iPhone FaceTime Camera Not Working After iOS 17.1.1 Update

🗓️ November 27, 2023 By ✍️ Jaysukh patel

Apple iPhone 14 is a super smartphone and major in demand. it is able to catch up with cool photography as well as has a true depth camera for FaceTime video call with iPhone 14 to other iPhone or Apple device friends and family guys. everything okay with iPhone but whenever tiring to do facetime with a USA friend from Canada then iPhone 14 stuck on FaceTime and sometimes Facetime Won’t end, says one of our readers. So we suggest here the list of the solutions as strong troubleshooting free of cost. As we mention below,

FaceTime app is not working as before, because major changes were made in iOS which are very useful but causing trouble. However, after Apple realized that iPhone FaceTime Camera Not working, iPhone 14 FaceTime showing an activation error, FaceTime Calls frequently disconnects in iPhone, Apple released bug fixes in future updates. But still, if you are facing the same issues with FaceTime in iPhone, then read on the entire post.

This article contains every answer to FaceTime problems. Also if we are missing some point, then feel free to ask us in the comment section.

Table of Contents

Quick Tips
FaceTime Calls Fail, Keeps Disconnecting, or Immediately starts reconnecting?
Can’t Find FaceTime Camera Flip button on iPhone?
Camera Effects not working on FaceTime iPhone?
Can’t Find FaceTime Camera Flip button on iPhone?
Group FaceTime Not Working on iPhone?
FaceTime Waiting for Activation
FaceTime Stuck on Connecting

Quick Tips

Disable FaceTime and then Enable it after a minute, Go to Settings>FaceTime.
Sign out of Apple ID and then again Sign In with the same or different Apple ID.
Hard Reboot iPhone.

Step #1: Press and release the Volume Up button.

Step #2: Press and release the Volume Down button.

Step #3: Hold down the Side button until the Apple Logo appears on the screen.

Check for Updates, as Group FaceTime is not available for iOS, and later Apple Updated Group FaceTime with iOS due to privacy concerns.

Keep note that Group FaceTime will not work if your or another person is having iOS. Update your device, Visit the Settings app>General>Software Update.
Also, macOS Mojave is required, earlier macOS is not compatible with FaceTime.

Try Reset Network Settings, open the Settings app>General>Reset>Reset Network Settings.
Check your internet connection, make sure Wi-Fi or Cellular data is connected. Besides, try not to use Animoji/Memoji to reduce load.

Table of Contents

FaceTime Calls Fail, Keeps Disconnecting, or Immediately starts reconnecting?

Is FaceTime Camera not working while calls? Or FaceTime calls keep disconnecting and reconnecting? Doesn’t matter, if you consider the below points carefully, you can easily get rid of all the problems related to FaceTime.

Solution 1: Update iPhone and macOS

As I said earlier if you haven’t updated iPhone to iOS and Macbook to macOS FaceTime will not work correctly and you may end up with FaceTime Camera not working on iPhone. Try to update devices before using FaceTime.

For iPhone,

Step #1: Go to the “Settings” app and tap “General”.

Step #2: Select “Software Update”.

For macOS,

macOS Ventura and later

Step #1: Click on the “Apple” icon and choose “System Settings”.
Step #2: Click on General and Locate and open “Software Update”.
Step #3: If any pending update is available then you have to click on “Update Now” button.

Solution 2: Check the Server Status

It might be possible that FaceTime is under maintenance and so the iPhone FaceTime Camera not working properly. Here’s how to check the System Status. If you find Green Signal next to FaceTime, then FaceTime is working genuinely, the real problem is with your iPhone.

Solution 3: Reinstall FaceTime

Looks like FaceTime has wasted much of your time and still FaceTime Camera not working on iPhone. Another trick is you should delete the FaceTime and then reinstall it. This will remove all the buggy files and apps related to FaceTime.

Don’t know how to delete FaceTime? Press and hold the FaceTime icon on the Home Screen. Tap (x), when it appears and confirm deleting FaceTime.

To reinstall FaceTime, use the App Store and download it.

Solution 4: Disable Screen Timing & Restrictions

If FaceTime is not working at all, then you must have enabled the screen timing or set the restrictions for FaceTime. Make sure to remove restrictions otherwise it won’t work. Check it now.

Step #1: Launch the “Settings” app.
Step #2: Scroll down and tap “Screen Time”.
Step #3: Select “Content & Privacy Restrictions”.
Step #4: Enter Passcode.
Step #5: Tap “Allowed Apps”.
Step #6: Make sure FaceTime is toggled on.

Solution 5: Check Date & Time

Apps like FaceTime needs the correct Date & Time on the iPhone. Verify Date and Time on your iPhone and I would suggest you select the Set Automatically option.

Step #1: Navigate to the “Settings” app.
Step #2: Select “General”.
Step #3: Find and open “Date & Time”.
Step #4: Toggle on “Set Automatically”.

Can’t Find FaceTime Camera Flip button on iPhone?

You are not the only one with the missing Flip button on FaceTime. Without the Flip button, it is impossible to switch between the front and rear camera. The latest iOS update for FaceTime, eliminated the Flip button from the main screen. But then Apple realizes the problem with the users and with the new update of iOS the flip button is back on the main screen. So if you haven’t update iPhone, then please update to see changes.

