Screen Recording Not Working Mac Big Sur, Can’t Play: MacBook Pro, Air, iMac

Last Updated on Jul 25, 2020

Your Screen Recording Can’t be Saved, or Screen Recording is not saving in your drive after stop screen recording and Won’t Play in Preview. There are too many reasons and helpful troubleshooting tips to fix it yourself. MacOS Big Sur, Mojave, and Earlier OS X running Mac we can use a Free screen recorder by apple. But Apple makes massive changes in Functionality and Features that make screen recording more user-friendly and comfortable.

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Shift + Command + 5 doesn’t work for taking a screenshot or Record Video, Record screen on Mac (We have another free screen recording, Restart your Mac and Check, also try QuickTime Player, Follow my guide to use QuickTime for record video).

1 Screen Recording Can't save on Mac Mojave or Later

Screen Recording stuck and crashing, Stop automatically after some time or interval. Remove recording timer 5 seconds, 10 seconds to None.

Troubleshooting guide: Screen Recording not Working, Can’t be Saved on Mac

Fix 1: Recorded Screen video won’t play

Last time when I try to record my Mac running MacOS Mojave, Video Doesn’t play and save on Mac. An error message is saying – Your Screen Recording Can’t be Saved.

I am using Full-screen recording with microphone (record screen with audio). At that time microphone not working due to hardware issues. After I disabled microphone, That’s work fine for me.

Use Keyboard Shortcut keys: “Shift + Command + 5“.

Select Record screen, Click on “Options” > Set the Microphone to “None.”

3 Microphone and Timer for Screen Recording on Mac


Or Fix your Microphone problems on Mac, That help to fix the issues for Screen Recording audio not working on Mac

Fix 2: Check for Software Update On Mac

Go to the Apple Logo on your Mac.

Next, Tap on System Preference.

Now, Find and Tap on Software Update.

Wait for few seconds to check and get the Software update. Update if available.

Fix 3: Restart your Mac

Internal software glitch and hardware issues we can re-fix with the simple restart. My Mac mini affected with the problems of Keyboard Shortcut (Shift + Command + 5) for taking Screenshot or Start Video Recording not working or not start.

Go to the Apple menu > Apple logo > Restart.

Or, Use Power button for force restart or turn off your Mac, iMac, MacBook Pro, MacBook Air.

Delete Screen Recorder Plist file from Library on Mac

Open Finder on Mac and Go to the Top menu, Go > Go to Folder….

Enter the below command line: ~/Library/Preferences/

Tap on the Go button.

Search “Screen” file using the Search box, Select Folder Directory and Quickly find your find.

2 Delete Plist for Screenshoot on Mac

Copy this File for Backup and Save to other folder or place.

Delete this File under Library folder. Check now screen recording works or not.

Otherwise, restart your Mac and Check it to get effect 100%.


Fix 4: Screen Recording stop automatically

Maybe you applied the time limit to capture or record video. See the option for record screen for a specific time: 5 Seconds or 10 Seconds to None.

3 Microphone and Timer for Screen Recording on Mac

Shift + Command + 5 Not working on Mac to Capture Video or Screenshot. – (Recommend:- restart your Mac or Use Quick Time Player)

Fix 6: Quick Time Player has still in use

Open Quick Time Player on Mac using Spotlight Search (Command + Space).

Do Right Click on Quick Time Play icon showing on the dock, Select “New Screen Recording.”

Start to record screen by click on Button on Quick Time player.

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Now, Click to record full screen or Drag to the selected part to be recorded.

Don’t miss to save your task before closing it.

> Your Mac has no enough space to spare – Free Up space on mac.

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Jaysukh Patel is the founder of howtoisolve. Also self Professional Developer, Techno lover mainly for iPhone, iPad, iPod Touch and iOS, Jaysukh is one of responsible person in his family. Contact On: [email protected] [OR] [email protected]

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