If you’ve got a new fridge, washer, or range coming from Costco, you might be wondering — should I tip the delivery crew? The short answer: usually, no, but sometimes yes, depending on who’s handling the delivery and how the service goes.
Let’s break it down with real customer experiences, including tipping etiquette and determining the appropriate amount to tip.
1. Costco’s Official Policy: No Tipping Allowed
According to Costco Logistics, their delivery and installation employees are not allowed to accept tips.
If caught, they could even face disciplinary action. That’s because Costco prides itself on paying fair hourly wages — the delivery cost is already built into what you paid for the appliance.
Therefore, if the delivery team works directly for Costco Logistics, the safest and most respectful approach is to avoid cash tips.
2. When It’s Okay (and Appreciated) to Tip
Sometimes, Costco outsources appliance delivery to third-party companies — especially for remote areas or high-demand regions.
In that case, tipping isn’t restricted, and small cash tips are welcome if the delivery crew goes above and beyond.
Examples of when to consider tipping:
- They arrived early or adjusted their schedule to accommodate you.
- They carried heavy appliances up stairs or moved old ones to another room.
- They noticed damage and helped you get a credit or replacement.
In one Reddit post, a customer tipped $20 each after the installers found a dent in their dryer and helped secure a $200 credit from Costco. That’s the kind of effort worth rewarding.
3. When Not to Tip (and What to Do Instead)
If the team just brings the appliance in, connects it, and leaves — that’s standard service. No tip expected.
You can always offer something small like a cold bottle of water, soda, or coffee, especially on a hot day — several Costco customers said they do exactly that.
💬 “I had a few appliances delivered a couple of months ago from Costco. It didn’t seem like the guys expected any tips, but I offered them a cold drink.”
That’s polite and appreciated without crossing policy lines.
4. How Much to Tip Appliance Delivery (If You Choose To)
If you decide to tip — and it’s allowed — here’s the general rule of thumb based on real customer averages:
| Situation | Tip Range |
|---|---|
| Standard delivery (no installation) | Not required |
| Delivery + installation (2 workers) | $10–$20 per person |
| Heavy item with stairs or extra effort | $20–$40 total |
| White-glove service or outstanding effort | $30–$50 total |
Keep in mind: this is optional and based on performance, not obligation.
5. What Most Americans Actually Do
Based on community experiences:
- 60–70% of Costco customers don’t tip delivery crews.
- Around 20% offer a small tip ($10–$20) if the service was exceptional.
- Most people simply offer water or a thank-you.
- Only a few tips automatically given for every large delivery.
💬 “They get paid by the hour. No tip. I just offer a water if it’s hot out.”
💬 “I tipped $10–$20 depending on how long they were there and how many in the crew.”
6. Final Takeaway
You’re not expected to tip Costco appliance delivery teams, especially if it’s handled by Costco Logistics.
But if a third-party company delivers and the team goes out of their way, a $10–$20 tip per person or a refreshing drink is a nice gesture.
The real takeaway? Tipping should feel good — not pressured.
Pro Tip
Always check your delivery confirmation email — it will usually say if the service is Costco Logistics (no tips) or third-party (optional).
