iTunes errors 4013, 4014 and 4005 are different but the solved way is similar. Might you’ve seen the 4013, 4014 restore errors in starting or in meanwhile when you try to update or restore your old back up on your iPad, iPhone or iPod Touch. I think there are several hardware issues behind iTunes errors 4013, 4014. It’s happening sometimes due to the low version of iTunes and many other reasons.
This kind of error occurs if the latest iOS devices unexpectedly disconnecting during the restore, update or iTunes could not tell the device to go the restore condition. Whatever but don’t worry now; we have a solution if you see an error message which is given below.
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Alternate Way Resolve – To fix iTunes errors 4013, 4014 when Update iPad, iPhone/ iPod Touch
- The iPad ‘’iPad’’ could not be restored. An unknown error occurred (4013)
- The iPad ‘’iPad’’ could not be restored. An unknown error occurred (4014)
- The iPad ‘’iPad’’ could not be restored. An unknown error occurred (4005)
Note: – You can do also follow these tips for iPhone and iPod Touch too. Not only for the iPad. An error message you see as; The iPhone ‘’iPhone’’ could not be restored. An unknown error occurred (4013).
You’ve seen the message during an update or restore from iTunes; We don’t know the perfect reason but please Go step by step and hope you can get genuine fixed from below; because different users have different reasons for a similar iTunes error 4013, 4014. At least you should have enough information to give the progress to your process.
If you are dealing with the iPhone[Device Name] could not be restored an unknown error occurred 4013, while restoring or updating, then try out below tips.
Solution 1: Update Mac and iTunes
if you are using any of this platform while updating apps, try updating macOS and iTunes first to get rid of unknown errors.
To update macOS Mojave or later, click on the Apple menu > System Preferences > Software Update.
Earlier macOS versions, go to the App Store and click on Update tab and lastly select Update All.
To update iTunes, launch the iTunes and click on Help > Check for updates and install the iTunes update.
Solution 2: Force Restart iPhone, iPad
This could be helpful too,
iPhone 8 or later and iPad without Home button,
- Press and quickly release the Volume Up button.
- Press and quickly release the Volume Down button.
- Press and hold the Side button until the Apple logo appears on the screen.
iPhone 7/7Plus, press and hold the Volume Down button and Power button and release when Apple logo appears.
iPhone 6S/6SPlus and iPad with Home button, press and hold the Home button and sleep/wake button until Apple logo displays on the screen.
Solution 3: Use a USB Cable to Connect iPhone to PC
To update the iPhone and iPad without iPad error 4014 black screen use iTunes to update the iPhone and iPad.
- Connect iOS to PC using Apple’s original lightning cable.
- Launch the iTunes on your PC.
- Click on your iPhone/iPad on the iTunes sidebar.
- When you see Restore iPhone and Check for Update, on the main screen, select Check for Update to keep the personal data and update the iPhone/iPad.
Solution 4: Update Mac/PC
Still, if any of the above suggestions didn’t fixed error 4014 when restoring then make sure your Mac and Windows PC are updated to the latest version. You can see how to update macOS to the latest version in the 1st section of this tutorial and to update Windows PC, press windows button+S and search for Check for updates and from there you can update the PC.
Solution 5: Use Different Cable
What if your lightning cable is corrupted or damaged, to be sure, borrow a cable from your friend and try to use it to update the iPhone.
Solution 6: Try Another PC
You can try to update or restore iPhone, iPad on alternative PC or Mac.
If you see continuous iTunes errors 4013, 4014 message when you restore your iOS device, then connect Apple Customer support.