How to Sync Outlook Notes on Mac (Sequoia/Sonoma)

Key Takeaway: To sync Outlook notes on a Mac, ensure your system is updated, follow specific steps in System Preferences to add Microsoft Exchange account, and troubleshoot issues by checking internet connection, permissions, account details, closing and reopening Notes, deselecting Work Offline option in Outlook, restarting the Mac, updating Outlook and macOS, or even reconnecting the account, with the last resort being to contact Outlook Support or Apple Support for assistance.



Many Mac users prefer using Outlook notes to save quick ideas and notes in a Microsoft account. Thus, they prefer syncing on Outlook notes in order to prevent them from missing their important schedule. Unfortunately, not all users are familiar with the procedure for this. If that’s the same with you, here is how to sync Outlook notes on Mac.   

Sync Microsoft Outlook Notes on Mac in 2 Steps

Here is a procedure to sync Outlook notes on Mac. But before moving forward, ensure that your Mac is updated to the latest macOS. For that, you read our article on how to update Mac to the latest macOS. 

Steps to sync Outlook notes on Mac  

Step 1: Go to the Apple Menu located at the top left corner of Mac. Select System Settings… from the menu.

Click apple logo select system settings on mac

Step 3: In the left pane, select Internet Accounts. Select Add Account… Buttons on the right side (You may need to scroll down to see Option).

Select internet accounts click add account... on mac

Step 5: Click on Microsoft Exchange from the list.

Choose the Microsoft Exchange on mac

Step 6: Log in with your Microsoft Account (Enter Email Address) > Sign In.

Enter your email address click sign in on mac

To Sign in to your Exchange account using Microsoft? Your email address will be sent to Microsoft to discover your Exchange account information. Select Configure Manually or Sign In. We recommend to use ”Sign In” Option (authentication windows from Microsoft). In alternate options, Configure manually – Apple Will request to Microsoft server.

Enter your email address click sign in on mac

Step 7: Next, Enter your Microsoft Account password and Sign in.

Enter password choose sign in for mac

Step 8: Select the apps you want to use with this account: Mail, Contacts, Calendars, Reminders, and Notes. You must select Notes to Sync with your Apple Notes App on Mac.

Step 9: Now, Open the Notes app on Mac > Select Exchange from the left sidebar. And see all your Microsoft Notes in the Notes App on Mac.

Select below exchange notes on mac

Whenever you can’t sync or stop syncing Notes, follow the solutions below. To diagnose the issue and re-configure the Exchange notes syncing process.

Fix Outlook Notes not syncing on Mac

Here are troubleshooting tips to fix Outlook notes not syncing on Mac.   

Solution #1. Ensure the Internet is working & Microsoft System Status

Usually, the internet connection on your can cause Outlook notes not to sync on Mac. Yes, Outlook will not sync to a different server if you are connected to a poor internet connection. Thus, the first troubleshooting tip is to check whether your Mac is connected to a good and stable internet connection. Here’s how to speed up slow Wi-Fi on Mac. In case you have robust internet connectivity, then you move to the following solution. 

Verify all Microsoft service running up: Check here

Solution #2. Check Outlook Contact Permission

There are chances where you haven’t given the required permission to the app to sync with Mac. So, your Mac won’t be able to sync with Outlook notes if you have disallowed it intentionally in your Mac settings.

Step 1: Go to the Apple Menu at the left top corner of the Mac screen. Choose System Settings… from the menu.

Click apple logo select system settings on mac

Step 2: Select Internet Account from the left pane.  Click on your Microsoft Exchange account on the right side.

Scroll the internet accounts click on exchange for mac

Step 3: Finally, check if the toggle next to the Notes is turned on.  If it’s turned on, then Disable and Enable.

Turn off notes for mac

Wait for a few seconds or minutes to Download notes from your Microsoft account to Mac.

Turn on notes for mac

Solution #3. Ensure that you signed the correct Microsoft Exchange account

Another reason that usually prevents Outlook notes from syncing with Mac is that you have registered the wrong exchange account. To cross-verify it, follow the steps below.

Step 1: Go to the Apple Logo located at the top left corner of Mac. Select System Settings… from the menu.

Click apple logo select system settings on mac

Step 2: Click on Internet Account. Choose your Microsoft Exchange Account from the right side and cross-verify that you have signed up with the correct ID.   

