Fix iPhone 15 Connected to Wi-Fi but Internet Not Working

🗓️ November 23, 2023 By ✍️ Jaysukh patel

Wi-Fi not working on iPhone or iPhone connected to Wi-Fi, but the internet not working after resetting or updating software seems a similar issue. However, the Wi-Fi symbol will reflect on the iPhone screen, but the page won’t load on the Safari app, or even you can’t download apps. Ultimately, the Wi-Fi connection is fine, but the internet is not working on the iPhone. Did you try connecting any other iPhone or Android phone to the same Wi-Fi network? If not, then check it with another smartphone. This will clarify whether the issue is with your iPhone or the Wi-Fi network.

Don’t panic, if you don’t find the root cause of the problem, let’s begin with the following tutorial and fix Wi-Fi not working on iPhone but Otherdevice running on the Same WiFi and it’s fine.

iPhone is Connected to Wi-Fi, but the Internet is not working

Wi-Fi connected but no internet access
Wi-Fi connected but no internet access

Solution 1: Reboot iPhone and Wi-Fi Router

iPhone is connected to Wi-Fi, but the internet not working, to fix the glitch, why not restart the iPhone as well as the Wi-Fi router. Most people would have done this before trying to get any help. However, if you haven’t restarted your iPhone and Modem, then, do it immediately.

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How to Restart Wi-Fi Modem


Simply unplug the power adapter from the socket and plug it back in after 5 minutes. The Wi-Fi router will work as usual.

How to Restart iPhone

For iPhone 8 or later,

Hard Reboot iPhone Step by Step
Hard Reboot iPhone Step by Step

Step #1: Press and quickly release the Volume Up button.
Step #2: Press and quickly release the Volume Down button.
Step #3: Press and hold the Side button, until the Apple logo appears on the screen.

Steps For iPhone 7 and 7 Plus,

Step #1: Press and hold the Volume Down button and Power button until the Apple logo appears on the screen.

Steps for iPhone 6S and 6S Plus

Step #1: Press and hold the Home button and sleep/wake button until you see the Apple logo on display.

Force Restart your Apple iPhone 5S iPhone 6 iPhone 7 and iPhone 7 Plus

Solution 2: Enable/Disable Airplane Mode

Airplane mode is one of the conscious ways when you want to refresh network settings on the iPhone. After turning on Airplane Mode, the iPhone will be disconnected from all the wireless connections including Wi-Fi.

  1. Step #1: Go to the “Settings” app.
  2. Step #2: Tap “Airplane Mode”.
  3. Step #3: Enable Airplane Mode.

Exit/force close the Settings app and again follow the same steps to disable Airplane Mode.

Solution 3: Forget your phone Wi-Fi Network

It might be possible that the Wi-Fi network is corrupted and causing no internet connection on iPhone. At once, forget the Wi-Fi network due to which your iPhone is connected to Wi-Fi but the internet not working.

Step #1: Navigate to the “Settings” app.
Step #2: Go to “Wi-Fi”.
Step #3: Tap on the info button next to the Wi-Fi network to which the iPhone is connected.
Step #4: Select “Forget This Network”.

Forgot WiFi Network on iPhone - Reset
Forgot WiFi Network on iPhone – Reset

Thereafter, you have to re-enter the Wi-Fi password and check if the problem with iPhone’s internet has been fixed or not.

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Solution 4: Disable Wi-Fi Assist

Do you know what the function of Wi-Fi assist is? Actually, the Wi-Fi assist can switch the internet connection to cellular in case of a weak Wi-Fi network. However, this feature is quite handy but can raise trouble for you. So toggle it off.

Step #1: Open the “Settings” app on the iPhone.
Step #2: Tap on “Cellular”.
Step #3: Swipe up the screen and disable “Wi-Fi Assist”.

Wi-Fi connected but no internet access
Wi-Fi connected but no internet access

Note: The iPhone will take few seconds to load the settings.

