Fix Touch ID Not Working on MacBook Pro, iMac Monterey, Ventura in 2022

Last Updated on Jul 4, 2022

Here’s the solution of What to Do if MacBook Pro Touch ID Stopped Working on Monterey/Big Sur? Touch ID Won’t Work on MBP for Unlock/ Apple Pay or App Store. macOS 12 Monterey is the latest version to install on Mac and m1 Mac machines. If after the macOS update occurred Touch ID problems on your Mac, kindly follow this troubleshooting guide.

we are happy to help you, submit this Form, if your solution is not covered in this article.

Touch ID by Apple brilliant technology to scan or identify original biometrics fingerprints and Validate the final one. But Touch ID in MacBook Pro is different compared to iOS Touch ID. Hence, that capacitive ring is only available around the button, iOS device home button, but the Macbook Pro Touch ID structure space is covered with the capacitive ring. So sometimes Touch ID does not work on MacBook Pro. Hopefully, at that point, you need to reconfigure/ Reset the Touch ID problem using alternate troubleshooting steps.

Touch ID is not recoverable, just like a password or Passcode. IF you are habituated only with Touch ID, they also keep the password in mind. When Touch ID is not working on MacBook Pro, You can easily unlock or Verify using Touch ID alternatives.

The solution for all the following symptoms:

  • failed unable to complete touch id setup MacBook Pro
  • Touch id enrollment was interrupted MacBook Pro
  • Touch id not working MacBook Pro 2018, MacBook Pro/Air 2020
  • Unable to complete touch id setup MacBook pro
  • MacBook pro touch id not working after sleep
  • unable to complete touch id enrollment Monterey or Big Sur
  • MacBook pro touch id disappeared macOS Monterey, Big Sur, macOS Catalina or could not load touch id preference pane Catalina

Steps for Touch ID not working on MacBook Pro 13 inch or 15 & 16 inch

1. Reset SMC on Your MacBook Pro/Air – Touch ID [Updated: M1 Apple Silicon MacBook]

Generally, Reset SMC does work very well on almost all mac Problems. First, try to do this and check out the Fingerprint on your Mac again. Then, follow the Below Steps for resetting SMC on your MacBook. New Touch ID MacBook has a T2 Chip which provides a New Level of Security. Follow the Correct way to Reset SMC on T2 Chip Enabled MacBook Computer.

Note: M1 Apple Silicon MacBook with Touch doesn’t allow to Reset SMC, M1 Mac Do it Automatically with Simple Restart [Go to the Apple Logo from top Mac Menu > Shut Down…], So Skip this step. That we are Resetting on Intel-based Mac. Intel MacBook Users can go through the below steps given here,

  1. Reset SMC On MacBook Pro/Air.
    • Press and Hold Shift Left + Control + Option + Touch ID [here’s Touch ID is Power key]. On Holding, This Four buttons for 10 seconds, See Keyboard image below,
Reset SMC ON T2 Chip MacBook
Reset SMC ON T2 Chip MacBook (Source: apple.com)


After 10 Seconds, Turn on your Mac using Touch ID.
That’s it.

2. Check Touch ID enable For Use on Apply Pay, unlock or App Store

Settings are changed from MacOS Monterey to MacOS Ventura, Here’s

On MacOS Monterey Add & Setup Touch ID for Mac

  1. Go to the Apple menu on your Macbook. Next System Preference > Touch ID.
  2. Enable Touch ID for, from three options are Apple Pay, iTunes & App Store, Unlock login. If Already Enable then Disable first and Re-Enable. See image below,
enable-and-use-touch-id-for-authontication-on-mac
enable-and-use-touch-id-for-authentication-on-mac

On MacOS Ventura:- Setup and Add Touch ID on Mac

  1. Go to the Apple Logo from the top Menu > System Settings.
  2. Next, Choose Touch ID & Password > Now, enable Touch ID for the authentications like, Disable or Re-Enable to Fix the issue if something is stuck and not working correctly from the same window.
enable-touch-id-on-mac-for-different-authontications-on-macos-ventura
enable-touch-id-on-mac-for-different-authontications-on-macos-ventura
  • Use Touch ID to unlock your Mac
  • Use Touch ID for Apple Pay
  • Use Touch ID for purchases in iTunes Store, App Store, and Apple Books
  • Use Touch ID for autofilling passwords
  • Use Touch ID for fast user switching

That’s it. Now, Restart your Mac and check the issue is fixed.

