How to Fix Reachability that Not working on iPhone [12, 11 Pro Max, XS Max, iPhone XS, iPhone X, iPhone 8/7/6]

Last Updated on Nov 10, 2020

Reachability is quite a good function to use our iPhone conveniently. It enables us to bring the screen in the middle so that you can access the upper features quickly. This function needs to be activated from the settings and then only you can use it. It is effortless to use the half screen on iPhone just press the Home button twice. Since iPhone X and later models don’t have a Home button, you have to swipe down the window screen to use this function.

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But some users have reported that Reachability is not working after the iOS update on iPhone. What to do when half-screen stops working suddenly? No need to worry, there are a few potential solutions we have tried and got positive results we would like to share with you. Read on to fix Reachability not working on iPhone.

Alongside, make sure you are using Reachability correctly, otherwise, learn how to use Reachability in iOS 13 on iPhone 11, Pro, Max, XR, XS Max.

Identify the problem of Reachability Not Working on iPhone and Fix it


Solution 1: Turn on the Reachability/Half Screen

To use reachability in your iPhone, you need to enable it. Before trying to troubleshoot to fix reachability not working in iPhone XS Max/XS/XR or any other iPhone model, you should visit the Settings app and check if you have enabled Reachability on your device.

Here’s how to enable reachability in iPhone,

  • Step #1: Go to the “Settings” app.
  • Step #2: Tap “Accessibility”.
  • Step #3: Select “Touch”.
  • Step #4: There you will see the option “Reachability”, enable it.
Accessibility not working on iPhone

Accessibility not working on iPhone

  • Activate Using the Gesture on No Home button iPhone models, Swipe Down your finger on a bottom small Option of the screen of your iPhone. Your iPhone screen converted into half. Check out my video tutorial for more understanding given in Solution 3 of this article.
    Enable Reachability on iPhone 6,6 Plus [iOS 12 or Earlier]

    Enable Reachability on iPhone 6,6 Plus [iOS 12 or Earlier]

  • iOS 12 installed iPhone 6/6 Plus users can find the Reachability option under the Settings > General > Reachability > Scroll Down the Screen and Enable the Toggle for the Reachability. Now Double Tap on Home button to turn to convert your iPhone screen into Half of the screen. [See the right side picture]
  • [In the latest iOS User will find the Accessibility settings under the Settings app, Out of the General option]

Solution 2: Disable/Enable Reachability

If the Reachability was enabled before, then you must try to disable and then enable the Reachability to resume its functionality. Sometimes it happens Reachability stopped working suddenly but trying simple solutions we can fix the Reachability not working on iPhone iOS 13.

  • Step #1: Launch the “Settings” app.
  • Step #2: Select “Accessibility” and tap “Touch”.
  • Step #3: Disable “Reachability”.

Now restart the device and follow the same steps to enable Reachability.

That’s it.


Solution 3: Apply the correct way to use Reachability With no Home button or using the Home button

No Home Button iPhone: Swipe down on the bottom edge of the screen to bring the top into reach. Swipe your finger down at the bottom of the screen near to the bottom bar of your iPhone.

Video Tutorial for iOS 13,

Video Tutorial for iOS 12 or earlier,

With Home button iPhone: Touch your Finger Two time, don’t press two times. It’s your mistakes if you are doing this.


Solution 4: Force Restart iPhone

Still, Reachability is not working on iPhone iOS 13/iOS 12? Did reachability stop working after iOS update? If this issue is minor, then we can fix it by simple force restart. Let’s try this too,

For iPhone 6s and earlier

Step #1: Press and hold the Home button and Power button together until you see the Apple logo on the screen.

For iPhone 7 and 7Plus

Step #1: Press and hold the Side button and Volume down button and release it when you see the Apple logo on the screen.

For iPhone 8 or later

  • Step #1: Press and quickly release the Volume Up button.
  • Step #2: Press and quickly release the Volume Down button.
  • Step #3: Next, Press and Hold the Side button until the Apple logo appears on the screen.

Solution 5: Check Home button

iPhone 8 Plus and earlier models have a Home button, which can be a possible reason why Reachability is not working on the iPhone. The Home button is damaged, or any physical problem arises then also Reachability won’t work because to access Reachability you need to press the Home button twice.  So check the Home button of your iPhone and if it is not responding then contact Apple Support.


Solution 6: Screen Unresponsive

iPhone X and later models do not possess the Home button, but still, Reachability is not working then other reasons behind this can be an unresponsive screen of the iPhone. To use Reachability on iPhone X or later models, you have to swipe down the screen from the top. If your iPhone’s screen is unresponsive, then try to fix this using our troubleshooting guide.


Solution 7: Reset All Settings

In Many Cases, we don’t know the actual settings that should affect the performance of the iOS device. So, Apple Gives the option for Set to default without any big problem for the Existing iPhone/iPad users. In this, we can Reset all settings of your iPhone and iPad.

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We are happy to help you! Follow the next Step if Your Solution is not in this article, Submit this form without Sign Up, We will revert back to you via Personal Mail. In Form, Please Use the Description field to Mention our reference Webpage URL which you visited and Describe your problem in detail if possible. We covered your iPhone 12, iPhone 12 Pro, iPhone 12 Mini, iPhone 12 Pro Max, iPhone 11 Pro, iPhone 11 Pro Max, iPhone 11, iPhone 8(Plus), iPhone 7(Plus), iPhone 6S(Plus), iPhone 6(Plus), iPhone SE, SE 2(2020), iPhone 5S, iPhone 5, iPad All Generation, iPad Pro All Models, MacOS Catalina or Earlier MacOS for iMac, Mac Mini, MacBook Pro, WatchOS 6 & Earlier on Apple Watch 6/5/4/3/2/1, Apple TV. You can also mention iOS/iPadOS/MacOS. To be Continued...

  • Settings > General > Reset > Reset All Settings. That’s it. During the Resetting times, Your iPhone will reboot once.
  • That’s it. iPhone will start automatically itself.

Use Assistive Touch Button: Use Reachability without Gesture or Home Button

The Case of The gesture didn’t work due to hardware problems on the no home button iPhone, or Home button iPhone. We can use Reachability from the Virtual Button called Assistive Touch. First Enable Assistive touch on iPhone screen if it’s not enabled, Settings > Accessibility > Touch > Assistive Touch > Turn on Assistive Touch. Next, it to Find the Reachability option inside the assistive touch button.

  • Tap on Black Dot [Assistive Touch] Button > Device > More > Reachability. That’s it.
    Enable Rechability Without Swipe Gesture or No Home Button

    Enable Reachability Without Swipe Gesture or No Home Button

    That’s it.

Follow the Steps Given above, Quickly Use any option at any corner of the screen with your tiny hands. I hope this tutorial is helping out to enter or Exit Reachability mode or half screen mode on the iPhone.

Jaysukh Patel is the founder of howtoisolve. Also self Professional Developer, Techno lover mainly for iPhone, iPad, iPod Touch and iOS, Jaysukh is one of responsible person in his family. Contact On: [email protected] [OR] [email protected]

2 Comments
  1. Didnt help at all and very repetitive

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