How to fix FaceTime not working on Mac OS X EI Capitan: 10.11

Last Updated on Mar 24, 2018

After upgrading from OS X Yosemite to Public OS X EI Capitan, Mac users have encountered several problems. Some of say FaceTime not working on Mac OS X EI Capitan (10.11), iMessage doesn’t work properly. Such problem mostly occurred due to either low speed internet connectivity or insufficient Wi-Fi signal coverage. Apart from this there are many other reasons behind on FaceTime not working on Mac OS 10.11. We all make FaceTime call using FaceTime app and you may use a phone number or email address. But FaceTime not working mean users can’t make call or not receiving call.

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So here we try to give you enough troubleshooting to fix FaceTime issue on MacBook Air and MacBook Pro with upgrade OS X EI Capitan.

Please Note: FaceTime works with active broadband internet connection. So both parties are connected to an active broadband internet connection.

Alternate ways to fix FaceTime not working on Mac OS X EI Capitan: MacBook Air, MacBook Probest solution to fix FaceTime not working on Mac OS X EI Capitan macbook air, macbook pro

Workaround 1st: Make sure FaceTime is enabled on your MacBook Pro or MacBook Air

FaceTime > Preferences

Even FaceTime app is already enabled and you facing same problem or if you see the message ‘’Waiting for Activation’’ then once do turn off FaceTime and then back Turn on.

Now check the issue of FaceTime not working on Mac OS X EI Capitan is solved or not? If you get as it is then go for next solution.

Workarounds 2nd: Make confirm that the Date, Time and Time Zone are set correctly.

Step 1. From the Apple Menu top side on Mac Screen

Step 2. Select System preference

Step 3. Date & Time > Date & Time.Os X Ei capitan facetime failed How to fix FaceTime not working on Macbook pro and air

Step 4. Enable ‘’Set Automatically’’.

Step 5. Click the Time Zone button and verify the close city is to fix FaceTime not working on Mac OS X 10.11

Workaround 3rd: Check out the phone number or email address being used is the correct one activated for FaceTime.

To Verify the correct Apple ID at, you can make new Apple ID as well as you can be also reset your Apple ID Password from this website.

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We are happy to help you! Follow the next Step if Your Solution is not in this article, Submit this form without Sign Up, We will revert back to you via Personal Mail. In Form, Please Use the Description field to Mention our reference Webpage URL which you visited and Describe your problem in detail if possible. We covered your iPhone 12, iPhone 12 Pro, iPhone 12 Mini, iPhone 12 Pro Max, iPhone 11 Pro, iPhone 11 Pro Max, iPhone 11, iPhone 8(Plus), iPhone 7(Plus), iPhone 6S(Plus), iPhone 6(Plus), iPhone SE, SE 2(2020), iPhone 5S, iPhone 5, iPad All Generation, iPad Pro All Models, MacOS Catalina or Earlier MacOS for iMac, Mac Mini, MacBook Pro, WatchOS 6 & Earlier on Apple Watch 6/5/4/3/2/1, Apple TV. You can also mention iOS/iPadOS/MacOS. To be Continued...

That’s it.

Hope, you would be got here clear solution to fix FaceTime not working on Mac OS X EI Capitan (10.11). However, you can send us your problem in the comments box.

Jaysukh Patel is the founder of howtoisolve. Also self Professional Developer, Techno lover mainly for iPhone, iPad, iPod Touch and iOS, Jaysukh is one of responsible person in his family. Contact On: [email protected] [OR] [email protected]

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