AirDrop Not Working in iOS 12.3.1/iOS 12 on iPhone, iPad & MacOS Mojave on Mac

Here are the quick fix and Troubleshooting issues that useful on AirDrop not working, Failed during transfer files or Data between Apple Devices. We need to apply different tips on different AirDrop problems.

Apple Users are using AirDrop for multipurpose and move data between iPhone, iPad, and Mac. Recently Apple Allow to share WiFi password using AirDrop between All iOS and Mac Device running iOS 12 and MacOS Mojave. Sometime AirDrop becoming a great problem on Apple Device, Unable to Find Where is the Problem in Connect AirDrop, Find AirDrop Device, Failed to send a file via AirDrop, AirDrop Disconnecting, “Handoff Couldn’t be completed”. Also for Share Picture, Video, Apps [App Store] and other data.

AirDrop is a quick way to transfer pictures and some files from iPhone to iPhone, iPhone to MacBook, iPhone to iPad and vice versa. But when you are excited to share your pictures with family and at that time AirDrop gives up then what can we do to Fix AirDrop not working in iOS 12? There is nothing more we can do except try to Fix AirDrop Not Working by following few tricks.

These solutions are also applicable if you are facing AirDrop Not working in iPad.

1 AirDrop Not Working in iOS 12 and MacOS Mojave

Troubleshooting for AirDrop Not Working in iOS 12 and MacOS Mojave

Fix 1: Disable/Enable Bluetooth and Wi-Fi

AirDrop operates on the basis of Bluetooth and Wi-Fi, So before trying any long-haul process, we will try to fix AirDrop not working in iOS 12 in iPhone by this method.

Also Do it from Settings app > WiFi > Enable Wi-Fi Toggle.

Settings App > Bluetooth > Enable Wi-Fi Toggle

3 Turn on WiFi and Bluetooth on iPhone

On Mac, Enable Bluetooth or WiFi: Use “Command + Option + R”, or Turn on WiFi and Bluetooth from Mac’s top Menu Bar.

AirDrop Settings iOSOpen Control center, Tap and Hold on Network Card, Now Tap on AirDrop icon and Setup Everyone.

4 Turn on Aidrop for Everyone on iPhone

AirDrop Settings Mac: Open Finder on Mac [Type “Finder” in Spotlight Search and Open], From Sidebar Click on “AirDrop” > “Set to Everyone”.

2 Turn on AirDrop on Mac

(Turn on Bluetooth on Mac and Turn on WiFi on Mac) Disable Bluetooth and Wi-Fi and then after few seconds enable them and check whether AirDrop is working or not.

Handoff Couldn’t be completed while you use Message app on Mac. Logout Message app, and Login again. or might be you not logged in Message app. Use Apple ID or Password used in your iOS device.

1 Handoff not working for message app on Mac

Guide: Keep Distance 30 Feet between devices

  • Airdrop works and Required at least 30 Feet or 9 Meters between devices. 
  • Turn on Both the devices, Wake up or unlocked at the Both end.

Fix 2: Hard Restart iPhone/iPad and Mac

Another easy solution to troubleshoot any situation is to hard reboot the iPhone or iPad.

  • For iPhone XS Max/XS/XR/X/8/8Plus users

Step 1: Press and quickly release the Volume Up button.

Step 2: Press and quickly release the Volume Down button.

Step 3: Hold down the Side key until the Apple logo appears on display.

  • For iPhone 7/7Plus users

Step 1: Press and hold Volume Down button and Power button together and release when the screen goes black.

Other iPhone and iPad users

Step 1: Press and hold the Home button and sleep/wake key until the Apple logo appears on the screen.

For Mac

Go to the “Apple Menu” > Restart or “Press and Hold on Power button” to turn off Mac.

Fix 3: Log out and Log in to iCloud

The same iCloud logged in the system connects quickly or Required all iOS device or Mac with correct or verified iCloud. Check any pending iCloud Verification is there on your System.

Log out from the iCloud account and re-login into iCloud account is the probable solution. Most of the people had already fix AirDrop not working after updating by this technique.

On iOS

Step 1: Open “Settings” and tap on Your Name’s banner.

Step 2: “Log out” from the iCloud account.

Again follow the same steps to Log in.

On Mac

Go to the “Apple Menu” > “System Preferences” > “iCloud” > “Sign Out” and “Sign in” with Same Apple ID.

5 Verify Apple ID on your Mac

Fix 4: Reset Network Settings

If the above solutions do not work for you, Then reset the network settings to get a positive result.

Step 1: Launch “Settings”.

Step 2: Tap “General” and open “Reset”.

Step 3: Lastly, tap “Reset Network Settings”.

The iPhone/iPad will restart automatically, and all the Wi-Fi passwords or APN settings or VPN settings will be removed once you reset network settings. So note it down if you are a forgetful person.

Fix 5: Update iPhone/iPad and Mac

Apple Care the connectivity issue all the time. In history, Apple released a new update on iPhone, iPad, and Mac for problem WiFi, Bluetooth or Airdrop connectivity problems.

None of the above works for you then wait for the update; it might be a huge issue which can only be fixed by Apple team.

Or Clean Restore iPhone or Clean install MacOS on Mac.

Wrap up!

AirDrop is the safest option for transfer data between Apple devices. Let’s share with us if you are having other problem and want help from us to fix WiFi not working on iPhone, iPad, and Mac.

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2 comments

  1. Airdrop working (iPhone XR ios 12.1.3 to MacBookPro osx 10.14.2)
    I was trying to airdrop photos from my (new) iphone xr to laptop but no airdrop device was visible in the Photos app, all settings iphone and laptop were correct for this to work.

    Problem solved by turning OFF bluetooth on MacBook
    Then turning it back ON
    Then opening Bluetooth Preferences (Mac).
    While the hourglass was turning, after a few seconds the computer appeared in the airdrop devices in Photos app and the transfer worked as with my previous iPhone

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