Apple Music showing “this account does not have iCloud Music enabled on iPhone and Mac?” When opening the Apple Music on iPhone, iPad, Mac, this type of error usually appears, asking you to enable iCloud Music on iPhone, iPad, and Mac. This article will show you potential tricks to fix the issue that occurred on iPhone, iPad, and Mac and get back the Music functionality.
This issue has been fixed by signing out and signing in to iTunes on iPhone, iPad, and Mac by major users. Though, you can start from the first solution and jump to the next until the problem gets resolved.
Tips: Manage Apple Music Subscription.
Fix this Account does not have iCloud Music Enabled on iPhone and Mac
1. Check for Apple Music Outage
When Apple Music shows random errors out of nowhere, you should check the Apple Server Status Page for Apple Music under maintenance or ongoing glitch. When any Apple Services are out of service, then visiting the Apple Service Status Page is recommended.
Apple has designed a dedicated page to let the users know that their services are working or under maintenance.
- Open the Apple Service Status Page on any web browser. or Check International Apple System Status.
- Locate the Apple Music.
- If there’s a Green Dot next to Apple Music, there’s no issue with it.
- While Yellow and Red triangle icons indicate outages.
2. Restart Mac, iPhone
Up next is restarting the iPhone and Mac. When the Apple Music is perfectly working from the server’s end, it’s time to troubleshoot the Mac, iPhone, or any Apple device on which iCloud Music is showing an error while playing.
To Restart Mac,
- Click on the Apple Logo icon from top mac menu.
- Select Restart.
To Restart iPhone/iPad,
iPhone 8 or later (& iPhone with Face ID)/iPad without Home button,
- Press and quickly release the Volume Up button.
- Press and quickly release the Volume Down button.
- Press and hold the Side button until the Apple logo displays.
iPhone 7/7Plus,
- Press and hold the Volume Down button and Side button until the Apple logo appears.
iPhone 6S, 6SPlus or Earlier/iPad with Home button,
- Press and hold the Home button and Sleep/Wake button until the Apple logo shows up.
3. Update Mac, iPad, iPhone, iTunes
Make sure the device and iTunes are up to date. If you haven’t enabled auto-updates, then follow the below steps depending on the device to manually update software and the iTunes app. Here’s how to update,
First, connect the device to the stable Wi-Fi connection.
Update iPhone, iPad,
- Open the Settings app.
- Tap General.
- Select Software Update.
- Download and install Software Update if available.
Update Mac, MacBook,
- Click on the Apple logo.
- Select System Preferences.
- Select Software Update.
- Update the Mac.
Update iTunes App,
- Launch iTunes App.
- Click on Help in the top menu bar.
- Select Check for Updates.
4. Reconnect to Wi-Fi/Cellular Data
To play Music over Apple Music, you need to have a good internet connection; whether it’s Wi-Fi or Cellular Data, the network connectivity must be robust. If you’re using Wi-Fi to use iCloud Music, and it’s not working, switch to Cellular Data or vice versa.
Furthermore, enable Airplane Mode for a minute and then disable Airplane Mode. Or you could restart the router.
5. Sign out and Sign in to iTunes
Most of the time, many users who have fixed this account do not have iCloud music enabled on MacBook Pro by signing out and signing in to iTunes. Here’s how to sign out and sign in to iTunes.
In iPhone, iPad:
- Open the Settings app.
- Tap on Profile name > Scroll to Sign out Option.
- That’s it. and Sign in again with same apple id.
- Or
- Tap iTunes & App Store.
- Tap on your Apple ID.
- Select Sign Out.
- Restart the iPhone, iPad, again visit the Settings and follow the same steps to sign back into iTunes.
On Mac:
- Open the iTunes or Music App on macOS.
- Select Account.
- Select Sign Out.
- Reboot the system, and Sign back in.
6. Ensure Date and Time are Correct
Often the Apple Services are highly dependent on the Date and Time or say it is mandatory to set the correct date and time to use the apps. Set the date and time according to the region.
On iPhone, iPad:
- Open Settings app.
- Tap General.
- Select Date & Time.
- Enable the Set Automatically option. The device will automatically set the date and time by detecting your region.
On Mac:
- Click on the Apple logo from top top mac menu.
- Select System Preferences.
- Click Date & Time.
- Enable Set Automatically settings.
7. Re-enable Sync Library
All the Apple services are bound with Apple ID; therefore, it is recommended to ensure the Sync Library is enabled on your Mac, iPhone, and iPad.
On iPhone, iPad:
- Go to the Settings app.
- Swipe down and tap Music.
- Turn On the Sync Library, and if it is already turned on, then disable and re-enable Sync Library.
- That’s it. Wait for Few Seconds and Re-Launch Music app on iPhone or iPad.
On Mac:
- Go to the Music App.
- Click on Preferences.
- Select General.
- And turn off the Sync Library Now, and then turn it on.
- That’s it.
On PC:
- Open iTunes.
- Select Edit.
- Go to Preferences.
- Click General and iCloud Music Library.
8. Reset Network Settings
Lastly, all you can do is Reset Network Settings. However, it will reset the saved Wi-Fi password, APNs, VPNs, and network settings, without affecting the personal data.
- Go to the Settings app.
- Tap General.
- Scroll to last in screen and Select Transfer or Reset iPhone option [iOS 15 or later] or Select Reset [iOS 14 & Earlier].
- Reset > Select Reset Network Settings.
- Enter screen time passcode to verify and Check after your iPhone reboot [Will Restart Automatically].
While to reset network settings in Mac, you would have to remove the Wi-Fi network from the Mac.
- Click on the Apple icon.
- Select System Preferences.
- Go to Network.
- Choose the Wi-Fi option in the left sidebar.
- Click on the minus (-) button and then click on Apply.
- Now again, click on the (+) button and add the Wi-Fi from the Interface.
- Click Create.
- Then Apply and close the Settings.
This Account does not have iCloud Music enabled Apple Music has not been linked to this Account
Every time when you try to open the Music App, the same message appears, preventing you from using the Music App on iPhone, iPad, and Mac. Few users have got it fixed by signing out and signing in to iTunes, while for some Factory, data reset worked. Give a try to the aforementioned solutions to get rid of the irritating messages.