What to do MS Office App Crashing on iPad and iPhone? Here’s Fix

Last Updated on Sep 18, 2021

MS Office Apps (Microsoft Teams, Word, Excel, PowerPoint, Outlook, OneDrive, OneNote) keeps crashing on iPad and iPhone: Here’s Fix.

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Microsoft 365 offers amazing productivity apps, including Onenote, office, Powerpoint, etc. iOS/iPadOS users can install to use as a daily app instead of Apple’s stock app such as notes, pages, numbers, etc.

The main reason is that not all features are covered in Apple’s native app. hence users of school, college students, business users almost are using the Microsoft Office App on its iPhone and ipad.

Now Today, I will give you some suggestions on what to do if ever Office App crashing immediately on your Apple device?

The prominent factor behind App crashing

  • App not updated
  • App not supported
  • Device Storage Full
  • App Service down – due to maintenance time frame

As primary troubleshooting to Fix App Crashing when opening


Tip 1- Force Close And re-open your App

if not work, try to force close all running apps in App-switcher, then try to use the MS Office app only.
in the case again the same issue happens, go to the next clue step-by-step

Tip 2- Force Restart your Device

it Simple easy to restart your Device; if you don’t know how to do it, please comment below.

Hint: – Free up Storage to run an app on your device properly.
Check device storage – Head to Settings App > Tap General > Tap iPad or iPhone Storage > on the screen you can see available storage space. if have is not ample space, please delete some unwanted data or transfer it to another device use Airdrop (from Apple to Apple device) or use Flash drive to transfer data and media to Apple to the non-Apple device, for example – transfer data from iPhone to PC or Android Phone.

Tip 3- You should uninstall and re-install App

Press and hold on to the app icon till the App starts to ziggle and choose to Remove App – Delete App and finally tap Delete.

Now re-install the App from the App Store. Find an App using the top search bar and re-install it by tapping on the down-arrow in cloud icon.

Tip 4 – Check for Software updates on the Device

if any new version appears, then download and install.

head to Settings App > General > Click on Software Update – if any update is showing, please upgrade the firmware using on-screen instructions. [Alternate you can use Finder on Mac and iTunes on Windows PC to update your iDevice software version]

In Some cases, users have installed the Beta version, which is generally try to use early (upcoming software update). Unfortunately, beta iOS or iPadOS and Office App stable app won’t run smoothly cause most of the app developers don’t give support for beta operating system users.

In this case, you must downgrade your Apple device OS from beta to stable firmware.

Tip – 5. Contact App Developers

You should contact the Microsoft office App developer to get further assistance. Here’s the complete guide on how to contact the App developer.

You guys, I hope you found these ideas helpful.

jaysukh patel

Jaysukh Patel is the founder of howtoisolve. Also self Professional Developer, Techno lover mainly for iPhone, iPad, iPod Touch and iOS, Jaysukh is one of responsible person in his family. Contact On: [email protected] [OR] [email protected]

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