Last Updated on Nov 10, 2020
HotStar is one of the good Live Streaming app for smartphones operates on iOS/ Android. It is especially most popular to watch live cricket matches and sports games, movies, and TV shows. Among all features, the Cricket is a massive visible Sport in HotStar. IPL (Indian Primer League) Live Streaming is one the #1 source on HotStar compared to other Live Streaming channels/ Applications for iOS and Android.
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I love Hotstar, from few days in meanwhile won’t play video playback, and sometime HotStar App becomes unresponsive and unexpectedly close. Therefore, I’ve tried the following troubleshooting to the fix HotStar app crashes my iPhone XR but does work well on iPhone X and iPhone XS, iPhone 11, 11 Pro, 11 Pro Max.
If you are having some trouble, don’t worry. Go with bottom given workarounds, I hope will help you to fix quickly.
Today number of users facing issues likely as Hotstart App crashes suddenly, kindly follow the below fix, I hope, this troubleshooting will help you.
Repair HotStar App keeps crashing on iPhone/ iPad
#1- Force Quit the HotStar App on your iOS device
For user have Home button iPhone including iPhone 8 Plus/ iPhone 8/ iPhone 7 Plus/ iPhone 7/ iPhone 6S and old
Double-click on Home Button to open App Switcher then you need to swipe to the Upside HotStar App card to force close.
You can see here how to force quit an app on iPhone X without the Home button.
#2-Hard Restart your Device
Note: Hard Reboot doesn’t affect your device data and documents.
For iPhone 11, 11 Pro, 11 Pro Max, XS Max, XS, XR, iPhone X, iPhone 8 Plus and iPhone 8 users –
- 1: Press and Quickly Release Volume Up button then
- Press and Quickly Release Volume Down Button then in last
- Press and Hold Side Button until you see the Apple logo on Screen.
To start the iPhone, again press the Side button until the startup apple logo on the screen.
For iPhone 6S and old users: Pressing and holding on the Sleep/Wake + Home button at the same time.
#3- You Should Check for Update Hotstar App
For a while old version app makes your phone bricked. Hence, you must have the latest App version to get better performance and all the features smoothly. Let’s check out your Phone HotStar is up to date.
Apple iOS 13 and later users,
Go to App Store – Tap the Profile icon appear upper-right side – now scroll down the screen and get the Update section underneath all available Update Apps list to appear. Find the Hotstar app and install the latest update.
Apple iOS 12 and earlier users can update app by following way;
Go to App Store – Tap on Update – Find Hotstar – in case an update available, then please update first. Then try to open the App to enjoy Live Streaming.
#4- Delete the Hotstar App and Re-download back
Tap and Hold on the HotStar App icon until start to jiggle. Now Tap on X to delete. After this, Open App Store and download again.
#5- Contact the HotStar App Developer
None of the above solutions is helping you then you have the last chance that Contact the HotStar App Developer and report your issue.
Note: You must also check Some valid reasons that are also mentioned below.
→ Hotstart App server Down due to under maintenance [Check Hotstar App bug or hotstar service under maintance]
→ Not Enough Storage Space on your iDevice that should be one problem too. [in this case, you will have to free up storage on your iOS device]
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