3. Remove Touch ID and Re-Add Touch ID

Delete saved fingerprints from MacBook pro and Reset all by adding new fingerprints. Get How to use fingerprints on Macbook pro. A word of advice, after removing the Touch ID from the MacBook Pro, give it a restart (click on Apple logo > Restart) and then re-add the Touch ID.

On macOS Monterey & Earlier: Add Touch ID on Mac

  1. Click on Apple Logo () From Top Mac Menu.
  2. Next, Open System Preferences from the menu.
  3. Now, Open Touch ID Options, touch-id-option-on-mac-system-preferences
  4. Hove over touch ID, until you see the Cross icon to Remove That. Click on the X icon to Delete Touch ID from MacBook Pro.delete-fingerprint-from-touch-id-on-macbook-imac
  5. Click on the Delete option.

That’s it. After

On macOS Monterey & Earlier: Add Touch ID on Mac

  1. Go to the Apple Logo from the top menu > System Settings.system-settings-on-macos-ventura-on-mac
  2. Next, select Touch ID & Password Option > Click on Plus to add a New Touch ID, Your Mac will ask to enter your Mac login password.add-touch-id-to-your-mac
  3. Place your finger on Touch ID Button available on Keyboard to Scan your Finger and set up.verify-and-scan-your-fingerprint-to-your-mac

Now, Reset up Touch ID on your MacBook Pro.

4. Use Clean & Dry Finger or Setup Shriveled Finger on Touch ID

Shriveled Hands might won't unlock mac using touch ID
Shriveled Hands may not unlock Mac using Touch ID

Apple recommends using Dry finger to use Touch ID on iPhone or Mac devices. Shriveled Hands won’t pass the Fingerprint on Touch ID. So make it dry first, or Clean up a finger that is easily visible on the finger scanner. Your finger is dirty with Sweat, Condensation, Dust, dirt & Oils; after use of Moisture, lotions, cuts, or dry skin can affect fingerprint recognition.

Also, You have to clean up Touch Button using Soft Dry Cloth with a Gentl press. Otherwise, Re-setup your Finger on Your Mac.

Note: Users Must have to enter the password after 5 wrong attempts, or Must be re-entered the password to continue using Touch ID.

5. Update MacBook Pro

If none of the above solutions work out to fix the MacBook Pro Touch ID, another worth trying shot is to update the macOS to the latest software version available to avoid different problems of the Mac.

MacOS Mojave or later:

  1. Click on the Apple logo.
  2. Select System Preferences.
  3. Then, go to Software Update.

Earlier MacOS: Open the Mac App Store and click on Update tab > select Update All.

Care Touch ID Safe

Dry finger and Macbook Touch ID face area, Note sure then clean up that sensitive area regularly.

Rest your finger correctly, from top to bottom finger point area. Keep your finger stay more Time.

6. Safe Mode

Auto fixes the MacOS software issue using Safe mode on Mac, So Put your Mac in safe mode. and check the issue if fixed on M1 or Intel Mac.

For M1 Mac:-

  1. Shutdown your Mac and Turn on after 20 seconds. Now, Press and Hold on Power button until your Mac show Startup volume and Options on screen.
  2. Next, Select Startup volume and Press Shift key and Click on Continue in Safe mode. Login your Mac in the next screen.
  3. That’s it.

For Intel Mac:-

  1. Shutdown your Mac and Turn on Mac after 10 seconds. Now, Press and Hold on Power button until you see the Login screen with Safe mode option label on screen.
  2. That’s it.

7. MacBook Pro Touch ID Hardware Performance

MacBook Pro Touch ID improved very well, do not meet to adjust finger area to capacitive area because the whole area is capacitive.

Full body protector or cover might overlap the touch ID area. Crop that area or Choose your MacBook Pro design compatible accessories

8. If Touch ID not working on App Store or Apple Pay

Quite an application on the system, Re-open and try again. Else Restart MacBook pro. Also, verify that Touch ID is enabled for App Store Purchase or Apple Pay.

