Fix Import-Export Option Grayed Out In Microsoft Outlook Mac

here's the fix & ways to import/Export Mail Tasks, Calendar Notes, Contacts, Tasks, Notes on Outlook 365 App on Mac.

Import-export is one of the highlights of Microsoft Outlook. As it makes the backup of the Mail, Calendar, Tasks, Contacts, and Notes. And allows importing the same values of Outlook in alternative peripherals outlook. However, things become frustrating when the import-export option grayed out in Microsoft Outlook. Don’t hesitate; I have some sure-shot troubleshooting.

Fixing the Import/Export option in Microsoft Outlook Email Client On Mac

This guide will show some practical solutions to eliminate import-export grayed out in Microsoft Outlook.  

1. Microsoft Outlook Import-Export Grayed Out Quick Fix

In this scenario, try switching to the older version of Microsoft Outlook. 

1→ Open the Outlook App, and choose Outlook from the menu bar. Next, click on New Outlook,


2→ Further select Revert. That’s all!


3→ Now select File from the menu bar, and there you will find Import-Export option available


4→ Select Export and Import Option and continue.


2. Check For Microsoft Outlook Update

Usually, Outdated versions of Outlook can often be found to be the reason for several issues, including import-export button grayed out. Here is how you can update it. 

For App Store Version: Open the App Store, enter Outlook in the search field, and next, click on Update Button if available. 

For Web Version: Open Outlook and select Help from the menu bar. Next, click on Check For Update. If the update is available, choose Update Now, that’s all!

Tip: If you cannot update, read our article on how to fix Outlook that won’t update on Mac. 

3. Check For macOS Update

Unlike the issue with outdated Outlook, there are chances the problem lies within the macOS. Your device might be running on an older version. And that could be the cause of the issue. Here is what you need to do. 

On macOS Ventura And Later

  1. Go to Apple Logo.
  2. Choose System Settings…
  3. Click on General.
  4. Then, select Software Update.
  5. Let the system Check For Updates. If available, click Update Now.

On macOS Monterey And Earlier

  1. Go to Apple Logo.
  2. Select System Preferences…
  3. Next, choose Software Update. If there is an update available, click on Update Now.

That’s It! I hope the issue will get resolved.

Bottom Line

This way, you can fix the grayed import-export button in Outlook. Did this article help you out? Let us know in the below.

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Karly Wood

Karly Wood is a journalist based in Ohio who specializes in covering Apple and technology trends. With a varied experience in reporting on public safety, government, and education, her insights bridge multiple disciplines, providing readers with a well-rounded perspective on today's technological advancements. If you need to contact me, you can reach me at or through (Facebook)

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