Last Updated on May 26, 2022
Hearthstone is free for all online collectible card game that features two playing modes: multiplayer matchmaking modes and single-player solo experiences. The game was developed by Blizzard Entertainment, one of the biggest developers in the gaming industry. The game was initially titled Heroes of Warcraft and was created around the Warcraft series lore incorporating similar relics, characters and elements.
Although Hearthstone is very entertaining and keeps you focused on various elements, some users have reported the game being choppy or crashing. This problem can be a big turn-off for the gamers who play it for recreational purposes after a long day of work and also for the serious gamers. Hence, we have brought this great list of solutions for fixing the problems leading to the crashing of Hearthstone on a computer, iPhone and even an Android phone.
1: Hearthstone keeps crashing on PC
Suppose you are a PC gamer who likes playing games to have a good time with your friends or get rid of the entire day’s stress but cannot do so due to the game constantly crashing or failing to launch on startup. In that case, follow the solutions explained in this section to fix the problem of Hearthstone crashing on your PC.
Before getting into the solutions, first, check if your device meets the game’s minimum system requirements.
|Minimum system requirements||Recommended system requirements|
|Operating System: Windows 7 / Windows 8 / Windows 10||Operating System: Windows 10 64-bit|
|Processor: Intel Pentium D or AMD Athlon 64 X2||Processor: Intel Core 2 Duo (2.2 GHz) or AMD Athlon 64 X2 (2.6 GHz) or better|
|Video: NVIDIA GeForce 8600 GT or ATI Radeon HD 2600 XT or better||Video: NVIDIA GeForce 240 GT or ATI Radeon HD 4850 or better|
|Memory: 3 GB RAM||Memory: 4 GB RAM|
|Storage: 3 GB available HD space||Storage: 3 GB available HD space|
|Internet: Broadband Internet connection||Internet: Broadband Internet connection|
|Input: Keyboard and mouse, or touchscreen||Input: Keyboard and mouse, or touchscreen|
|Resolution: 1024 x 768 minimum display resolution||Resolution: 1024 x 768 minimum display resolution|
Fix. 1 – Run Hearthstone as Administrator
Since Windows runs most of the applications and games in the user mode by default, it makes it difficult for specific apps and games like Hearthstone to gain access to certain necessary data, leading to the crashing of the game. Hence, running the game in administrator mode can fix your problem.
Step. 1→ First, right-click on the Hearthstone icon and select properties on your desktop.
Step. 2→ Now tap on the compatibility option and check the box in front of “Run this program as an administrator.”
Step. 3→ Finally, click on OK and run the game.
Fix. 2 – Update the graphics driver of your computer.
An outdated or older version of the graphic driver causes various problems like the games freezing, lagging, getting choppy and even crashing. Hence, keeping your graphics driver up to date is essential for a smooth and lag-free gaming experience. There are two methods of updating the graphic driver on your PC.
- Manually updating the Graphics Driver: To manually update the graphics driver of your computer, visit the official developer’s website, and search for the latest version of the driver for your PC. make sure to download the drivers that are compatible with your Windows computer.
- Automatically updating the Graphics Driver: If you don’t want to go to the developer’s website now and then update the graphic driver manually, you can set the automatic update of the graphic driver on your system with the help of the Driver Easy application. After downloading and installing the Driver easy app, go through the steps mentioned here.
Step. 1→ Launch the Driver Easy app and click on “Scan Now.”
Step. 2→ Then, tap on the “Update” option next to the graphic driver of your computer to automatically download the latest driver.
Fix. 3 – Scan and repair Hearthstone game files
If your game files have corrupted or bugged, the game won’t work correctly and will crash at times. Therefore to repair the game files and fix this problem, follow the process described here.
Step. 1→ Launch the Blizzard.net application and tap on Hearthstone from the list of games.
Step. 2→ Now, tap on “Options” and select “Scan and Repair.”
Step. 3→ Finally, click on the “Begin Scan” button.
After this step, wait for a few minutes for the blizzard client to scan and repair the damaged or corrupted game files. Rerun the game and check if the problem was resolved.
Fix. 4 – Temporarily disable the antivirus software.
Third-party antivirus and antimalware software sometimes cause trouble with the proper function of certain apps and games on your computer. So, the ideal fix for this problem is to temporarily disable the antivirus program installed on your computer.
If disabling the antivirus fixed your problem, then put Hearthstone on the exclusion list of your third-party antivirus software. You can also change to different antivirus software or contact your existing antivirus customer support to get a solution.
