Last Updated on Oct 26, 2020
Some iPhone XR users have run into a quite huge deformity and iPhone XR screen is black but the phone is on. A black screen of iPhone can lead to a dead phone, which means you cannot use the iPhone since everything is black. iPhone XR black screen can be caused due to a variety of reasons and it is difficult to encounter the root cause.
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It’s pretty straightforward to get rid of iPhone XR screen is black but the phone is on with some simple tricks. This tutorial will show you multiple methods to fix the problem, even if you don’t have any technical knowledge you can easily fix it.
Here we collect the most possible solutions that you are facing on your iPhone XR. You have an alternate solution that works for you, So don’t miss to share with us on the comment box. To help others like you.
iPhone XR Troubleshooting Tips: iPhone XR Screen is Black or Dark Blue but the Phone is on
Fix 1: Force Close All the Apps and Hard Reboot,
An iPhone XR black screen while the iPhone is On refers that iPhone system crashing or lagging. Therefore, firstly try to reboot iPhone XR and check if it helps to fix the issue. Luckily it is very straightforward to force reboot iPhone XR,
Problem with the app bug, Major issues are coming from the unauthorized app installed on your iPhone in the past that you don’t know. Or Some buggy apps running on Background or on Screen. So, Force closes all the app that processes on your iPhone XR.
To force close app, Swipe finger from the bottom bar to up at half of iPhone screen, Until you see app switcher screen. Swipe up the app to Force close from your iPhone.
Next Steps are hard Reboot or Check my Hands on video to hard Reboot your iPhone XR.
Step #1: Press and release the Volume Up button.
Step #2: Press and release the Volume Down button.
Step #3: Press and hold the Side button until you see the Apple logo on the screen.
Fix 2: Not enough Space, Freeze Drew Up Space
Why does my iPhone XR keeps freezing and iPhone black screen while the phone is on? It may happen as you have filled the iPhone with multimedia. So we recommend you to draw up some space on the iPhone and make sure enough storage is available for the iPhone to work efficiently.
Step #1: Go to the “Settings” app.
Step #2: Tap “General”.
Step #3: Scroll and choose “iPhone Storage”.
Step #4: iPhone will take a few seconds to calculate the storage left. After that Take a Quick Actions for iCloud Photos, Offload Unused Apps, Photos, Podcast that used your iPhone storage.
Step #5: Now, decide yourself what do you need and what not.
Step #6: Delete the apps and data that you don’t need.
Fix 3: Not enough Battery: Near to 1%
Sometimes, you don’t know that low battery and Your iPhone is Freeze because of Low power mode is on or Some screen gesture are disabled itself.
If the iPhone is discharged to less than 10% or nearly dead, then also it can show such errors. However, the only way to check if the difficulty raised is due to the low battery is to connect the charger and leave your iPhone for an hour. Still, the iPhone XR Screen is Black but Phone is On, is not happening due to low battery.
Fix 4: Restore to Factory Settings
Hopefully, you know what the restore to factory settings means. Unfortunately, you cannot perform a factory reset with iPhone XR black screen. The alternate way to restore iPhone is iTunes, but you will have to bring the lightning cable to do it. Don’t forget to take backup otherwise, you will lose the data stored on the iPhone.
Step #1: Launch “iTunes” on your Computer.
Step #2: Connect “iPhone” to the Computer using Lightning cable.
Step #3: You have to select your iPhone after connecting to the computer. On the left screen, you can choose the iPhone.
Step #4: Now, click on the “Summary” tab.
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Step #5: After that, click on “Restore iPhone”.
Step #6: Confirm Restore iPhone and wait for a while until the process gets over.
Fix 5: Touch Screen Problem; Hardware Troubleshooting.
Unfortunately, if iPhone XR is having any hardware fault then you should probably contact Apple Support. Their technical team will look at your iPhone and fix whatever the issue is.