Fix Dropbox Keeps Crashing iPhone, Mac, iPads (2023)

🗓️ June 1, 2023 By ✍️ Jaysukh patel

Most guys are familiar with DropBox; it is a helpful productivity service to store personal and business documents. It has significant features and uses nearly all Apple gadgets including iPhone, iPad Air, iPad Mini, iPad Pro, and iPod Touch. Dropbox developer engineers are always trying to keep its iOS app secure and handy to use for Apple iOS users and Non-Apple users. Sometimes due to little or significant updates, it is panic to their users, one of that is Dropbox Keeps Crashing the iPhone or iPad. So that I’m giving you some troubleshooting, hope, would be working in your case.

Before get Started following workarounds, you confirm that the Dropbox app firmware updates. Go with these steps,

Launch App Store app- Tap on Update button -and check out for the update – Any update is there for DropBox App. If yes, please do it first and try to use it.

Guide to Getting Rid of Dropbox Keeps Crashing iPhone/ iPad: Majorly after Update 

Given Free troubleshooting, you should apply to fix the Dropbox app that keeps quitting iPhone, iPad, and iPod Touch. Let’s see here what the tricks are?

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Fix #1. DropBox Closes itself on your iPhone or iPad

You should Reset All Settings on your iDevice to fix Dropbox keeps closing through the following steps.

Steps to Reset All Settings in iOS 15 and Later Version

Go to the “Settings” app > Tap “General” > Find and open tap “Transfer or Reset iPhone” > Tap “Reset” > Lastly tap on “Reset All Settings”


> For security reasons, you will be asked to enter the iPhone Passcode. >Tap Confirm Reset All Settings. > After that iPhone will reboot.

Steps to Reset All Settings in iOS 14 and earlier Version

  • Settings App looks like a gear icon – Tap General – Scroll the screen Click Reset –Tap Reset All Settings.

Note – it won’t delete any data or media except All Settings such as Wi-Fi passwords, Previous paired Bluetooth devices, and much more.

Fix #2. Force Close Dropbox App to Fix Dropbox won’t open or keeps shutting down

Here, how to force quite an app on iPhone,

Get Here – Alternative Ways to Force quite an App on your iPhone

  • Step 1. Twice press the home button on your iPhone to bring the App Switcher.
  • Step 2. Swipe the right side and navigate the Dropbox app.
  • Step 3. Now Swipe the Dropbox app upward to away.
  • Step 4. Now again open up Dropbox from the Home screen.

This tip would fix your issue. In some of the times, my iPhone app often crashes, at that point, you should delete it and install it again. For example, here I’m taking the Dropbox app,

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Also Read, how to Transfer or Move Files From Dropbox to iCloud Drive on Mac

Fix #3. Delete the Dropbox App and Re-Install

This is the ideal solution to stop App crashing unexpectedly. So you guys, go with this process and enjoy Dropbox once again.

  • On the iPhone home screen, Tap and hold on the Dropbox app icon until the icons start to jiggle.
  • Now tap on the Dropbox app icon (X) mark, and you’ll be prompted
  • Now click on the Home button to Save.
  • To install back, Launch App Store, Use the search bar to find Dropbox to Download and install again. You’ll be asked Apple ID Passcode so keep it ready.
Delete DropBox App and Install back oon iPhone

That’s it.

If none of the above ways help you, please Restart your iPhone and do your job.

how to Install app on iPhone iOS 10 iPhone 7 Plus

Do you find any other way to fix Dropbox Keeps Crashing on iPad or iPhone? Please share it in the comment box.

Other Reasons for Dropbox won’t open and Crash

  1. Check this short of things on your iPhone. Apple doesn’t guarantee to you iOS Developer beta or iOS public beta works on All App that running on your iPhone. if you having a problem with the Specific iOS version or Type, then you should go and work for downgrade or Switch to the public iOS version.

Personally, I felt that the iOS Developer beta is not mostly compatible with Banks App, UPI apps, and Transaction App. But it works very well on the Shopping app.

  • Also, check the internet connection, Because the Online cloud app restoring the data or Download the data in Backgroud. But you are not on the internet, so you can’t open the app because of the instant crash. You can switch and try between Celluar Data or WiFi.
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Dropbox Keeps Crashing on Mac

Fix 1: Check Dropbox Status

Before diving into any hard solutions, kindly check the Dropbox Status, if the functions are operational, then jump to other solutions, there might be a problem with your Mac or software.

Fix 2: Force Quit Dropbox App

Usually, people leave the app running in the background and even don’t shut down the Mac for weeks unless such an error occurs. Over time, the apps become buggy and lag on the system or start crashing randomly. It is highly recommended to close all the apps and if possible the Mac before you go to sleep, this habit will make MacOS fast and reliable.

  • Press the Option + Command + Escape and select Dropbox then click Force Quit.

Fix 3: Restart Mac

Once you close the Dropbox on Mac, restart the Mac to give the entire system a fresh start. Click on the Apple icon and select Shutdown. Wait for 1 or 2 minutes and press the Power button, to boot the Mac.

Fix 4: Update the Dropbox

If you’re using the outdated Dropbox App on Mac, then make sure to update it to the latest update available as new updates bring bug fixes, and also empowers the app like never before.

  1. Go to the Mac App Store.
  2. Select the Updates button to update the apps.

Fix 5: Reinstall the Dropbox

Updating Dropbox doesn’t resolve the issue, then delete it and reinstall it. To do so, launch the Finder on Mac and locate the Dropbox App and drag it to the Trash. Enter the administrator password if asked to confirm the action. And in the end, click Finder and select Empty Trash.

None of the above methods worked? Get more tactics to Fix iOS App keeps Crashing

Jaysukh Patel
Jaysukh Patel

Jaysukh Patel is the founder of howtoisolve. Also self Professional Developer, Techno lover mainly for iPhone, iPad, iPod Touch and iOS, Jaysukh is one of responsible person in his family. Contact On: [OR]

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