Cannot Send Email From iPhone Mail App, Outgoing Server Failed

Last Updated on Apr 20, 2020

New Email sent failed from your iPhone, iPad mail app. Reviews all the possible reasons for failure or cannot send. On third party custom domain, email setup with mail app some time create critical issues, So you don’t send Email to any third party recipients. Learn the most probable causes for Cannot send Email from iPhone.

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If you are not receiving incoming mail to your mail address, then you must verify all the details used for incoming server configuration. And for Sent mail, you need to verify outgoing mail server configurations.

Learn from where we can correct or fix all the problems related to the Mail app. Follow the below troubleshooting steps.

Troubleshooting Steps On Cannot Send Email From iPhone, iPad: iOS/iPadOS

For the re-verification of your entered detail, you need SMTP details for the incoming server or our going server. Username and password for our mail account, Port number used for mail.

Make sure internet connection is okay with WiFi or Mobile Data. Use WiFi or Switch to Mobile Data for a Setup Email account or Verify your Email login credentials.

Use Cellular Data for Setup And Send/Fetch/Get Email from iPhone mail App

Might be slow or blocking the port of the mail server by your router. or Have you changed the mail account password on the Web? So you have to update with New Password on another iOS device.

Last time I get fixed and successfully set up my mail in mail app using Cellular Data. Disable WiFi from the control center or settings app on iPhone, iPad or iPod Touch. Follow the below steps for Re-Verify or Update Mail login Password.

  1. Open Settings app on iPhone > Password & Accounts.

    Password and Accounts settings on iPhone

    Password and Accounts settings on iPhone

  2. Next, Tap on Email Account name > Tap on Account Email ID.

    Verify your mail account details

    Verify your mail account details

  3. Now, Tap on SMTP under Outgoing Mail server > Tap on Primary Server Email.

    Check Outgoing mail server details

    Check Outgoing mail server details

  4. Re-Enter or Verify all the Details of your Mail service, You can find Mail Server details on the official website of your Email service. or you can contact the help desk via Phone call or Mail. Finally, Enter the correct login Password and Port Number.

    Account Verified on iPhone mail app

    Account Verified on iPhone mail app

  5. That’s it. After correctly verify your Mail setup you will be redirected back to the previous screen.

    Sent mail again hope it fixed

    Sent mail again hope it fixed

  6. Open Mail app on iPhone and Check You are receiving new mails and send.

Delete Existing Mail Account on iPhone, iPad

  1. Go to the Settings app on iPhone > Accounts & Passwords.
  2. Tap on Existing mail account name > Delete Account.
  3. That’s it. Now Re-Add Account on iPhone Mail settings.

Enter correct mail Account details under Mail setting app

Username and password must be the same as you use on webmail. (Without misspelled)

Incoming or outgoing SMTP mail address depends on your Mail hosting Provider Company (iPage, Siteground, Bluehost, Hostgator, Godaddy, Fatcow, eHost, SiteBuilder, and many others). Default format should be mail.yourdomain.com, smtp.yourdomain.com – for incoming/ outgoing mail respectively.

For iOS 10 –

  • Step 1: Go to the Settings > Mail, Contacts and Calendars > Tap on your Account > Account.
  • Step 2: Update Mail Server address and Details

⇒Incoming Mail server: Remove Host Name, User Name (Email Address) and Password. Re-Enter updated details.

⇒Outgoing Mail Server: Primary Server, Enter only Host Name.

Test from your iPhone from sent sample mail.

Remove or Delete Mail account, Setup again

  • Delete account from your iPhone, Not erase all mail data stored on the Mail server but only remove login details and server address.
  • Go to the Settings > Mail, Contacts, Calendars > Howtoisolve > Delete Account.

Remove or Uninstall VPN from iPhone, iPad

VPN on your Secure device loses the Privacy, that’s against the system. So some services and functionality will not work on your iPhone or iPad correctly. So I recommend to Delete or Uninstall VPN app from your iPhone or iPad.

  1. Open Settings app > General.
  2. Next, Scroll to VPN > and Disable VPN toggle. Now Tap on (i) button next to VPN profile > Delete VPN Profile.
  3. That’s it.

Check Your Wi-Fi or Internet Data

An interruption in your Wireless network connection might be the possible reason for Cannot Send Mail from the iPhone mail app. Test connection on the internet speed checker app.

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We are happy to help you! Follow the next Step if Your Solution is not in this article, Submit this form without Sign Up, We will revert back to you via Personal Mail. In Form, Please Use the Description field to Mention our reference Webpage URL which you visited and Describe your problem in detail if possible. We covered your iPhone 11 Pro, iPhone 11 Pro Max, iPhone 11, iPhone 8(Plus), iPhone 7(Plus), iPhone 6S(Plus), iPhone 6(Plus), iPhone SE, SE 2(2020), iPhone 5S, iPhone 5, iPad All Generation, iPad Pro All Models, MacOS Catalina or Earlier MacOS for iMac, Mac Mini, MacBook Pro, WatchOS 6 & Earlier on Apple Watch 5/4/3/2/1, Apple TV. You can also mention iOS/iPadOS/MacOS. To be Continued...

Change Password

Make sure about you haven’t changed or updated your webmail password. That point you need to update the old password with the new one.

Above are the possible reasons to fix Cannot Send Mail from iPhone running on iOS/iPadOS. Any suggestions about what you have, and then share with us in the comment box.

Jaysukh Patel is the founder of howtoisolve. Also self Professional Developer, Techno lover mainly for iPhone, iPad, iPod Touch and iOS, Jaysukh is one of responsible person in his family. Contact On: [email protected] [OR] [email protected]

1 Comment
  1. Here’s a suggestion.
    Check to verify the Apple iOS has not “added” a space to the user name, password, or Account name.
    A visual review of these fields will NOT show the added space(s), BUT the spaces will cause a username / password failure.

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