How to Fix Epson Printer Offline Error on Mac and iPhone?

Is your Mac showing an Epson Printer Offline error? Are you unable to print on a Mac using an Epson printer? No worries, this article will show you quick fixes to get rid of Epson printer offline errors in a snap. Recently, I’ve encountered an offline printer error on my Mac and iPhone; although the printer being connected to the Internet and paired to the Mac, it is showing offline and not following the print command; there could be a software bug.

Over and above, have you tried the same printer with another Mac or Windows PC? Did it work? Well, if you haven’t tried that, do it first before troubleshooting the printer. If the printer is working perfectly with other devices, then troubleshoot the Mac.

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Fix Epson Printer Offline on Mac, iPhone

Make Sure the Printer is Turned On

It’s obvious to use the printer with an iPhone or Mac; it needs to be turned on. Hopefully, you’ve already ensured and turned off and turned on the printer several times and then only landed on this page. Besides, also check the printer is not in sleep mode. Try to see if the LED lights are blinking or not since they are the indicators that let us know whether the printer is Off or On.

Restart Printer

Alternatively, you can remove the power adapter and plug it back in after 2-3 minutes; this will completely reboot the Epson Printer correctly. Additionally, make sure the power button is not stuck and not letting the printer boot up. To rule out this, press the Power button several times, and wait for the printer to start.

Reset Printing System

If the printer is showing in Printers and Scanners but in offline mode, then you could try resetting the printing system on Mac. Like resetting all settings on iOS, you can reset the settings preferences, and saved data associated with that printer will be removed in one click. Let’s give it a try to fix the Epson printer offline on Mac by resetting the printing system.

1. Click on the Apple Logo on your computer device.
2. Choose System Settings…

3. Go to the Printers and Scanners option.
4. Right-click on the selected Printers.

5. Select the Reset Printing System… option.

6. Choose Reset.

Right-click on the Epson printer that is offline and select Reset printing system…Once it is done, restart the Mac and see if the Epson printer is back online or still the issue persists.

Remove Other Printers

Have you paired multiple printers to the Mac or iPhone? You can check from the System Preferences > Printers and Scanners; all the paired and connected printers will appear there. Multiple printers might conflict with the connectivity, and hence, you won’t be able to use the Epson Printer with a Mac or iPhone. The best way is to remove all the unnecessary printers and scanners from the iPhone and Mac and only keep the Epson Printer that you need.

1. Click on the Apple Logo on your computer.
2. Go to System Settings…

3. Click on Printers and Scanners.
4. Right-click on the selected Printers.

5. From the prompted menu, select Remove Printer….

6. Choose Remove Printer.

Remove and Add the Epson Printer

Still, is the Epson printer showing offline? If so, remove it from the Mac completely and re-add it. It takes a few minutes to remove and re-add the printer.

1. Click on the Apple icon.
2. Select System Settings…
3. Go to Printers and Scanners.
4. From the left sidebar, click on the Epson printer and then click on the minus (-) button.
5. To re-add the printer, follow the same steps, click on the plus (+) button, and add the printer.

3. Click on Printers and Scanners.
4. Right-click on the selected Printers.

5. From the prompted menu, select Remove Printer….

6. Choose Remove Printer.

7. Click on Add Printer, Scanner, or Fax… from the right side.

8. Click the Default tab, select printer name, and click Add.

9. Select the Continue.

10. It Takes a few minutes to re-add the printer.

11. Finally, add to the printer on a Mac.

Make Sure Latest Epson Printer Driver is Updated

The printer drive must be updated with the MacOS Version installed on your Mac. Most users have an issue after Updating to the Latest MacOS Yearly update. Follow the below steps to fix the issue with the outdated Printer driver on your Mac.

1. Click on the Apple Logo from the top menu > System Preferences.
2. Next, Click on Printer & Scanner > And Click on the “+” sign to add a new printer.
3. Select Add Printer or Scanner > Select Epson Printer and Use Printer Driver from the drop-down menu. Then, select the Printer’s name.
4. Click on “Add” > To install a Printer driver on a Mac.
5. Now, the Printer is added to the system Preference. Start using the Printing and Scanning document using the Print & Scan option.
6. That’s it. Learn more about it on the Epson website.

Fix Epson Printer Showing Offline on iPhone

Unlike the Mac, the iPhone doesn’t have an option to add the printer directly. But Epson’s Official App’ Epson iPrint’ makes it easy to connect and print from the iPhone anytime. There are some suggestions you should try to fix the Epson printer offline on iPhone.

1. First of all, connect the iPhone and Epson printer to the same Wi-Fi network.
2. Launch the Epson iPrint App.
3. Tap on Printer is not selected. Tap here to select a printer.
4. Select the Local tab, and check if the Epson printer is there or not. Else tap Manual IP to add printer.
5. Tap Add.
6. Enter the IP Address of the Epson Printer.
7. Tap Done.

Also, Read about most AirPrint Error: No AirPrint Printer Found on Mac

Contact Epson Support

If you failed to connect and print the Epson Printer to Mac and iPhone, then the last option is to contact Epson Support and ask them to troubleshoot the hardware. Select your printer model from the support page and get it resolved with the help of the Epson Support team.