Side Button Not Working on iPhone XS Max, iPhone XS, iPhone XR [Where is Sleep/Wake button]

Last Updated on Nov 23, 2020

The ill-functioning of side button in iPhone XS Max can be possible due to a software glitch or physical damage. If the side button is physically damaged, then we can’t help you to fix it means it is hard compared to software troubleshooting. To make sure what is the real reason behind iPhone XS Max side button not working read on the article. Side button for any iPhone model is important because people are using for Ends Call, Sleep/Wake iPhone Screen, Activate Siri, Authenticate Apple Pay and Download App from App Store.

We have managed to prepare the best tricks to fix the sleep/wake button not working in iPhone XS Max. Help yourself to resolve with your unbearable problem. Also it necessary to know why Side button is stuck, Side button Broken, or Settings not working.

Where is sleep Wake button on iPhone XS max, iPhone XS and iPhone XR?

iPhone XS Max Side button stuck

iPhone XS Max Side button stuck

Walkthrough for iPhone XS Max Side Button not Working: Stuck or Not Responding

Solution 1: Remove Accessories from iPhone

Sometimes people buy cheap cases, and it results in such difficulties. The reason is that you have to press hard to use that button. So we would advise you to remove the case for a moment and check if the side button is working properly or not.

we are happy to help you, submit this Form, if your solution is not covered in this article.

Solution 2: Adjust the Click speed of Side button

It is possible to adjust click speed of the sleep/wake button in iPhone. Apple has introduced this feature from the iPhone X. In iPhone XS Max, there are three options available, Default, Slow and Slowest. Change the Default option to any other and see if Side button is working in iPhone XS Max or not.

  • Step #1: Go to the “Settings” app.
  • Step #2: Open “General”.
  • Step #3: Tap “Accessibility”.
  • Step #4: Locate “Side Button”.
  • Step #5: Change the Default option to “Slow” and restart the iPhone.

Note: It might be possible that you are unable to restart iPhone because the Side button is not functioning properly. There are different ways to restart the iPhone XS Max such as from 

1. Assistive Touch

2. Settings app (Go to the Settings app > General > Shut Down), etc.

To learn how to restart iPhone XS Max without Side button prefer our quick guide.

Once the iPhone gets restarted, hopefully, iPhone XS Max side button not working is fixed.

Solution 3: Reset All Settings or Restore your iPhone

To reset All the Settings: Go to the Settings app > General > Reset > Reset All Settings.

Test Side button, if it’s still not working then restore, is a final solution for your side button issues.

Connect your iPhone to iTunes via lightning cable, Find iPhone is iTunes > Tap on iPhone icon at the top below the iTunes Header.

Now, Find the iPhone Summary option, Here is Back up now option is there. Click on it and Wait for full backup save on your Mac or PC.

Now, Tap on Restore iPhone. iTunes will show popup you to erase all the content and Settings.

Allow, and Start Restoring process. it will take time depends on internet speed and data saved on your iPhone. Because iTunes will download compatible iOS version to Mac and install Fresh copy again. That fixes all the problem automatically.

That’s it.

Now, you can restore the old latest backup after your iPhone will show a welcome screen. Follow on-screen and done all the things.

Solution 4: Update iPhone

Since iOS update is made available to fix multiple issues of your iPhone, so why not update iPhone to fix sleep/wake button not working in iPhone XS Max. Before going to Apple, technicians give a chance to this trick.

  • Step #1: Launch “Settings” app in your iPhone.
  • Step #2: Tap “General”.
  • Step #3: Scroll down and select “Software Update”.
  • Step #4: If any pending update is available, the download and install it.

Solution 5: Contact Apple Support

Still the side button is not responding in iPhone XS Max; then it is likely to be possible that the side button is physically damaged. However, if it is the reason we can’t further help you, the best option left for you is to contact Apple Support service. Send us feedback or other queries that you are facing with your Apple devices.

Jaysukh Patel is the founder of howtoisolve. Also self Professional Developer, Techno lover mainly for iPhone, iPad, iPod Touch and iOS, Jaysukh is one of responsible person in his family. Contact On: [email protected] [OR] [email protected]

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