
OpenAI’s brand-new AI video-generation app, Sora, has everyone talking — but it’s still invite-only and iOS-exclusive right now. That means if you don’t have a valid invite code, or if the app freezes on the loading screen, you’re not alone.
In this guide, we’ll cover the most common Sora app problems — like Invite Error Code, endless loading, and login issues — plus quick fixes that work for most U.S. users.
Solution 1. Double-Check Your Invite Code
- Sora is currently invite-only. If you don’t have a code, you can’t sign in yet.
- If you do have one, enter it exactly as given — no extra spaces or typos.
- Many users find fresh codes on the Sora AI subreddit’s “Invite-Code Megathread” — sort by Latest to find unused ones.
- If you snag a working code, consider sharing it back in the comments to help others.
Tip: Some old or shared codes may already be used up — you’ll get the “Invite Error Code” message until you find a valid one.
Solution 2. Update the Sora App
OpenAI is already shipping minor bug-fix updates.
- Go to App Store → Tap on Your Profile (top right corner)→ scroll the screen to Updates section → look for Sora → Update.
- An outdated build can cause loading loops or error codes.
- Make sure iOS itself is updated too (Settings > General > Software Update).

Solution 3. Restart the App
Sometimes it’s just a temporary app glitch:
- Swipe up (or double-press Home) to close the Sora app.
- Reopen it and sign in again.
If that fails, try restarting your iPhone:
- Press & hold Volume Up + Power → Slide to power off → Wait 10 sec → Power on.
Solution 4. Check Network & Login
- Sora works best on a stable Wi-Fi connection; weak mobile data often stalls video generation.
- Make sure you’re signing in with the same OpenAI / ChatGPT credentials you used to request the invite.
- Disable any VPN temporarily — some users reported the invite screen failing behind strict VPN/firewall rules.
Solution 5. Clear Cache / Re-install (If Needed)
If nothing above works:
- Delete the Sora app and reinstall it from the App Store.
- Log in again with your OpenAI account and re-enter your invite code.
Solution 6. Android Users — You’re Not Left Out Forever
Sora isn’t on Android yet. U.S. Android users can:
- Join the waitlist on OpenAI’s Sora page.
- Keep an eye on the Play Store — the Android beta is expected in the near future.
Solution 7. When to Contact Support
If you still get an Invite Error Code or the app won’t load:
- Go to help.openai.com → Contact Us → Sora App
- Provide your device model, iOS version, screenshot of the error, and the exact time/date you saw it.
Quick Checklist for Fixing Sora
- ✅ Have a valid invite code
- ✅ Enter it carefully
- ✅ Update Sora and iOS
- ✅ Restart app/phone
- ✅ Use strong Wi-Fi, no VPN
- ✅ Re-install if nothing works
Final Thoughts
Most Sora issues come down to expired invite codes or an out-of-date app build. The steps above solve it for the majority of users. Since Sora is still in early access, expect occasional hiccups — but the app is improving rapidly.
Do you have a spare invite code or a different fix that worked for you? Please drop it in the comments so that other readers can benefit.