Scroll the internet accounts click on exchange for mac

3. Select the Mark right side corner Details… in exchange.

Select details... for mac

4. Check the exchange details on Mac.

Check for the correct ID for mac

Solution #4. Close and reopen Notes

Although this solution seems unrelated to the issue, it can work sometimes. Besides fixing the Outlook app freezing on Mac, force closing and reopening the Outlook app can resolve the syncing issue.

1. Click the Apple Logo Menu and select Force Quit… on Mac.

Click apple logo select force quit notes on mac

2. Select the Notes, then click Force Quit.

Choose notes select force quit on mac

3. Choose the Force Quit on your Mac.

Select force quit in notes on mac

Solution #6. Deselect Work Offline option in Outlook

Another common reason for Outlook notes not working on Mac is that you might have configured Outlook to work offline. This feature will not allow your email, notes, etc, to sync with the Apple Server. To fix it, follow the steps below.

1. Press Command + Space to access Spotlight Search. Enter Outlook and click on it to open.

Command + space Microsoft Outlook on mac

2. Click on the Outlook from the Mac menu bar. From the drop-down, uncheck Work Offline. That’s it.

Click on Microsoft Outlook select work offline on mac

Solution #7. Restart your Mac

Heavy cache and low RAM might also prevent Outlook notes from syncing and exchanging data on Mac. Thankfully, restarting your Mac may work wonders.

  1. Click the Apple Logo and select Restart… on Mac.
Click apple logo select restart... on mac

2. Confirm the Restart.

Click apple logo select restart... on mac

Solution #8. Update Outlook and Microsoft Exchange 

Syncing of Outlook notes may fail due to two reasons: your Outlook is completely obsolete, or the macOS is outdated. It may also be due to both.  

Updating to the latest version can resolve the bug or incompatibility problem. First and foremost, check if the Outlook App on your Mac is updated. To do so, follow the steps below.

Step 1: Press Command + Space to access Spotlight Search. Enter the App Store and click on it to open.

Command space app store on mac

Step 2: Click on Updates from the left pane. Select Update next to the Outlook App.

Select updates click update all on mac

Or

To Update from the App: Open Outlook on Mac, From the top menu, Help > Check for Updates.

Update macOS

1. Go to the Apple Menu at the top left corner of the Mac screen. Select System Settings… from the menu.

Click apple logo select system settings on mac

2. Choose General from the left pane. On the right side, click on Software Update.

Select general tab choose software updates on mac

3. Now, let your Mac check for updates. If available, click on Install Now. 

Checking for updates software on mac

Solution #9. Re-sync Outlook Notes and Mac

Even if you have synced both Outlook Notes and Mac, the Outlook Notes might be out of sync due to a corrupted internet connection or due to some unknown reasons. In this scenario, we suggest re-syncing your Outlook account on Mac to solve the issue. 

1.  Click on the Apple Logo located at the left top corner of Mac.
2. Choose System Settings… from the menu.

Click apple logo select system settings on mac

Step 3: Select Internet Account from the left pane. Select the Exchange right side.

Click apple logo select system settings on mac

Step 4: Select your Microsoft Exchange on the right side. Choose the Delete Account… button to remove your account.

Select delete account on mac

Step 5: Now, navigate back to the Internet Account Screen.

Choose ok button on mac

Step 6: Choose Add Account… Button.

Select Internet Accounts click add account... on mac

Step 7: Select Microsoft Exchange and follow the on-screen instructions to register your Account. 

Choose the Microsoft Exchange on mac

Solution #10. Contact Outlook Support

At this point, the only solution left around is to Contact Outlook Support, as they will let you find the reason behind the issue and accordingly offer you a solution. Similarly, you can also contact Apple Support if the problem lies within the Mac. For that, you can read our article on how to Contact the Apple Support Team. 

Final Verdict!

That’s It! This is how you can sync Outlook Notes with Mac. Further, if you have any issues in syncing, then we have mentioned troubleshooting tips as well.

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Karly Wood

Karly Wood is a journalist based in Ohio who specializes in covering Apple and technology trends. With a varied experience in reporting on public safety, government, and education, her insights bridge multiple disciplines, providing readers with a well-rounded perspective on today's technological advancements. If you need to contact me, you can reach me at [email protected] or through (Facebook)

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