Touch ID or Face ID is Not Working for WhatsApp on iPhone, iPad

Last Updated on Jun 23, 2021

Lock WhatsApp on iPhone Without App is the most Awaiting feature. Now we can lock WhatsApp using Face ID or Touch on iPhone officially. In that, some users getting trouble and Failed to lock or unlock WhatsApp using Touch ID or Face ID because of setup is not completed or other software issues that ignoring most of the iOS users. Let’s know what are the correct ways to enable or set up Face ID on iPhone 12 Pro Max, 11Pro Max, iPhone X, iPhone XS Max, iPhone XS, iPhone XR, and Touch ID on iPhone 8, iPhone 8 Plus, iPhone 7, iPhone 7 Plus, iPhone 6S/6/5/5S.

Find the Common mistakes and Troubleshooting tips to fix your Face ID or Touch ID is not working for FaceBook Unlock.

Or some users didn’t get the option for Face ID and Touch ID on WhatsApp Settings.

WhatsApp Face ID issues
WhatsApp Face ID issues

Important Fixes for Lock or Unlock WhatsApp on iPhone Using Face ID and Touch ID

Solution 1: App is Not Updated

  • WhatsApp Added this Features in App Version update is (2.19.20), First Check your Whatsapp App is Update (Check to Install app Version on your iPhone).

Check-in Video Description to read a full article on it: How to know installed app version on iPhone?

If all are done! And Okay.

Solution 2: Enable Face ID or Touch ID in WhatsApp

Now Force close app, because the old app doesn’t make the changes because of Temporary app cache.

Open WhatsApp on your iPhone > Settings > Account > Privacy > Scroll to last > Touch ID or Face ID (Set Locking duration), I recommended to set immediately for most powerful security.

Test in the correct way

Force close WhatsApp or Lock your iPhone,

Now Open WhatsApp, WhatApp first authenticate Touch or Face ID to view settings and Chat.

That’s it.

Solution 3: Give Permission to use Face ID on WhatsApp

Face ID for WhatsApp must be enabled from iPhone Settings. (if you didn’t activate, WhatsApp will ask Passcode instead of Face ID or Touch ID).

iPhone X or later Model

Go to the Settings app > Face ID & Passcode > Other Apps > For WhatsApp Enable Toggle.

iPhone 8/8 Plus and Earlier model

Go to the Settings app > Touch ID & Passcode > Other Apps > For WhatsApp Enable Toggle.

Solution 4: Reset Face ID and Setup Again

Reset Face ID (Settings > Face ID & Passcode > Reset Face ID) and Setup Face ID (Settings > Face ID & Passcode > Setup Face ID) again and the Same Way Reset Touch ID and Setup Touch ID Again.

Solution 5: Hard Reboot your iPhone at last.

Quickly Press and Release Volume up button and down button one by one and only press and hold side button until you see the apple logo on the screen.

Above solutions for the problem of Touch ID or Face ID Not working on WhatsApp iPhone. Still, Want help share your problem in this video description.

Find the Complete Guide in this Video Tutorial,

Share your feedback, and which solution helped you in the comment box.

HowtoiSolve Staff

Jaysukh Patel is the founder of howtoisolve. Also self Professional Developer, Techno lover mainly for iPhone, iPad, iPod Touch and iOS, Jaysukh is one of responsible person in his family. Contact On: [OR]

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