Last Updated on Nov 26, 2020
A screenshot is not working in iPhone XS Max/XS/XR, that’s very upsetting news for you. The screenshot has become an essential part of our daily routine whenever we find some error or important news directly we save as a screenshot to show others. Many users are facing this situation in the newly launched iPhone XS Max/XS/XR. Few are saying they cannot see screenshot preview in iPhone or screenshot thumbnail.
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Overall the major cause is screenshot not working on iPhone. What should we do now? We have collected five answers for you if the screenshot is not working in iPhone XS Max/XS/XR. Just start with the first solution.
After taking a screenshot of the iPhone screen, look inside the photos app. Sometimes muted iOS device not sounding or an internal bug doesn’t appear preview or screenshot thumbnail.
Proved the best solution on Screenshot not working on iPhone XS Max/XS/XR
Solution 1: Use Correct Side Buttons for Screenshot
Key Combination is Required in Proper Manner, No Home button iPhone users can take a Screenshot with the Two Side buttons only = Quickly Release Press Both the Buttons [Volume Up Button + Side Power button] at the same time. See the below picture.
Most Common Problems of Can’t Take a Screenshot on Apple iPhone
If you are unable to take a screenshot with the side button then keep a proper grip of your hand or Remove Case. Sometimes Hard Case unable to press the keys at the same time so people are activating Turn Off screen or Activating Siri. I recommend using the Assistive touch button, which will help capture screenshot without side button.
Use Assistive Touch: Screenshot Without Side Button
Are you uncomfortable in Press two buttons at the same time? Follow these tricks, Customize Assistive touch button or Virtual Home button for taking a screenshot of any screen. First Activate Assistive touch button on iPhone screen, then Customize it for Screenshot.
- Open Settings app on iPhone > Accessibility.
- Next, Scroll to the Touch option on the screen.
- Under the Touch option, Find Assistive touch > Tap and Enable Toggle for Assistive Touch toggle to green.
- Scroll down and Find double tap option, Tap on it and Select the screenshot action.
- Go back and Try on your Device.
- That’s it.
Solution 3: Charge iPhone XS Max/XS/XR
I have noticed that due to the low battery on my iPhone I was unable to take screenshots. However when your iPhone is low on battery, then some function might not work correctly or issues like screenshot not working on iPhone XS Max arise. So try to charge your iPhone more than 60% and check if the screenshot is working as usual or not.
Solution 4: Force Restart iPhone
A force restart is a potential way to fix the conflicts between the applications and the iPhone. When you force restart the iPhone it will clear the memory of the device and give a fresh restart; it will not wipe out any of your data. Once you restart the iPhone try to take a screenshot, preview screenshot and much more.
- Step #1: Press and Quickly release the Volume Up button.
- Step #2: Press and Quickly release the Volume Down button.
- Step #3: Next, press and hold the Power button until you see the Apple logo on the screen.
Solution 5: Not Enough Storage on iPhone
Quickly empty the storage near to 50MB to save a new screenshot on your iPhone’s camera roll.
- Go to the Settings > General > iPhone Storage > Find the options like Enable iCloud photos, Offload apps or Delete unused app or Data that consume GBs of storage.
Solution 6: Try to take Screenshots using Assistive Touch
Assistive Touch is one of the incredible features that the iPhone has. If you have an assistive touch-enabled, you don’t need any button to use the iPhone. And so Apple has removed the Home button from iPhone X, but with Assistive Touch personally, I don’t miss the Home button. However, we will see if you can take a screenshot using Virtual Home Button, in case if your screenshot is working with a virtual home button then try to take a screenshot using physical buttons.
Solution 7: Use 3D Touch to Take Screenshots
Still, if you are unable to take a screenshot in iPhone XS Max/XS/XR then, use 3D touch to take screenshots. 3D Touch was introduced with the Apple iPhone 6s and continued to the latest model. Apparently, iPhone SE does not have 3D Touch. Since we have this feature, let’s use this.
How to enable 3D Touch?
- Step #1: Go to the “Settings” app.
- Step #2: Tap “General”.
- Step #3: Select “Accessibility”.
- Step #4: Select “AssistiveTouch”.
- Step #5: Tap “3D Touch” and choose “Screenshot” from the list.
Now all you have to do is long-press the Virtual Home button(Assistive Touch) to take a screenshot.
Solution 8: Update iPhone
Is your iPhone missing some important updates? This can be the reason why your iPhone is not working problem and creating problems for you now and then. It’s time to update the iPhone and use the device with improved versions.
- Step #1: Launch the “Settings” app from Home Screen.
- Step #2: Tap “General”.
- Step #3: Scroll down and tap “Software Update”.
The above solution really works for you in the case of your iPhone XS Max, XS or iPhone XR Cannot take a screenshot.