Fix Not Getting Mail Notifications in Lock Screen on iPhone (iOS 17.1.1)

🗓️ September 6, 2023 By ✍️ Jaysukh patel

If you’re waiting for an important email, it is nerve-racking when your iPhone doesn’t show a mail app notification on lock screen. A single notification going astray could lead you to something crucial about your professional or personal life. Luckily, there are several things that you must try to fix the issue of not getting mail notifications on your iPhone’s lock screen. 

This guide suits to all email services like Gmail, Yahoo, AOL, Microsoft, Outlook, etc.

Here are 14 ways to fix Mail notifications not showing on lock screen on iPhone

Solution#1. Restart your iPhone

First solution you must try out on your iPhone is restarting the device. The procedure to restart an iPhone with Face ID & iPhone with a Home button is different, but fuss not, we have covered the steps below.

iPhone with Face ID: Press either the Volume Buttons & Side Key simultaneously until the Power Off screen appears. In the Power Off screen, drag the Power-Off Slider and let your device turn off. Hold for 10-20 seconds, then press the Side Key to turn the device back on.

iPhone with Home Button: Press and hold the Side Key. In the Power Off screen, drag the Power-Off Slider and let your device turn off. Hold for 10-20 seconds, and then press the Side Key to turn the device back on. 

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Solution#2. Make sure your iPhone is connected to Internet

You won’t receive mail notifications on the lock screen of your iPhone if your device isn’t connected to the internet. So, firstly, make sure your iPhone is connected to an active internet connection.   

Solution#3. Set Email push Notifications

The iOS mail includes three settings to receive new emails from the mail server:

  1. Push: It immediately “Push” or shows you new email notifications. 
  2. Fetch: It will drop the new email automatically when your iPhone is connected to Wi-Fi and charger. Alternatively, you can configure to fetch new emails every 15, 30, or 60 minutes. 
  3. Manual: You will receive a new email only when you access the Mail App. 

To set up email push notifications, follow the steps below.

  1. Go to the Settings App on your iPhone.
  2. Swipe down and select Mail.
  3. Tap Accounts
Open the settings swipe down and scroll mail tap accounts on iphone
  1. Tapping Fetch New Data.
  2. Turn on the toggle next to the Push.
  3. Lastly, ensure it says Push next to your iCloud or other compatible email services. If not, tap it and select Push below the Select Schedule Heading. 
Click fetch new data tap on iCould below the select schedule push on iphone

About delayed notification in the Mail App on iPhone’s lock screen

As mentioned, if you use Gmail or another third-party service inside the Mail app. The best option to prevent such a situation is to select Fetch and configure Fetch Schedule to every 15 minutes. But that, too, in the best scenario, will delay your new email notifications for about 15 minutes.

  1. Go to the Settings App on your iPhone.
  2. Swipe down and select Mail.
  3. Tap Accounts
Open the settings swipe down and scroll mail tap accounts on iphone
  1. Tapping Fetch New Data.
  2. In the fetch menu, select Every 15 Minutes.
Click on fetch new data In the fetch menu, select every 15 minutes on iphone

That’s It!

Solution#4. Enable lock screen alerts for Mail Apps 

Wrongly configured mail app notification settings can lead to not getting mail notifications on the lock screen on an iPhone. Thus, ensure lock screen alerts for the Mail app are enabled. Here’s how.

  1. Go to the Settings App on your iPhone.
  2. Swipe down and select Notifications.
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Go to the settings app swipe down and select notification on iphone
  1. Scroll through the list of apps and select Mail App.
  2. In the Alerts menu, tick Lock Screen alert if it isn’t already.
Scroll through the list of apps and select mail app in the alrets menu tick lock screen on iphone

Solution#5. Turn on the notification center on lock screen

As we all know notification center on iOS lets you handily manage notifications from the lock screen. If you’ve intentionally or accidentally turned off the Notification Center feature, you won’t receive any notifications when you swipe up from the middle of the screen. 

