You’ve plugged in iPhone XS Max, iPhone XS, XR, X or iPhone 8 Plus and iTunes Doesn’t Recognize device or
iTunes are not detecting iPhone is that a problem, right? However, now most of the people use iCloud sync, so they have nothing to worry about it unless server goes down. But still, some people prefer to use iTunes for taking backup or restoring the device. And they have reported recently that iTunes doesn’t recognize iPhone X or iPhone not showing up in iTunes or iPhone 8Plus can’t connect to iTunes and more.
Unfortunately, I have also experienced this dilemma, and I got stuck with error “0xE,” and after some analyses the error got solves. Have a look at solutions.
- 1 Fix iTunes doesn’t Recognize on iPhone XS Max, iPhone XS, XR, X, iPhone 8 Plus, iPhone 8 or 7 Plus
- 1.1 Fix 1: Update the iTunes
- 1.2 How to check for updates in Windows 10/ Windows 8
- 1.3 Fix 2: Make sure You’ve Updated the macOS/Windows 10
- 1.4 Fix 3: Your iPhone should be turned on
- 1.5 Fix 4: Allow the device to trust PC and vice versa
- 1.6 Fix 5: Unplug every USB device from the PC or Mac device
- 1.7 Fix 6: Restart the PC or Mac and iPhone XS Max, iPhone XS, XR, X, iPhone 8 Plus
- 1.8 Fix 7: Connect the iPhone to another computer
- 1.9 Related Posts:
Fix iTunes doesn’t Recognize on iPhone XS Max, iPhone XS, XR, X, iPhone 8 Plus, iPhone 8 or 7 Plus
Go with my following instructions step by step and check out iTunes recognize your iPhone. Please Don’t miss out any single action.
Fix 1: Update the iTunes
It may be possible that an older version of iTunes is affecting you and showing unknown errors. Check for the updates if you haven’t updated then as soon as possible update it.
How to check for iTunes updates in Mac
- Step 1: Open the App Store.
- Step 2: On the top of the screen click on Updates.
- Step 3: in case, any updates are available for iTunes then click to download and install.
The Windows 10 users can reach to update iTunes with the bottom ladder.
How to check for updates in Windows 10/ Windows 8
- Step 1: Launch the iTunes
- Step 2: From the Menu, select Help and there click on Check for Updates.
- Step 3: Follow the dialog boxes and install the latest newest version.
lots of XS Max users reporting same issue itunes not detecting XS Max on Apple Support and i have put the proof in bottom image.
Fix 2: Make sure You’ve Updated the macOS/Windows 10
If the first solution doesn’t help you, then you must try this one and update the PC if it is running on an older version.
How can I update my Mac Easily?
- Step 1: Go to the App Store.
- Step 2: On the toolbar click on Updates.
- Step 3: Next, click on the Update button and download and install the updates.
How to update Windows 10
- Step 1: Go to the Settings.
- Step 2: Click on Updates & Security and tap on Check for Updates.
Fix 3: Your iPhone should be turned on
When you connect a lightning cable with PC, and it is mandatory that your iPhone X should not be in dead mode. You must keep on the device rather than connect in off mode. [unlock Your iPhone simply]
New iOS 12, USB Accessories Restricted Mode prevent to access your iTunes Access. Keep this option disabled under the iPhone/iPad settings. New iPhone setup users should skip this step. Follow the Fix 4.
Here’s how to Disable/Enable USB Accessories mode,
- Go to the Settings app on iPhone/iPad.
- Next, Tap on Face ID and Passcode or Touch ID and Passcode.
- Now, Scroll to “USB accessories” > Turn off it.
Fix 4: Allow the device to trust PC and vice versa
When you first connect the iPhone with PC, then a pop-up will arise asking you to “Trust” the device or not. And if you will tap on “Do not Trust” then apparently you will get an error like iPhone X is not detecting in iTunes.
Fix 5: Unplug every USB device from the PC or Mac device
When you plug different devices which contain malware, then it will affect your Mac and possibly shows this kind of error. Or it might be possible that USB port is defective or the lightning cable is broken.
So at first remove all the USB cable or pen drive from the PC and then try to connect the lightning cable in another port with another cable.
Fix 6: Restart the PC or Mac and iPhone XS Max, iPhone XS, XR, X, iPhone 8 Plus
Like I said before malware can be a possible reason behind this. So restart the computer and iPhone X and then again after few minutes trying to connect the iPhone to iTunes.
Fix 7: Connect the iPhone to another computer
You have replaced the lightning cable, tried with multiple ports, restarted the iPhone and computer and still, it is unresponsive what next? The last option you have left change the computer and try to connect with iTunes. Even it doesn’t work the visit the Apple Store the only option left for you.
If you have Mac then try this also:
Step 1: Press and hold the option key and click on the Apple menu.
Step 2: There select System Information or System Report.
Step 3: If you find your iPhone X under USB device, delete the third-party security software. If it is not visible, then contact Apple Support.
If you have Windows then try this too:
Step 1: Unplug the iPhone from the computer.
Step 2: Connect the iPhone again to a computer. Close the iTunes if it is open.
Step 3: Press Windows and R to open run command.
Step 4: there enter %ProgramFiles%\Common Files\Apple\Mobile Device Support\Drivers and tap OK.
Step 5: Right-click on usbaap164.inf or usbaap1.inf and install it.
NOTE: Make sure that the file you install must be in a .inf format and if you’re confused about it the go and check the details of that file.
Step 6: Unplug the iPhone from the PC and restart the computer.
Step 7: Again connect the iPhone and launch iTunes.
Don’t Miss- Top iTunes Alternatives
Even it doesn’t recognize the iPhone X/8 Plus/8 then try this,
Verify that you have Apple Manager Device USB Driver is installed. Here’s how you can check.
Step 1: Press Windows and R key to launch Run command.
Step 2: Enter devmgmt.MSC the device manager will open.
Step 3: Scroll and click on the Universal Serial Bus controller section.
Step 4: Find Apple Device Manager Driver.
If you don’t find Apple Mobile Device USB Driver or you see unknown device then,
Step 1: Change the lightning cable and connect the iPhone X with the computer.
Step 2: Even the problem doesn’t resolve than try on another PC and still it is not responding then contact Apple Support.
If you locate the Apple Mobile Device Manager USB Driver with error symbol then,
Step 1: Reboot the Apple Mobile Devices Service
Step 2: Verify and solve the issue with third-party security software and again restart the computer.
Step 3: Again try to install one of the file usbaap164.inf or usbaap1.Inf, Don’t know about this guide, Follow me here: Apple Mobile Device USB Driver on Windows.
Hope guide helps for all guys who have issues such as iTunes won’t detecting iPhone and iTunes not recognizing iPhone to appear on the top toolbar. And So that you are unable to transfer Photo, data, Music, Videos, Ringtone from iPhone to Mac or PC and vice versa.
Don’t worry; you can also try this third-party iTunes alternative which is easy to use and faster to exchange data compared to Apple iTunes.