  • On MacOS Monterey & Earlier:- Go to the Apple logo from top Mac menu > System Preferences > Touch ID > Select Option, Use Touch ID for “Apple Pay” and “iTunes Store, Apple Store & Apple Books” On MacOS Ventura:- Go to the Apple Logo > System Settings > Touch ID & Password > Select the Option to Enable Touch ID for, Enter your Mac Login password and That’s it.
enable-and-use-touch-id-for-authontication-on-mac
enable-and-use-touch-id-for-authontication-on-mac

9. Forgot Touch ID and Password or Touch ID not working after macOS update

Try Alternate Fingers your own, on time interval again and again.

Restore/ Install macOS Big Sur, Catalina new copy, after that not working, contact Apple Store.

Touch ID Behave Like Buggy

Many users experienced and Faced Time to go, Touch ID slowly in scan finger and Fail to scan in the first attempt. So my suggestion is that over one month reset Touch IDs from MacBook Pro.

In the last months, I experienced and found a tricky solution for my iPhone XR and iPhone 11 Pro Max.

Above are the most common problem, and Troubleshooting steps must follow to fix the Touch ID not working on MacBook Pro 16 inch or 13″.

10. Contact Apple

MacBook Pro may be water-damaged or hardware damaged; in that case, take the MacBook to the Apple Store. The experts will examine the root cause and fix the MacBook Touch ID. Plus, please go with the appointment; I prefer our article on how to make a reservation at Apple Genius Bar.

Touch ID Unresponsive on MacBook Pro M1

MacBook Pro M1 has a lot of flaws, and one of the most reported issues is Touch ID not working on the lock screen MacBook Pro. In this situation, you can try specific solutions that worked for others or visit the Apple Store to get it repaired. Before calling the Apple Genius Bar, I’d recommend the below-mentioned tips; this will save your time.

Step 1: Remove All Fingerprints from MacBook Pro

  1. Click on the Apple icon.
  2. Select System Preferences.
  3. Go to Touch ID.
  4. Now click on the Fingerprint that you want to delete, type the password > OK and Delete it.delete-fingerprint-from-touch-id-on-macbook-imac
  1. On MacOS Ventura, Go to the Apple Logo > System Settings.
  2. Touch ID & Password > See the All added Touch ID, Hover on Touch ID fingerprint, and Find the Cross button to delete Touch ID from your System.

Step 2: Shut Down the MacBook Pro. Click on the Apple icon and select Shutdown.

Step 3: Close the Lid and wait for 10 seconds.

Step 4: Open the Lid and Power On the MacBook Pro.

Step 5: Don’t log in, but Shut down the MacBook Pro and make sure not to use the Fingerprint.

Step 6: Again, wait for 30 seconds and don’t close the lid. Use the timer to track the duration.

Step 7: Now, touch and hold the Touch ID button, and there you should see Options. Press the Shift button and click on Hard Drive. 

Step 8: The MacBook Pro will start in Safe mode. Login to the MacBook Pro.

Complete guide: Enter your Mac in Safe Mode.

Your Password is required to Enable Touch ID MacBook Pro

One of the MacBook Pro users with the same problem has suggested disabling the need to require the administrator password, and to prevent your password is required to enable touch ID on MacBook Pro.

On MacOS Monterey:-

  1. Click on the Apple Logo icon from top Mac menu.
  2. Go to System Preferences.
  3. Select Security & Privacy.
  4. On the bottom-left side, click on the Lock icon and enter the administrator password to make further changes.
  5. Select Advanced option.
  6. Disable “Require an administrator password to access system-wide preferences”.require-an-administrator-password-to-access-system-wide-preferences
  7. Click Ok That’s it.

MacOS Ventura:-

  1. Go to the Apple Logo from the top Menu > System Settings.
  2. Security & privacy > Scroll to Last Option Advanced and Uncheck “Require an administrator password to access systemwide settings“.
  3. That’s it.

Touch ID not working on Lock Screen MacBook Pro

Often Touch ID issues occur because of software bugs, and if that’s the reason, then the above-listed workarounds would help you fix the Touch ID not working on the lock screen on MacBook Pro M1 or any other.

Apple Support

Get the Hardware repair assistant and Service free for Mac under warranty.

Buy Lock or Accessories.

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