Solution 5: Change Wi-Fi Name

Sometimes complicated or same Wi-Fi names could confuse the iPhone and in the end, the iPhone is unable to recognize the Wi-Fi network. That’s why it is advisable to keep simple names that can be easily identified by the iPhone. Contact your service provider or prefer any other article to learn how to change the Wi-Fi name.

Solution 6: Reset Network Settings

Steps to Reset Network settings for iOS 15 and later device

  • #1. open Settings App that looks like a gear icon, you can search using spotlight search and App library.
  • #2. Tap General
  • #3. Scroll the screen all the down and tap Transfer or Reset iPhonereset-network-settings-in-ios-and-ipados
  • #4. Now Tap Reset > Hit on Reset Network Settings > Enter your iPhone lock screen passcode > Click Reset Network settings.

Steps to Reset Network settings for iOS 14 and Earlier device

Another alternative to fix Wi-Fi not working on iPhone after iOS update is to reset network settings. While performing reset network settings, you will not lose any data except for Wi-Fi passwords, VPN settings, APN settings, etc.

  • Settings app > General > Reset > Reset Network Settings.

iPhone will reboot, so sit back and relax.

Solution 7: Disable/Enable Location Services

In some countries, if you want to use Wi-Fi then, Location Services need to be enabled. Otherwise, you may face difficulties while connecting iPhone to the Wi-Fi network. Besides, if location services are already enabled, then disable them.

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Step #1: Go to the “Settings” app.
Step #2: Scroll down and tap “Privacy”.
Step #3: Tap “Location Services”.
Step #4: At the end of the screen, tap “System Services”.
Step #5: Either Disable or Enable Location Services for “Wi-Fi Networking”.

Wi-Fi connected but no internet access
Wi-Fi connected but no internet access

Solution 8: Turn off VPN

Many websites didn’t allow us to use VPN; if you do, the webpage won’t load or show an error. Whether you have downloaded the third-party VPN app or used the system’s VPN, disable it.

Solution 9: Change Modem Security Settings

If the iPhone is not connecting to the Wi-Fi network, remove all the securities from the Wi-Fi network and change it. Normally, Apple suggests we go for WPA2 Personal (AES) security. You might be using the WPA/WPA2 Mode, so switch the security settings. Ask the service provider to know how to change modem security settings.

Solution 10: Use Google DNS

Probably, your iPhone is configured with automatic DNS settings, unless you have dealt with Wi-Fi not working on your iPhone earlier. Because when Wi-Fi stops working on iPhones, we usually change the DNS settings to Google DNS. You should also be doing this, to fix the iPhone connected to Wi-Fi but no internet connection 2022 issues.

Step #1: Open “Wi-Fi” from the Settings app.
Step #2: Tap on the info (i) next to the Wi-Fi network, that your iPhone is connected.

Open WiFi settings on iPhone
Open WiFi settings on iPhone

Step #3: Under DNS, select “Configure DNS”.
Step #4: Tap “Manual”.
Step #5: Remove all the entries and enter
Step #6: Next, tap “Add Server” and add one more DNS,

Configure DNS on iPhone WiFi Settings
Configure DNS on iPhone WiFi Settings

Solution 11: Reset Wi-Fi Router

Still, Wi-Fi not working. Start from scratch. We are suggesting you reset the Wi-Fi router and set it up like before. Note down all the important information and then reset the modem.

Solution 12: Contact Internet Service Provider and Apple Support

Yet, if Wi-Fi not working on your iPhone, then you should be seeking help from Apple technicians and internet service providers. Before reaching out to Apple Service Centre, ask your service provider if everything is perfect from their side and then only visit the Apple Centre.

Jaysukh Patel
Jaysukh Patel

Jaysukh Patel is the founder of howtoisolve. Also self Professional Developer, Techno lover mainly for iPhone, iPad, iPod Touch and iOS, Jaysukh is one of responsible person in his family. Contact On: [OR]

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