Fix iPhone 12/13 Screen Not Responding/Unresponsive after iOS 15.1.2 Update

Last Updated on Jan 19, 2022

Apple brand new iPhone won’t respond to touch? Now All Apple iPhone series comes up with a Face ID and notch display. Sometimes users encounter the Apple iPhone 12, 13 screen is unresponsive or the iPhone 12, 13 screen won’t work or the iPhone 12, 13 display sensitivity is slow to respond. So here I’ll give you a troubleshooting guide to resolve all issues related to the display of the iPhone 12. I think you’re not the only one who has screen issues on the Apple Phone. Lots of them had resolved by attempting to give instructions even including myself.

we are happy to help you, submit this Form, if your solution is not covered in this article.

In more, whenever you toggle on Low Power Mode [LPM]- Yellow Battery icon on your iPhone at that time the display needs too long to respond. That’s why it can also be the bad behave of the iPhone touch screen to become unresponsive randomly. Don’t worry, I’m sure that my given tutorial will help you to repair the screen not working on iPhone.

Follow this guide on your iPhone queries like:

The touchscreen doesn’t work when charging

  • Ghost touch while charging iPhone or iPhone screen Glitching out
  • iPhone 13 screen unresponsive after Update
  • iPhone 13 screen unresponsive when charging
  • iPhone 12 screen unresponsive when charging
  • Apple 12 Touchscreen messed up when charging
  • iPhone 12 touch screen not working properly after the update or even after restart or hard reset
  • iPhone 12 touchscreen unresponsive issues after water damage or cant unlock solution

worked on your iPhone 13/12 screen unresponsive to touch and Hanging, Freezing on the lock or unlock the Screen


Solution #1: Force Restart Your iPhone

Hard Reboot or Force Restart iPhone XS Max
Hard Reboot your iPhone

Some internal software glitches with Installed apps may be causing the issue of your iPhone screen freezing, Hanging, and Not Responding. Try after Hard Reboot your iPhone,

  • Step #1: Press and Quickly Release the Volume Up button.
  • Step #2: Press and Quickly Release the Volume Down button.
  • Step #3: Now Only Press and Hold the Side button until you see the Apple Logo on the Black screen. Then Release the button.

Screen Protector if too old and outdated, Sometimes chemical raises the issues between your finger and screen.

Solution 1.1: Turn on WiFi or Cellular Data, an app is online

Some apps are using Internet data like Banking, Stock, and more…when we launch on-screen [Result is App crashing or Freeze the Apple iPhone screen]. Apple won’t say anything in the alert. But it’s my personal experience. let’s try you, also discuss more in a comment. and follow the next solutions.

To Reset All Settings on iOS 15 and later follow the bottom steps;

Go to Settings App > Tap General > Scroll the screen Tap Transfer or Reset iPhone (this is rename in iOS 15/ iOS 14 has one reset name), now choose Reset and click on Reset All Settings, again click on popup reset All settings to confirmation. that’s it.

Reset All the Settings in iOS 15 or later –

  1. Open the Settings app on iPhone > Tap on General Option.
  2. Next, Scroll to Transfer or Reset iPhone Option > Reset.
  3. Here’s Reset All Settings > Enter your iPhone Lock screen passcode, Again Tap on “Reset All Settings” on Verify Popoup.
  4. That’s it. Check the issue is fixed after reboot your iPhone.

Reset All the Settings on iOS 14 and Earlier –

  1. Settings app
  2. Tap General
  3. Scroll till the end to Reset
  4. Reset All Settings.

Solution #2: Also Check Software Update

A new optimized iOS version will feel really glad to us because we recommend update iOS before any fixes apply. And we got success in most of the cases. Some users not updating their own iOS because for forgot apple id login or lot’s more difficulties.

Don’t afford to update iOS, Follow the steps below.

  • 1: Go to “Settings”.
  • 2: Tap “General” and
  • Select “Software Update”. The latest available firmware is iOS 14.6.

Sometimes iPhone screen is completely unresponsive or screens not support to touch for the above option, iTunes is an amazing software by Apple that will help in an update without data loss.

Check For Update iPhone Using Finder on MacOS Catalina
Check For Update iPhone Using Finder on MacOS Catalina
  • Step #1: First Keep unlocked your iPhone, Connect the iPhone to Mac or PC. Allow, Trust this computer.
  • Step #2: For Mac user, Open Finder > Select your iPhone from Left side of window. For iTunes user on PC, Launch “iTunes”.
  • Step #3: Select your iPhone icon.
  • Step #4: Now, click on the “Summary” section appear in a sidebar. and Find out the button for “Update”. iTunes will download the latest firmware and install it automatically.

Solution #3: Enable/Disable Haptic Touch

Haptic Touch placed 3D Touch functionality on iPhone 12. let’s see how to change the intensity of 3D Touch.

  1. Go to the Settings app on your iPhone 12 to check out the haptic touch switch position.
  2. Next, Tap on General
  3. Tap Sound & haptic.

Change the Haptic Strength using a slider. And Test haptic feedback now in your control.


Solution #4: Remove the Screen Protector

Check out the screen card or screen protector condition, After a long time Screen cover pulls air inside the protector. Sometimes Bubble air at the End of the protector not visible, so it creates a problem like a touchscreen not responding or Some ports of the iPhone 12 screen not working.


Solution #5: Try to Install iOS on iPhone in Recovery Mode

Having is a serious issue with the iOS bug that created and arising unused app installed on your iOS device. sometimes, App is deleted but some functions and root folders creating a problem the flooding the process, Drain Battery, and Hitting up your iPhone 12.

Note Backup iPhone first in iTunes or iCloud,

At that time apple is suggest, restore your iPhone to factory settings using recovery mode. Simple restore might not work because Screen is not accessible.

1. On Mac, Open Finder on your Mac. On Windows, Open iTunes on your Mac or PC. Connect your iPhone 12 to Mac/PC. Wait until your iPhone appears on Finder’s Sidebar/iTunes. Keep your iPhone Screen unlocked.

2. Now, Hard Reboot your iPhone 12.

  1. Quickly Press and Release Volume up button.
  2. Now, Quickly Press and Release the volume down button.
  3. Next, only press and hold on the side button until you see the iTunes logo with a lightning cable on-screen at least 20+ more seconds.

Lastly, when iTunes shows you a message like “There is a problem with the iPhone that requires an update”, then click on “Restore”.

You can try,

Update: Install the latest iOS without erasing data.

Restore: Install new iOS after erasing data.

NOTE: In case your iPhone takes over 15 minutes then you have to follow the same steps because your iPhone is exited the recovery mode.

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jaysukh patel

Jaysukh Patel is the founder of howtoisolve. Also self Professional Developer, Techno lover mainly for iPhone, iPad, iPod Touch and iOS, Jaysukh is one of responsible person in his family. Contact On: jaysukh.pharma@gmail.com [OR] admin@howtoisolve.com

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