  1. Go to the Settings App on your iPhone.
  2. Search and select Face ID & Passcode.
Launch the settings search and scroll face ID & passcode enter your four-digit passcode on iphone
  1. Enter your four-digit password.
  2. Below the â€śAllow Access When Locked” menu, turn on the toggle next to the Notification Center.
Turn on the toggle next to the notification center on iphone

Solution#6. Turn off Notification Summary

  1. Head to the Settings App on your iPhone.
  2. Go to Notifications.
  3. Select Schedule Summary from the next screen.
  4. Turn off the toggle next to the Schedule Summary.

Solution#7. Disable Low Power Mode

Low power mode is recommended to prevent the battery from draining faster; it does so by restricting features and apps from running in the background. So, if you have currently enabled Low Power Mode on your iPhone, it could be a reason for mail notifications not showing on your iPhone’s lock screen.

  1. Go to the Settings App on your iPhone.
  2. Select Battery.
  3. Switch off the toggle next to the Low Power Mode.
open settings app scroll screen to battery and check low power mode is off on iPhone

Solution#8. Disable Low Data Mode

If you have recently enabled Low Data Mode on your iPhone and forgotten to disable it, then it could be why Mail notifications are not showing on lock screen. To turn it off, follow the steps below.

When iPhone connected Wi-Fi

  1. Go to the Settings App on your iPhone.
  2. Select Wi-Fi from the following screen.
Go to the settings tap on wifi on iphone
  1. Tap on the i Icon next to the connected Wi-Fi.
  2. Then, turn off toggle next to the Low Data Mode
Tap on the i Lcon next to the connection wifi turn off toggle next to the low data mode on iphone

When using cellular data on an iPhone

  1. Go to the Settings App on your iPhone.
  2. Select Mobile Data.
  3. Tap Mobile Data Options.
  4. Turn off the toggle next to the Low Data Mode.
See also  How to Add Low Power Mode to Control Center with iOS 17.1.1

Solution#9. Enable Background App Refresh 

When you turn on background app refresh, app can fetch data even when you are not using the applications. So, if you’re not receiving notifications from mail app while your iPhone is locked, the Background app refresh is most likely turned off for mail app. To enable it, follow the steps below.

  1. Head to the Settings App on your iPhone.
  2. Search and select General.
  3. Hit Background App Refresh.
  4. Enable the toggle next to the Mail to turn on Background App Refresh.

Solution#10. Disable Schedule Focus Mode

Try turning off focus mode on your iPhone and check if it works for you. For this, follow steps below.

  1. Head to the Settings App on your iPhone.
  2. Select Focus.
  3. Hit on Do Not Disturb.
  4. Swipe down and select a schedule, and from the following menu, disable toggle next to Schedule.

Solution#11. Turn off Share Focus Status Across Devices

Share focus across devices is a feature that lets you share focus schedules across Apple peripherals with the same Apple ID. So, if you have multiple Apple devices with same Apple ID, turn off share focus status across devices by following the steps below.  

  • iOS & iPadOS: Head to the Settings App on your iPhone. Tap focus> turn off Share Across Devices. 
  • macOS: Head to the Apple Menu > System Settings… > Focus > click on the toggle next to Share Across Devices.

Solution#12. Update iOS 

If you are running an outdated version of iOS on your iPhone, then it could be a reason why mail notifications not showing in the notification center. To do so, follow the steps below.

  1. Go to the Settings App on your iPhone.
  2. Select General.
  3. Tap Software Update.
  4. Now, let your device check for updates.
  5. If available, tap on Download & Install.
head to setting app and tap general choose software update on your iphone

Solution#13. Contact Apple Support

I hope the above solution helped fix the issue, but if not, it’s time to Contact Apple Support Team. That’s because we have tried all the possible solutions to fix mail notifications not showing on the iPhone’s lock screen.

Final Thought!

That’s how you can quickly fix Not Getting Mail Notifications in Lock Screen on your iPhone. However, if you have relatable queries, please drop them in the comment box below. 

Jaysukh Patel
Jaysukh Patel

Jaysukh Patel is the founder of howtoisolve. Also self Professional Developer, Techno lover mainly for iPhone, iPad, iPod Touch and iOS, Jaysukh is one of responsible person in his family. Contact On: jaysukh.pharma@gmail.com [OR] admin@howtoisolve.com

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