How to Flip Camera on iOS

Step #1: Launch “FaceTime” and call someone.
Step #2: There you have to tap on the “Menu Button” (Three horizontal dots).
Step #3: From the options, select “Flip”.

Camera Effects not working on FaceTime iPhone?

Camera effects need advanced technology and hardware, which is not in earlier models on the iPhone. Since iPhone supports camera effects on FaceTime but they are not working on your device.

Group FaceTime Not Working on iPhone?

Group FaceTime was one of the remarkable features, but since it was introduced for the first time, it wasn’t working well. FaceTime allows you to connect 32 people at a time. In case Group FaceTime not working on iPhone, then make sure your iPhone is updated to the latest version.

All the newly added features of iOS won’t work well until you update your device. Because FaceTime was facing privacy issues and that why Apple has discontinued some functions and later with iOS they are all fixed.

Still, if you can’t make Group FaceTime on iPhone then check out the below tips,

Group FaceTime only supports Apple Devices.
Your iDevice, as well as the other person’s device, should be updated to iOS.
Try not to use more Camera Effects, Animoji, Emoji, Stickers, and other effects.

FaceTime Waiting for Activation

FaceTime is not iOS specific problem, users are facing an activation problem since FaceTime was introduced to iPhone. Try these troubleshooting tricks and fix FaceTime waiting for Activation.

Solution 1: Toggle FaceTime & iMessage OFF/ON

This is the basic tip used and much helpful when FaceTime and iMessage don’t work well as per requirements.

Step #1: Open the “Settings” app on your iPhone.
Step #2: Scroll down and tap “FaceTime”.
Step #3: Toggle Off the FaceTime.
Step #4: Force closes the Settings app and then follow the same above steps to Enable FaceTime.
Similarly, for iMessage follow the steps,
Step #1: Again open the “Settings” app.
Step #2: Tap “iMessage”.
Step #3: Disable the iMessage.
Step #4: Go back to the home screen and then again visit the Settings app to turn on iMessage.

It might be possible that your Apple ID is facing some serious issues and so FaceTime is badly affected and so, FaceTime is showing activation error. Try using another Apple ID or Sign Out/Sign In with the same Apple ID.

Step #1: Navigate to the “Settings” app.
Step #2: Tap “FaceTime”.
Step #3: Choose the Apple ID of which you want to Sign Out.
Step #4: Now, tap “Sign Out”.
Step #5: To Sign In, you can try an alternate Apple ID or the same Apple ID.

Solution 3: Make Sure your Apple ID is updated with your Current Phone Number

FaceTime uses our personal information to deliver better performance. Make sure your Apple ID contains your current phone number and other information which are necessary.

Step #1: Toggle off FaceTime and iMessage by following Solution 1.
Step #2: Visit the “Settings” app.
Step #3: Tap “Apple ID Profile”.
Step #4: There, select Name, Email, and Phone Number.
Step #5: Tap “Reachable At”.
Step #6: Now, enter all the personal information on your Apple ID.
Step #7: Now, turn on FaceTime and iMessage.

Solution 4: Reset Network Settings

Try this ultimate solution to fix FaceTime showing activation error in iPhone 12. Though Wi-Fi passwords, APNs, VPNs, etc settings will be restored to default.

Step #1: Open the “Settings” app.
Step #2: Tap “General”.
Step #3: Select “Reset”.
Step #4: Lastly, choose “Reset Network Settings”.
Step #5: Enter the password for security.
Step #6: Wait until the Reset Network Settings are done.

FaceTime Stuck on Connecting

FaceTime stuck on connecting occurs due to system errors and glitches. But if you follow the below solutions the problem can be resolved permanently.

Solution 1: Check your connection

If you are using Wi-Fi, then make sure it is working properly, or else try connecting to another Wi-Fi. Whereas, if you are on Cellular Data, then toggle Off/On Data connection, and if possible then move yourself to another area where the connection is good.

Solution 2: Enable/Disable Airplane Mode

When you enable Airplane mode, it disconnects your iPhone from all the wireless connections.

Step #1: Open the “Settings” app.
Step #2: Tap “Airplane” Mode.
Step #3: Enable Airplane Mode and then after few seconds disable it.

Solution 3: Update iPhone

If you haven’t updated iPhone yet, then it’s time to get it done. The problems that appear on the current version may have vanished in the latest version.

Step #1: Go to the “Settings” app.
Step #2: Tap “General”.
Step #3: Select “Software Update”.

Solution 4: Re-activate FaceTime

FaceTime stuck on connecting in iPhone 12 can be caused due to an authentication error. So try to re-activate FaceTime.

Step #1: Launch the “Settings” app.
Step #2: Tap “FaceTime”.
Step #3: Sign Out of your Apple ID in FaceTime.
Step #4: Sign back in with your Apple ID and try to activate.

Solution 5: Reset All Settings

When you Reset All Settings all the customized settings of the iPhone will get restored to default settings. Let’s do this too.

Step #1: Navigate to the “Settings” app.
Step #2: Select “General”.
Step #3: Swipe down and tap “Reset”.
Step #4: Lastly, choose “Reset All Settings”.

iPhone FaceTime Camera Not Working After iOS 17.1.1 Update