If the FaceBook app isn’t working and you have verified its server status and your internet connection is working well, then you can try restarting the Facebook app on your device. Besides this, there are several reasons why Facebook is not working on iPhones, iPads & Macs, whether it’s a bug within the firmware, an outdated version of the OS, or something else. Here is a set of troubleshooting tips you need to perform to fix the Facebook app not working on Apple devices.
Tips & Tricks to resolve Facebook not working on iPhone, iPad
Here are possible solutions for Facebook not working on iPhones and iPads. But before that, look at the reason why the issue persists.
Why is Facebook not working on iPhones or iPads?
- Outdated Facebook app or iOS & iPad
- Bug within device firmware
- Bug within the Facebook app
- Corrupted internet connection
- An issue with the Facebook server
Considering all these possible reasons, we have curated a list of troubleshooting tips to rule out the problem.
Solution#1. Check Internet Connection
Since Facebook is an internet-based application, you can start fixing the Facebook not working on iPhone & iPad by simply checking your internet connection. To check the internet, access the Safari browser on your device, navigate to howtoisolve.com, and see if the website is loading fine. If your internet works normally, move to the next solution.’
Solution#2. Check if a Facebook app can use data
If the internet is working fine and you are on mobile data, then it’s time to check whether Facebook can use your device data. For that, follow the steps below.
Step 1: Launch the Settings App on your iPhone & iPad > Tap on the Mobile Service.
Step 2: Scroll down to Select Facebook in the Mobile Data menu. Next, enable the toggle next to the Facebook.
Solution#3. Check if Facebook is down
If the previous troubleshooting tip doesn’t work for you, then it’s feasible that Facebook has downtime. Yes, Facebook not working on iPhones & iPads is an issue on the Facebook side. Fortunately, websites like Down detectors are designed to keep track of such services. So all you need to do is visit the down detector.
Solution#4. Quit and relaunch the Facebook app
The first and foremost thing we often try when Facebook stops working is to force-quit the app to refresh it. For that, swipe up from the bottom and hold in the center. As soon as you do so, you’ll see all the app cards. From there, simply swipe up Facebook.
For an iPhone with a home button, double press the home button. You are now on the app switcher screen. Drag the Facebook app card up to close it. After that, once again, open the Facebook app and see if it works for you. If not, move forward to the next solution.
Solution#5. Clear Facebook browser cache
Unlike Chrome and Safari, Facebook also saves the cache of the website that you open in it. Yes, those links are shared by contacts visited in Facebook’s mobile app, accumulating cookies and cache data.
Unfortunately, this data can hinder the performance of the Facebook app and eventually lead to Facebook crashing on iPhones & iPads. Therefore, we suggest clearing the Facebook browser cache by following the steps below.
Step 1: Launch the Facebook App on your iPhone & iPad > Tap on the Profile Icon at the bottom right corner of the screen.
Step 2: Tap on Settings & Privacy and Swipe Down to Search Browser.
Step 3: On the next screen, Tap on Browser > In the Browsing Settings Screen, Tap the Clear Button next to your Browsing Data.
Once you clear the Facebook cache, your issue will be resolved.
Solution#6. Check restrictions for Facebook
Screen Time on Apple devices is an excellent tool for imposing limits and other restrictions on any app. And since Facebook is not working on your iPhone & iPad, it’s suggested to check the restriction on it. For that, follow the steps below.
Step 1: Access the Settings App on your iPhone & iPad. Search and Tap on Screen Time.
Step 2: In the Limit Usage menu, Hit App Limits and ensure that Facebook isn’t added there. If Facebook is there, Tap on Facebook.
Step 3: Enter your Screen Time passcode > Tap on Delete Limit.
Step 4: In the prompted message, “Are you sure you want to delete this limit? Tap on Delete Limit > Tap on Screen Time in the top left corner of the screen.
Step 5: Next, scroll down to the Restrictions menu and Tap Content & Privacy Restrictions > On the next Screen, Select Content & Privacy Restrictions.
Step 6: Enter your Screen Time Passcode > In the next screen, turn off the toggle next to the Content & Privacy Restrictions.
Solution#7. Check for Facebook update
Unlike other applications, Facebook launches frequent updates in order to resolve specific bugs and enhance its performance. Thus, to fix this issue, you must check whether Facebook is updated to its latest version. For that, follow the steps below.
Press and hold the App Store Icon > From the pop-up menu, tap on Updates > After this, scroll the screen tap on UPDATE next to the Facebook app.
