7 Fixes Apple Arcade Not Working on iPhone, Mac?

🗓️ August 30, 2023 By ✍️ Jaysukh patel

With the iOS update 2022, Apple has introduced the Apple Arcade for iPhone, iPad, and Mac as well, which lets you play hundreds of solid games by paying around $4.99/mo. Since it is the first time Apple Arcade is made available, obviously, there would be some difficulty while downloading or loading the game. If you are the one, with Apple Arcade Not Loading or Apple Arcade not Showing Up on iPad, iPhone, or Mac, you’ll get all of the solutions to the question right here.

Before going with the solutions, kindly refer to the list and make sure your iPhone, iPad, and Mac are compatible to run Apple Arcade games, Not all iOS and macOS support Apple Arcade.

Fix Apple Arcade Not Working on Mac, iPhone, iPad

Apple Arcade Compatible iPhone, iPad, and Mac

If Apple Arcade Not Showing Up on iPhone, iPad, or Mac, you need to check if your device is compatible with playing Apple Arcade games.

List of iPhones Compatible with Apple Arcade

The Apple Arcade games will work on the iPhone, updated to iOS 13 or later. Here’s the list of iPhones,

  • iPhone 11/11 Pro/11 Pro Max & Later…
  • iPhone XR/XS /XS Max
  • iPhone X
  • iPhone 8/8Plus
  • iPhone 7/7Plus
  • iPhone SE
  • iPhone 6S/6SPlus

List of iPad Compatible with Apple Arcade

All the iPad that are updated to iPadOS are capable of playing Apple Arcade games. Here’s the list of iPad.

  • iPad Mini 4
  • iPad (5th Generation, 6th Generation, 7th Generation)
  • iPad Air 2 and iPad Air 3
  • iPad Pro 11-inch
  • iPad Pro 9.7-inch
  • iPad Pro 10.5-inch
  • iPad Pro 12.9-inch (1st & 2nd Generation)

List of iPod Compatible with Apple Arcade

  • iPod Touch 7th Generation

If your iPhone, iPad, Mac, and iPod are listed in the supported devices list but still Apple Arcade Games Not Loading then, let’s grasp the issue and eliminate it.

Solution 1: Check Apple Arcade Server Status

When Apple Arcade Games does not download, or Apple Arcade Games does not load, the first thing to be checked is the Apple Arcade Server Status. Sometimes, we cannot download Apple Arcade games when it is under maintenance or the server is down. Visit the Apple System Status Page and verify that Apple Arcade is active.

Solution 2: Apple Arcade Won’t Download Games on Mac, iPhone, iPad

If iOS or macOS devices are not downloading Apple Arcade games, check the Apple System Status Page mentioned in the above solution and see if everything is fine. Alternatively, when Apple Arcade not loading on iPhone, Mac, or iPad, check your internet connection. It requires a good internet connection to download and load the games.

Fix Apple Arcade games won’t load on Mac

  • Let’s Go to the Terminal when you logged in as a user with Admin privileges on your Apple Mac.

Run the following command on your Mac terminal

sudo rm “/var/db/fpsd/SC Info/SC Info.sido”

  • The second way to resolve the Apple Arcade games not loading on Mac is a clean install. Yes, follow this article to clean install Mac Catalina and try to load your Apple arcade game once again.

Solution 3: Check Apple ID on iPhone, iPad, and Mac

To play Apple Arcade games on iPhone, iPad, and Mac, you must sign up in the Game Center with the same Apple ID currently active on your device. If you already signed up for Game Center, then determine whether the Apple ID entered matches your device’s Apple ID. Here’s how it can be done,

On your iPhone, iPad,

Step 1: Navigate to the Settings app > Game Center.

Open Game Center settings on Mac
Open Game Center settings on Mac

Confirm the Apple ID whether is correct or not.

Check your Game Center apple ID on iPhone
Check your Game Center apple ID on iPhone

On your Mac,

On MacOS Ventura & Sonoma:- Go to the Apple Logo > System Settings > Game Center > Check Game Center with Apple ID.

Check Game Center Apple ID on Mac
Check Game Center Apple ID on Mac

On macOS Monterey & Earlier:- Open System Preferences > Internet Accounts. Then click Game Center and check the Apple ID.

Fix Apple Arcade Family Sharing Not Working?

Apple Arcade also supports Family Sharing just like other apps across multiple Apple devices. But for the record, Apple only allows you to add six members to your Family Sharing group, so yes, up to six members can take advantage of Apple Arcade at only $4.99. Here’s the complete tutorial on how to set up family sharing on iPhone, iPad.

If Apple Arcade Family Sharing is not working, the potential way to fix your Apple ID cannot be found – Sign Out of your Apple ID and Sign In again, irrespective of Apple device.

Solution 4: Force Close App Store

I hope you know how to force close apps on iOS devices, so if the App Store is not loading Apple Arcade games, then force close the App Store and restart your device.

To quit the App Store on Mac, click on the App Store in the menu bar select Quit App Store and then reboot Mac as shown below.

Solution 5: Restart iPhone, iPad, and Mac

When iPhone, iPad or Mac is unable to load Apple Arcade, then rebooting the device might fix the issue, Depending upon the model, follow the steps.

For iPhone 8 or later and iPad without a Home Button,

  • Press and quickly release the Volume Up button.
  • Press and quickly release the Volume Down button.
  • Press and hold the Side button until the Apple logo appears on the screen.

For iPhone 7/7Plus,

  • Press and hold the Volume Down button and Power button until the Apple logo displays on the screen.

For iPhone 6S and 6SPlus and iPad with Home button

  • Press and hold the Home button and Sleep/Wake button and release it when the Apple logo appears on the screen.

For Mac,

  • Click on the Apple menu and select Restart.

Solution 6: Update iOS and macOS to Latest Version

Be sure that your Mac and iPhone are running on the latest software update to fix bugs and irrelevant issues of iPhone and Mac. Here’s how to check for software updates on Mac and iPhone.

For iOS device,

  • Go to the Settings app > General > Software Update.

For macOS,

  • Click Apple menu > System Preferences > Software Update.

Solution 7: Use Terminal to Fix Apple Arcade Not Working on Mac

This solution is only for Mac users who are facing issues with Apple Arcade on Mac. Try this terminal code to get rid of Apple Arcade issues on Mac.

  • Launch Terminal from Applications > Utilities.
  • Type the following command and press return.
sudo rm “/var/db/fpsd/SC Info/SC Info.sido”
Apple Arcade fix using terminal command
Apple Arcade fix using terminal command

Enter your Mac Login password to verify.

Enter your Mac login password to verify
Enter your Mac login password to verify

Note: If your issue is not covered in this article, then comment on your issue and be specific about the problem, or submit your Apple Arcade issue in the Form Link.

Jaysukh Patel
Jaysukh Patel

Jaysukh Patel is the founder of howtoisolve. Also self Professional Developer, Techno lover mainly for iPhone, iPad, iPod Touch and iOS, Jaysukh is one of responsible person in his family. Contact On: jaysukh.pharma@gmail.com [OR] admin@howtoisolve.com

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