Fix. 5 – Delete the Hearthstone folder.
Based on the customer reviews and solutions offered by the gamers, deleting the Hearthstone game folder was able to fix the problem of the game crashing. This is how you can do this.
Step. 1→ Press the “Windows + R” on your keyboard simultaneously to open the run command box.
Step. 2→ The enter the following command in the Run box:
Step. 3→ Now, right-click on the Hearthstone folder and delete it from there or move it to a different location.
Relaunch Hearthstone and check if the problem still exists.
Fix. 6 – Execute a clean boot.
Starting your computer in clean boot mode prevents specific applications or services from running in the background that affect the proper working of the game. This model ensures that only the essential programs and drivers run on your system. This can be done in the following way.
Step. 1→ In your computer’s search bar, type system configuration and press enter.
Step. 2→ Now tap on the “Services” pane and check the box in front of the “Hide all Microsoft services.”
Step. 3→ Then, hit the “Disable all” button.
Step. 4→ After that, go to the startup tab and select “Open Task Manager.”
Step. 5→ : Select the startup tab and disable each startup item by right-clicking on it.
Step. 6→ Then, hit the OK button by going back to the system configuration pane.
Step. 7→ At last, click on the restart option.
Once your computer restarts, relaunch Hearthstone to see if the problem is solved. If your game works perfectly without any issues, enable each startup item individually and restart your system. Repeat this step until you narrow out the software causing the problem with your game. Try uninstalling that software or contacting their developers to solve the issue.
After this, you will have to reset your PC to boot up normally. You can do this by.
Step. 1→ Launch the Run command box by pressing the “Windows + R” keys together.
Step. 2→ Type in the text given below and press enter.
Step. 3→ Check the box in front of “Normal Startup” and press the OK button.
Step. 4→ Select restart and see if the problem is solved.
Fix. 7 – Free up or clear system resources
If many applications and services are running in the background of your computer, Hearthstone and similar will face lag and other related issues due to insufficient available RAM. To shut down the background running apps and services, take note of the following steps.
Step. 1→ Open task manager by right-clicking on the start button.
Step. 2→ Look for the “More Details” option at the bottom-left part of the window and tap on it.
Step. 3→ Now select the Processes tab.
Step. 4→ Right-click on the unnecessary apps and programs running in the background and click on the end task option.
Fix. 8 – Update your Windows
Sometimes updating your Windows can fix the problem of Hearthstone crashing. To check for updates and download them on your computer, pay close attention to the procedure explained here.
Step. 1→ Go to settings by right-clicking on the start menu.
Step. 2→ Now, hit the “Windows Update” button at the bottom left of the settings panel.
Step. 3→ Finally, hit the “check for updates” button and install the updates if found.
Fix. 9 – Reinstall Hearthstone
If, even after trying all the above-listed solutions, the problem of Hearthstone crashing after every game or feeling choppy persists, try reinstalling the game. Follow the steps given below to reinstall Hearthstone on your computer.
Step. 1→ Launch the Blizzard client and click on Hearthstone in the left menu.
Step. 2→ Now, tap on the “options” button and click on “install game” in the drop-down menu.
Step. 3→ Confirm the uninstallation by selecting “Yes, uninstall.”
Step. 4→ Download the current version of Hearthstone from the internet and install it on your computer.
Hearthstone keeps crashing on Android.
If you are tired of the Hearthstone game crashing on your Android devices, try deleting the game’s cache data. Head over to the Hearthstone app settings and tap on the Clear Cache option. Now relaunch Hearthstone and check if the problem is solved.
This article aimed to solve all the problems related to “Hearthstone Battlegrounds crashing, Hearthstone mobile keeps crashing/freezing, and Hearthstone crashes on launch.” Test the solutions listed in this post to have a lag-free and fun gaming experience to freshen up your mood after a long day’s work.
- Why does my Hearthstone keep crashing?
→ The Hearthstone game might crash due to any of the reasons mentioned in this post. Please go through this article and evaluate the reason for this problem and fix it for good.
- Hearthstone keeps closing
→ The cause for the Hearthstone app closing or crashing may be related to various reasons ranging from graphic driver issues to corrupted game files. Refer to the solutions given in this post to tackle this problem.
- Hearthstone battlegrounds keep disconnecting.
→ An unstable network connection or bug and other problems with the game result in the game disconnecting now and then. Read the problems and solutions explained in this article to resolve this issue.