Last Updated on Aug 19, 2020
iMessage is an amazing service provided by Apple to communicate with other Apple users. Fundamentally, iMessage needs a data connection to send and receive messages unlike if you want to send messages on another phone you have to buy a service pack. But recently one user has reported iMessage suddenly broken on iPhone and how to fix this unusual behavior of iMessage?
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Primarily, verify if the issue is with only one particular contact or iMessage is not working commonly. After that follow the tricks to fix iMessage suddenly broken on iPhone. Head over to the troubleshooting.
Fix iMessage not Sending, iMessage has suddenly stopped working
- iMessage is not turned on or Activated on Second device [at Receiving end]. To use iMessage both Device has active iMessage.
- Your Carrier Company doesn’t Provide iMessage Service in your Active Plan.
- iMessage image sent on iMessage is showing Blurry, Disable Low Quality image mode, Go to the Settings app > Messages > Scroll to Low Quality image mode. When this is on, images will be lower quality.
Fix 1: Hard Restart iPhone
In the beginning, just try to restart the iPhone to make sure it is a minor bug. With simple hard restart if the iMessage gets fixed permanently then it might be possible your iPhone is facing some serious issues. Try this,
For iPhone 8, iPhone 8 Plus, X, XS, XS Max, XR or later:
Step #1: Press and quickly release the Volume Up button.
Step #2: Press and quickly release the Volume Down button.
Step #3: Hold down the Side button and release only when you see the Apple logo on the screen.
Step #1: Together hold down the Volume Down button and Power button until the Apple logo appears on the screen.
For iPhone 6S/SE or earlier:
Step #1: Press and hold the Power button and Home button until the Apple logo pop-ups on screen.
Fix 2: Disable/Enable iMessage
Alternatively, you can disable the iMessage from the iPhone. Once you disable iMessage from iPhone, it will disconnect from your device. Moreover, to be precise hard restart the iPhone after disabling it and then follow the same steps to enable.
Step #1: Launch the “Settings” app.
Step #2: Scroll down and tap “Messages”.
Step #3: Disable “iMessage”.
Now force restart iPhone as we have mentioned the procedure in the above solution. Thereafter follow the steps and toggle on iMessage.
Fix 3: Set the Date & Time to automatically
The functionality of iMessage can also be affected if date and time on the iPhone are incorrect. To avoid such situations, simply set the Date & Time to automatically. By default, this feature is set to automatic but in case if you have changed to manually, you can do it by following the below steps.
Step #1: Go to the “Settings” app.
Step #2: Tap “General”.
Step #3: Select “Date & Time”.
Step #4: Toggle on to set the “Date & Time” automatically.
Fix 4: Check your internet connection
iMessage requires strong network connectivity and iMessage suddenly broken in iPhone then make sure the iPhone is connected with a good network connection. To verify the network connectivity is not causing this issue, connect your iPhone to alternate Wi-Fi.
Fix 5: Sign Out of iMessage and Sign Back in
iMessage not working after the update is commonly faced by many users across the world. But it can be fixed by the sign out from iMessage and then sign in back. Now try to send a message to your friend using iMessage.
Step #1: Head over to the “Settings” app.
Step #2: Tap “Messages”.
Step #3: Select “Send & Receive”.
Step #4: Tap “Apple ID” and when small window pop-ups, tap “Sign Out”.
Fix 6: Check for the updates
Last time when my iMessage suddenly broken in iPhone the only reason behind the whole dilemma was outdated iOS version. However, after updating the iPhone to latest version iMessage started working properly and other small errors were resolved too. You should try this too.
Step #1: Open the “Settings” app.
Step #2: Go to the “General”.
Step #3: And lastly tap “Software Update”.
Step #4: If any pending update is available, tap “Download & Install”.
Fix 7: Reset Network Settings
Reset Network Settings will revert all the network settings like Wi-Fi, APNs, VPNs, etc to default. If you are lucky then iMessage will get back to normal after simple reset network settings.
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Step #1: Navigate to the “Settings” app.
Step #2: Tap “General”.
Step #3: Find and open “Reset”.
Step #4: Select “Reset Network Settings”.
Step #5: Enter the Passcode to confirm.
Fix 8: Contact Apple Support
None of the above solutions worked to fix iMessage not working iPhone, then you will need technical assistance from the Apple Support. If you are ready to visit the Apple Store, then I would prefer to book an appointment to save your precious time.