[Fixed] FaceTime Call Failed, Not Connecting, Not Available on iPhone, iPad, Mac

Last Updated on Jan 8, 2020

FaceTime is free to use on iPhone, iPad and Mac Device as Video And Audio call. I figure out the most common FaceTime Problems and Solutions in this Tutorial. To start FaceTime from any iOS device, FaceTime must be enabled under settings. Sometime people won’t enable FaceTime from Settings. If Enabled then Other problems are FaceTime not connecting on Video or Audio call. FaceTime failed and Not Available sometimes or all the time.

we are happy to help you, submit this Form, if your solution is not covered in this article.

For privacy reasons, you can Disable FaceTime on contact number so that no one can see FaceTime on your Number from the Phone app.

Q&A: FaceTime Troubleshooting for iPhone, iPad, Mac

1. FaceTime Waiting for Activation on Enable Time

FaceTime Waiting for Activation message will appear on screen while toggling in on mode. Disable Toggle and wait for few seconds then Re-enabled FaceTime. Enter Apple ID login detailed if needed.

Still not work then a solution is reset network settings from iPhone/ iPad/ iPod touch.

  • Go to the Settings App > General > Reset > Reset Network Settings.

1 reset network settings on iPhone for Fix FaceTime issue

Restart or Reboot iPhone, Again Turn off/ Turn on Toggle. Hopefully, it will work.

  • Restart: Press Sleep/ Wake + Home button until you show the apple logo on the screen.
  • Restart iPhone 7/ 7 Plus: Power Button + Volume down button.

That’s it and Check Again.

2. Dial *#31# To Fix The Caller ID Settings

This is the easiest method to fix the incoming and outgoing call issues with Dial *#31# from your dial pad. Open the phone app on iPhone and Dial *#31# from your dial pad tab. You will successfully run get the message Setting Interrogation Succeeded calling line ID Restriction Disabled with dismissing option. That’s it. also Try to enable Call ID settings from the iPhone Settings app. Settings app > Phone > Show My Caller ID > Enable Toggle for Show My Caller ID to green.Dial ##31# to fix call failed iPhone

Also, Update or install Carrier settings after Re-insert SIM on your iPhone using the SIM eject tool came with your iPhone.

3. Poor/ Slow Internet Connectivity

You should test WiFi or cellular data speed on the network Signal Strength Meter App. Very low and No internet cause of taking to much time inactivation, Start Call and Search FaceTime contacts in FaceTime iOS or Mac App.

4. FaceTime Video Not Working, Failed or Greyed Out

FaceTime disabled for use on Cellular network. This is one of the best features in Best tricks to Save Data On iPhone,

Go to the Settings App > Cellular > Enable FaceTime (Use Cellular Data For).

2 FaceTime Restriction enable in iPhone settings

5. Start FaceTime on Phone Number Not Apple ID

See my iPhone Screen, for easy to find or search easily on your Friends or Family phone directory ideal way is to use the Phone number as FaceTime.

Settings > FaceTime > Tap on your phone number.

3 All FaceTime settings in iPhone

6. Use Apple ID for FaceTime or Change FaceTime Apple ID

Are you forgot apple ID, Old apple ID worth to use right now or Want other family apple ID. Yes, we can manage Apple ID for FaceTime only on iOS and Mac.

iPhone, iPad, iPod Touch: Settings App > FaceTime > Use Your Apple ID for FaceTime or Add An Email/ Remove FaceTime Apple ID (Tap on (i) icon near to Apple ID > Remove This Email)

4 Add FaceTime Apple ID On iPhone settings

7. Can’t Make FaceTime Call from Friends’s iPhone/ iPad

Check Block contacts in the FaceTime list first of all for this case. Then follow the above steps one by one.

Go to the Settings > FaceTime > Blocked (Slide Right to left on Contacts and Delete from FaceTime Block List)

In the Same screen, we can add a new contact.

Note: same settings and fix help on old iOS version: iOS 8, iOS 9, iOS 10, iOS 10.2, iOS 11 or Later updated

Not an urgent, Try after sometimes might be server down or other issues.

8. For FaceTime Problems on Mac

Above all are the fix for FaceTime not working iOS, Now we see what to do for Mac installed on macOS Catalina, Yosemite, EI Capitan, macOS Sierra, macOS High Sierra or later version. The most common errors are Unable to Receive FaceTime Call on Mac, FaceTime Call Failed on Mac. Let’s check it out and fix it.

  1. Launch FaceTime on Mac, From top Mac Menu, Click On FaceTime > Preferences option under the FaceTime.
    FaceTime Preferences Option on Mac

    FaceTime Preferences Option on Mac

    • All the Settings About FaceTime on Mac is under FaceTime Preferences.
      • Change FaceTime apple ID or Change,
      • FaceTime Mac on Apple ID or Phone Number
      • Automatically Receive FaceTime Call on Mac while your Mac is under the same WiFi network and Nearby. Enable Calls from iPhone checkbox.
      • Check Block contacts on Mac, Click on Blocked Tab.

1 FaceTime Settings on Mac and Fix problem

Incoming Call is not ringing in proper loud, Change Mac ringtone for FaceTime.

Set Default call on FaceTime, Not on Other Third-party iMessage Alternatives for Mac.

To Add new contacts in FaceTime Mac click on “+” and Remove/ Delete added contacts click on “-“ icon.

2 Add and remove blocked Contact on Mac FaceTime

9. FaceTime Call Failed on Mac: FaceTime Audio & FaceTime Video

FaceTime Call Failed Automatically on Mac

FaceTime Call Failed Automatically on Mac

Why your FaceTime Call Failed on Mac after Received from Mac. the primary reason behind this problem is the Microphone or Speaker not working or not connected. here’s the fix, that I have done on my Mac. Also, find the important solutions on Mac FaceTime Not Working.

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  1. Connect Third-Party USB Headphone or Bluetooth Headphone on Mac. Might be Microphone is not working on your Mac or Macbook. Here I am connecting my Apple AirPods Pro from top Bluetooth Menu.

    Connect USB or External Bluetooth Headphone on Mac for FaceTime

    Connect USB or External Bluetooth Headphone on Mac for FaceTime

  2. Once it connected, Also Set Output Audio device as an External Headphone Eighter USB or Bluetooth Headphone.

    Enable Output Audio device on Mac

    Enable Output Audio device on Mac

  3. Next is Accept the FaceTime call. and Hope you Fixed your issue.

    Start FaceTime call after Failed automatically

    Start FaceTime call after Failed automatically

9. FaceTime Video Call not working on Mac

To use FaceTime on Mac, You must be required to connect a camera. Some hardware issues or internet OS Error fetch problem-related to detect camera automatically.

3 No camera in FaceTime Mac

I am recommending to keep your Mac updated with new macOS from the app store. Or use Third-party Webcam for Mac – iMac, MacMini, MacBook Pro, MacBook Air.

We are eager to know how your experience was here? Also don’t miss your Suggestion that significant about FaceTime not connecting, FaceTime Not available, FaceTime Failed or other problems.

Jaysukh Patel is the founder of howtoisolve. Also self Professional Developer, Techno lover mainly for iPhone, iPad, iPod Touch and iOS, Jaysukh is one of responsible person in his family. Contact On: [email protected] [OR] [email protected]