Top 6 Fix iTunes Is Not Recognizing Your iPhone in 2023

🗓️ November 12, 2023 By ✍️ Jaysukh patel

iPad, and iPhone can’t show or Won’t connect to iTunes on Lightning Cable or Wi-Fi, giving an error in Windows, Mac systems. There are many types of mistakes and System troubleshooting an error when you want to connect your iPhone, iPad, and iPod touch on the latest iOS updates. Through this article, you can solve your fault from the below different cases might be you are facing one of them.

Check & Jump into 5th Solution for Windows users, Troubleshoot all the problems related to your iPhone not Recognizing or Won’t connecting to iTunes via cable or WiFi.

Periodically we need to use iTunes on Mac or PC for different types of use like backup iPhone, Restore iPhone or Transfer Picture, Video, Audio files between them (iPhone/ iPad and Mac/PC).

Alternatively, we can connect the iOS device to iTunes via Lightning cable or WiFi. But We cannot bypass this process for doing Backup, Restore operation.

Alternate ways of solve iPhone can’t show or Won’t connect to iTunes using Cable or WiFi

1 Connect iPhone to iTunes fix all problems

1st: Showing iPhone in iTunes but can’t sync data from your iPhone

Your phone connected with your iTunes, iTunes showing your mobile on your PC. But you can’t access it to update data, Export or import contacts, messages, and other data.

  • Launch the Settings app on your iPhone > Scroll and tap on Screen Time > Content & Privacy Restrictions > Disable the toggle “Content & Privacy Restrictions‘. That’s it.
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Get Here how to turn on or turn off Restrictions on iOS device

Essential: The iPhone screen must unlock and be enabled for the trusted device. “Trust This Computer” Tap on Trust on Popup option connecting via USB or Lightning cable.

2nd: Your iOS devices (iPhone, iPad and iPod touch) can’t show in iTunes

iTunes Temp file can update when your iPhone and iPad are connecting with iTunes on your computer. To delete this file under this folder: /var/mobile/Media/iTunes_Control and then restart iTunes manually.

3rd: On your Computer, you can’t be able to connect iPhone,

Remove all Apple products installed already on your Mac or Windows System. Like iTunes, Safari, Apple Software Update, and Bonjour.

After uninstalling all app software from the Computer, reinstall iTunes on your computer.

4th: WiFi sync grayed out or not Working on iPhone, iPad

For security reasons, you need to set the trusted device first by connecting your device to iTunes via lightning cable only.

Under the Device summary, Find the Checkbox “Sync with this iPhone over Wi-Fi” once you enable it, Save the Settings Press “Done.” You don’t need to use Cable after that.

1 Sync iPhone over WiFi

Next Time, Whenever Start Sync iPhone to iTunes

Go to the iPhone/ iPad Settings > General > iTunes Wi-Fi Sync > Sync Now.

Prerequisite: Must be a turn on or Open iTunes on Mac or Windows Screen.

Or Both device connected to the same Wi-Fi network.

4.1: Sync over Wi-Fi Not Working

  • Both Device connected with Wi-Fi (Ethernet connection not accepted)
  • Restart both Mac and iOS
  • Change Firewall Settings, TCP ports 123 and 3689, UDP Ports 123 and 5353.
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5th: iTunes can’t connect or detect iDevice on windows 7 or Windows 8, Windows 10 OS

Solution 1: iPhone can’t showing or connect in iTunes

Use Command prompt on windows to open device manager and find Portable Device. After that Update Driver for that online. this is #1 fix. and for Other issues watch below video that really help you!

Open Command Prompt (Windows + R). And type CMD to open it.

Type, devmgmt.msc and hit enter to open device manager.

Another Ways to Update Apple Device Driver is,

Find USBAAPL.SYS file inside C drive so open C: Windows and find USBAAPL.SYS from the search options panel at the top of the screen.

Open device manager, Find Apple iPhone under the Portable Devices option. On Apple iPhone option, by right-clicking on it, Select option Update Driver option.

Solution 2: iPhone to iTunes connection error

Open Control Panel, Uninstall entirely from your computer, Check any files and data saved in C drive from the below paths.

  • C : Program Files > Common Files > Apple
  • C : computer name > User > App Data Local > Apple
  • C : computer name > User > App Data Local Low > Apple

If any folders are exists under the above paths folder, then delete all files and folders.

Restart your system and install iTunes again and check now your iPhone connecting to iTunes. Getting error or iPhone can’t showing or join in iTunes you can use below alternate methods also.

Useful: How to take backup of Data from the iOS device on iTunes & iCloud.

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Here are some common mistake done by most of the users, So recheck it and validate you are on right path to solve not an error but iPhone can’t showing or connect in iTunes.

  1. iPhone USB driver installed and Up-to-date. Check the Apple Mobile Device USB Driver on Windows. On Mac: Press “Option key” and “Click on Apple logo” > “System Information…” > “Find USB” > iPhone Showing in the list that means all are set and updated.
  2. Check USB port, or use an alternate USB port in your system.
  3. Check all the connection media on both sides.
  4. Boot both device Windows or Mac machine or your iPhone, iPad or iPod touch
  5. You have a latest updated version of iTunes ( Open iTunes, Go to top menu iTunes > Check for Updates…)

Your problem can’t categorize from the above cases, Most of the friends and readers always asking a question on how to solve these problems on iPhone to iTunes connection and access it.

In case of still, you can’t find your solution on the iPhone can’t showing or connect in iTunes.

Please comment in below comment box. We will help you ASAP.

Jaysukh Patel
Jaysukh Patel

Jaysukh Patel is the founder of howtoisolve. Also self Professional Developer, Techno lover mainly for iPhone, iPad, iPod Touch and iOS, Jaysukh is one of responsible person in his family. Contact On: [OR]

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