, if the hard drive is not showing up, then follow our guide to fixing My Passport for Mac not showing up on Mac.

Primarily we have mentioned the steps you need to go through so that if you lack one, your hard drive will not be visible on your Mac. Moreover, if you are correctly doing as mentioned in the basic steps (Fix 1), follow the next fix to get success.

In Priority Checks

External Hard Drive Not Showing Up on Mac macOS

Solution #1. Check the Basics

  • Connect the hard drive to the Mac properly. Also, check the cable of the drive and the USB port of the Mac.
  • Connect the hard drive to another computer and then check whether it is responding.
  • Restart the Mac and then try to connect Drive to the Mac.
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Is the problem My passport is not showing up on desktop or finder? Then try the below fix.

Solution #2. Show my passport for Mac or on desktop

You may also haven’t enabled Show external drive on desktop or Finder. In this case, first of all, check that option and enable it.

Step #1: Launch β€œFinder.” on your Mac.
Step #2: Click on β€œSettings.”

Open Finder settings on Mac
Open Finder settings on Mac

Step #3: Select the β€œGeneral” tab.
Step #4: Now, click on the β€œExternal Disks” beneath β€œDevices” or else click on β€œShow these items on the desktop.”

Show External Disk on Desktop
Show External Disk on Desktop

Step #5: From now onwards, you can see the external drive on the desktop.


Solution #3. Show External Drive on Finder Sidebar on Mac

Show External Drive on Finder Sidebar on Mac Finder sidebar is customizable, Mac users can simply by the sidebar to hide some items like External Hard Drives, iPhone/iPad, CD/DVD, Bootable Drive, Time Machine Backup Drive, Cloud Storage Drive and Connect Servicer and Computer in your local network.

Step 1: First, Open Finder on Mac. From Top Mac menu > Finder > Settings.

Open Finder settings on Mac
Open Finder settings on Mac

Step 2: Go to the Sidebar Tab > and checkmark the options Hard Disk or External Disk.

Show External Disk On Finder Sidebar on Mac
Show External Disk On Finder Sidebar on Mac

Step 3: That’s it.

Now Finder can view the Connected drives and iPhone/iPad.


Solution #4. Check My Passport in Disk Utility

My Passport Not Showing Up in Disk Utility

Disk Utility helps to manage all Internal drives and External drives. In this case, some users can’t see Sidebar from the Disk Utility window. Follow the below steps to Show the hidden External sidebar panel on Mac.

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Step 1: Open Disk Utility on Mac. Click on View from the top of the disk utility window.

Step 2: Select Show Sidebar, and Select “Show Only Volumes” to Repair or Erase action easily on it.

View All External Drive on Mac
View All External Drive on Mac

Step 3: That’s it.

Still, if you cannot find the My Passport on the Finder or desktop, we will look for the external drive from the Disk Utility.

Step #1: Go to β€œDisk Utility” from the Spotlight.

Step #2: Click on the β€œMount” button by right-clicking on the My Passport external hard drive on the left side of the screen.

Mount the External Drive on Mac
Mount the External Drive on Mac

Solution #5. Repair the My Passport

Fortunately, we have First Aid in Mac to repair external drives such as My Passport.

Step #1: From the β€œDisk Utility” click on the connected external drive.
Step #2: Now click on β€œFirst Aid” from the top of the screen.
Step #3: Select β€œRun” and start the diagnosis.

Repair Disk Using First Aid on Mac Disk Utility
Repair Disk Using First Aid on Mac Disk Utility

That’s it.

Solution #6. Change the format of your Hard Drive

Previously your Drive was formatted with Different file systems (On Windows PC) that is not compatible with macOS. Prepare your Drive for the supported file system. We recommend erasing your Hard Drive with ‘exFAT’ and ‘FAT32’ file formats. Or Use APFS – Apple’s standard file format.

Step 1: Open Disk Utility on Mac. Select Hard Drive from the Left-hand column in the disk utility.

Step 2: Click on Erase and Select “APFS” in the Compatible File format > Erase.

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Correct the External Drive to APFS on Mac
Correct the External Drive to APFS on Mac

That’s it.

Solution #7. Hardware issues

Contact the support help desk to get free solutions for official warranty service. Have to visit the company website and find the service center near to you in your country. As an alternate options, do call or email your problems.

We are happy to assist you with any kind of Mac problem, like My Passport for Mac not showing up on Mac. Just send me the text via the Comment box. Also, Enjoy our next tips and tutorials by Joining us on Facebook, Twitter

Tested on MacOS and Macs

  • macOS Sonoma, Ventura, Monterey, MacOS Big Sur, macOS Mojave, MacOS High Sierra, MacOS Sierra, MacOS EI Capitan, MacOS Yosemite
  • MacBook Pro, MacBook Air, iMac, Mac Mini
Jaysukh Patel
Jaysukh Patel

Jaysukh Patel is the founder of howtoisolve. Also self Professional Developer, Techno lover mainly for iPhone, iPad, iPod Touch and iOS, Jaysukh is one of responsible person in his family. Contact On: jaysukh.pharma@gmail.com [OR] admin@howtoisolve.com

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