IPL 2018 kick off on 7th April So HotStar – an official Digital Streaming partner for VIVO IPL 2018 gets massive traffic and so that many users reporting various problems including HotStar App Won’t open, HotStar App Crashing Phone, HotStar not playing Videos and it showing a black screen when I click on any video. If you’re facing Video Playback issue, Don’t Worry, keep patience and follow my given workarounds. I hope that this tutorial will resolve you to get rid of your today complain concerning HotStar App Not working on iOS or Android Device.
Why doesn’t my Phone HOTSTAR App Play Video? So before getting started solution, we should check out the certain symptoms that affect HotStar App service.
Old App Version, insufficient Storage space makes your device hang, Poor Wi-Fi connectivity or cellular data plan expired, Router issue or might at your workplace you’re using a restricted network that blocked many sites and maybe HotStar site one of them, HotStar Service might under maintenance or streaming not available in the region. Don’t worry, you can try HotStar App Alternatives for your iOS and Android Smartphone.
- 1 Are you watching Live Streaming HotStar App through? HotStar Not playing Video? Try following terms
Are you watching Live Streaming HotStar App through? HotStar Not playing Video? Try following terms
Just Note: You can access HotStar video streaming service online on the Web browser and Application through. It means, HotStar won’t play video on browser then you should switch on Application or in case HotStar App video not playing then you can move on PC/ Mac browser such as Safari, Google Chrome.
Force Quit Hotstar App and Open again
First Double click home button and open multitasking Screen then Swipe up HotStar App to force close. Now Launch HotStar App back to Watch Video, Movies, TV Show, etc.
Get more here how to force quit App in iOS
Make sure your Phone is connected to Good signals Wi-Fi network
If you’re watching video on Cellular Data plan or Instant HotSpot then in both case you should run video playback faster with 4G or LTE data.
To change data speed – Open Settings App – Tap Cellular or Mobile – now Tap Cellular/ Mobile Data Option – now you can see an option to change data speed.
Force Restart your Phone
Way to Force Restart For iPhone X/ iPhone 8/ iPhone 8 Plus users:
First of all – Press and Quickly Release Volume Up button then
Press and Quickly Release Volume Down Button then
in last Press and Hold Side Button until you see the Apple logo on Screen.
To start your iPhone, again press Side button until startup Apple logo on the screen.
For iPhone 7/ iPhone 7 Plus users: Press and hold on Sleep/Wake (Power) + Volume Down (-) button at simultaneously until your Phone screen black.
For iPhone 6S and old iPhone users: Pressing and holding on Sleep/Wake + Home button at the same time.
Fix #1- Cookies for any browser must be enabled
To watching premium content on your Apple phone – Cookies must be enabled on the Web browser. So make sure that Cookies are enabled on your Safari, Google Chrome web browser. If it disabled, please do turn On.
Fix #2- make Sure you’re Signed in HotStar service with correct Subscriber credentials
Go to My Account Section and check your credential details for subscription status. In case, your Payment pending or low balance affected by HotStar Digital Video Streaming service.
Fix #3 HotStar Subscription allow only Single Screen Viewing
If you’re watching videos as a HotStar premium subscriber and unable to play video playback then you should ensure that you’re not playing video from any other device. in more, Flash player needs to be enabled to play video smoothly. If you haven’t enabled Flash player then turn on it and retry.
Further assistance, you will have to send an error screenshot from your subscribed email address.
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