Solution#8. Restart iPhone
One of the app or process running on your iPhone or iPad may be one of the reasons why Facebook not working. If this is the case, then we suggest to restart your device. For that, follow the steps below.
Restart iPhone with Face ID: Press either Volume or Side Buttons simultaneously until the power off screen appears. In the Power Off screen, drag the power off slider to switch off the device. Wait 30 seconds, and press the Side Key to switch back on the device.
Restart the iPhone with the Home Button: Press the Side Key until the power-off screen appears. From the Power Off screen, drag the Power Off slider to switch off the device. Wait 30 seconds, and press the Side Key to turn the device back on.
Restart iPad without Home Button: Press either Volume or Top Buttons simultaneously until the power off screen appears. In the Power Off screen, drag the power off slider to switch off the device. Wait for 30 seconds, and press the Top Button to switch on the device.
Restart the iPhone with the Home Button: Press the Top Button until the power-off screen appears. From the Power Off screen, drag the Power Off slider to switch off the device. Wait 30 seconds, and press the Top Button to turn the device back on.
If a normal restart doesn’t work for you, then we suggest force restarting your iPhone or iPad. To do so, follow the steps below.
Force restart iPhone,
Step 1: Press and instantly let out the Volume Up Button.
Step 2: Press and instantly let out the Volume Down Button.
Step 3: Press and hold the Side Key; when the Apple logo appears, release the Side Button.
Force restart iPad without a Home Button,
Step 1: Press and instantly let out the Volume Button closest to the top button.
Step 2: Press and instantly let out the Volume Button furthest from the top button.
Step 3: Press and hold the Top Button until the device begins to restart.
Force restart iPad with a Home Button,
Step 1: Press and hold both the Home Key and the Top Key until you see the Apple logo.
Solution#9. Offload Facebook app
Step 1: Launch the Settings App on your iPhone & iPad > Scroll down and Select General.
Step 2: On the next screen, Tap on iPhone Storage > Scroll through the list of installed apps and Tap on Facebook.
Step 3: Tap on Offload App > In the pop-up, Offloading “Facebook” will delete the app but keep its document and data, Tap on Offload App for confirmation.
Solution#10. Update OS
The next thing you must try is to check whether your iPhone or iPad is updated to the latest OS version. That’s because the issue might be limited to the specific OS. Luckily, updating to the latest OS will fix it.
Step 1: Launch the Settings App on your iPhone or iPad > Swipe Down and Tap on General.
Step 2: Tap on Software Update. Now, let your device check for updates. If available, Tap on Install Now.
Solution#11. Delete & re-install the Facebook app
If no Facebook app update is available, then deleting it will clear all associated data, and then reinstalling will give a fresh start. Thus, Facebook crashes randomly on your Apple devices; let’s try it out!
To do so, follow the steps below.
Step 1: Press and hold the Facebook App Icon > From the prompted menu, Tap on Remove App.
Step 2: In the pop-up, Remove“Facebook”? Deleting this app will also delete its data, Tap on Delete App for confirmation > After this, navigate to the App Store.
Step 3:Tap on the Search Bar > Type Facebook, and then Tap the Download Icon next to it. Once you download, log in using your same Facebook ID credentials.
Solution#12. Reset your iPhone
If an issue isn’t limited to only the Facebook app, then it’s recommended to reset your iPhone. Doing so will restore features like Wi-Fi, Bluetooth, and more. Here’s how to do it.
Step 1: Launch the Settings App on your iPhone & iPad > Scroll down and Tap on General.
Step 2: Swipe up and Tap on Transfer or Reset iPhone > In the next screen, select Reset.
Step 3: From the prompted menu, Select Reset All Settings and Enter your lock screen passcode.
Solution#13. Contact Facebook Support
Now, the only solution left to fix Facebook not working on iPhones & iPads is to contact Facebook support. That’s because we have performed all the possible solutions, and they are a team of experts that can help you to diagnose the reason behind the issue and accordingly will offer you an answer.
Bonus Tip: Use Facebook Lite
If the continuous, you can download and install Facebook lite, especially if you use the older iPhone models or one with lower storage space. That’s because the Facebook Lite acquires lesser storage and offers every essential feature.
Final Verdict!
Considering how much we spend on Facebook, any issue with it can make you troublesome. But once you perform the troubleshooting tips mentioned in this article will fix a Facebook issue on your Apple device. Please let us know which solution helped out in the comment box below.
