How to Fix iPhone 12 Touch Screen Not Working Issues

iPhone XS Max Touch Screen Unresponsive or not responding issues Troubleshooting Guide

Is your iPhone 12 screen is unresponsive or iPhone 12 screen not working or the iPhone screen is taking slow to respond? Today you will get solutions to each and every issue related to the screen of the iPhone. Don’t be afraid because you are not only the one who has screen issues with iPhone. Many of them had fixed by following this troubleshooting guide including myself.

Alternatively, when you turn on Low Power Mode on iPhone, the screen takes too long to respond. So this can also be the reason behind the iPhone screen being unresponsive. Follow the tutorial and get fix the screen not working on iPhone.

If you facing the following symptoms then you should try given Troubleshooting:

  • Touchscreen doesn’t work when charging
  • Ghost touch while charging iPhone or iPhone screen Glitching out
  • iPhone screen unresponsive when charging
  • Apple Phone Touch screen messed up when charging
  • iPhone touch screen not working properly after update or even after restart or hard reset
  • iPhone touch screen unresponsive issues after water damage or cant unlock solution

Why my iPhone Touch Screen Not Working or not responding:  Troubleshooting Guide

Solution #1: Force Restart your iPhone when the screen goes crazy

After removing the screen protector still, the iPhone screen is not working then force restart the iPhone to fix minor glitches.

  • Step #1: Press and release the Volume Up button.
  • Step #2: Press and release the Volume Down button.
  • Step #3: Hold down the Side button until you see the Apple logo on the screen.

Solution #2: Check for Mobile Software Update

Some of the users are afraid to update their devices because they think the new update will slow down the device and the iPhone screen malfunction. But it is not true, the updates are meant to improve the performance of the iPhone, and so you must update the device.

  • Step #1: Go to “Settings”.
  • Step #2: Tap “General” and select “Software Update”. The latest update is iOS 15.0

In case the iPhone screen is completely unresponsive then try to update the iPhone using iTunes.

  • Step #1: Connect the iPhone to the PC.
  • Step #2: Launch “iTunes”.
  • Step #3: Select your iPhone.
  • Step #4: Now, click on “Summary” and lastly select “Check for Update”.
  • Step #5: Click “Download” and then “Update” it.

Solution #3: Enable/Disable 3D Touch

Precisely you can also toggle Off/On 3D touch because it had worked out for me when my iPhone screen is not working.

  • Step #1: Launch “Settings.”
  • Step #2: Tap “General” and select “Accessibility.”
  • Step #3: Locate “3D Touch”.
  • Step #4: Toggle Off/On the 3D Touch.

Solution #4: Remove the Screen Protector

Often in case, we buy thick screen protectors or anti-glare protectors, and they cause the problems like iPhone screen not responding randomly. So before performing any troubleshooting, please remove the screen protector and check whether the screen is working or not.

Solution #5: Try Recovery Mode

Recovery mode is helpful when it is hardware related problem, so here also we can try our luck to fix the issue using recovery mode.

  • Step #1: Connect the iPhone to the Computer.
  • Step #2: Launch “iTunes”.
  • Step #3: Press and release the Volume Up button.
  • Step #4: Press and release the Volume Down button.
  • Step #5: Next, hold down the Power button until the recovery mode screen appears on iPhone.
  • Step #6: Don’t leave the button until and unless the recovery screen doesn’t appear.
  • Step #7: Lastly, when iTunes shows you a message like “There is a problem with the iPhone that requires an update”, then click on “Update”.

NOTE: In case your iPhone takes over 15 minutes then you have to follow the same steps because your iPhone is exited the recovery mode.

Solution #6: Restore the iPhone

Recovery mode is unable to fix the iPhone screen not working then you can try this fix. With this solution, your iPhone will become a clean slate, and all the settings will restore to factory settings. So take a backup before restoring the iPhone to its factory settings.

Take Backup

  • Step #1: Connect the iPhone to the PC.
  • Step #2: Launch “iTunes”.
  • Step #3: Select your iPhone.
  • Step #4: Click on the “Summary” panel.
  • Step #5: Now, click on “Backup Now”.
  • Step #6: Click “Done”.

Turn off Find My iPhone

To successfully wipe out the iPhone you need to disable the Find My Phone from the iPhone. To do so,

  • Step #1: Go to “Settings”.
  • Step #2: Tap on your name.
  • Step #3: Select “iCloud”.
  • Step #4: Now disable “Find My iPhone”.

How to restore iPhone using iTunes

  • Step #1: Connect the iPhone to Computer or Mac.
  • Step #2: Open “iTunes” and select your iPhone.
  • Step #3: Click on the “Summary” tab.
  • Step #4: Lastly, click on “Restore iPhone”.
  • Step #5: If required then enter the passcode and proceed.
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1 comment
  1. If it is caused by the broken screen, you need to replace a new iPhone XS Max screen in Apple Store, the third-party store or DIY repair.

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