Recently most macOS owners have seen “this iPhone is open in another window” on iTunes, Music, etc when connecting iPhone to Mac using a USB Cable. And in the worst scenario, even after closing all the applications and services in the background, the issue still persists.
There are various possibilities behind the issue; corrupted cable, applications, or else macOS. But, not to worry, you can fix it by following the troubleshooting mentioned below in the article.
Music & iTunes Says This iPhone is Open in Another Window
1. Re-Select iPhone
Trick: Usually, the error message “this iPhone is open in another window” disappears when selecting another option from sidebar and then re-selecting the iPhone or just reattaching the USB cable. But if it’s not working same with you, follow our troubleshooting guide on how to fix “This iPhone is open in another window.
2. Restart Mac & iPhone
Starting with a basic solution, a minor bug within the system might be causing the issue. However, restarting the Mac or iPhone can fix the problem.
Restart Mac: Click on the Apple Logo from the left top corner. In the drop-down, click on Restart…
Restart iPhone: Press either Volume Key (Up or Down key) along with Side Button until the power-off screen appears. Firmly drag the turn-off slider, and hold for a few seconds until the power-off cycle finishes. Once again, press the Side Button until the device turns on.
3. Force Quit Applications
There could be possibilities of in-app bugs. But no worries, force-quitting applications can resolve the issue.
Before doing this, Make sure all your work is saved. Becuase all apps quit forcefully with no alert popup.
- To force-quit, select the Apple Logo > Force quit. Next, press Command + A to select all applications; at last, click on Force Quit Button. That’s It!
4. Update macOS
Is your Mac computer outdated? If yes, immediately update it. Do follow the steps to update your macOS.
- Go to Apple Logo.
- Select System Settings…
- Choose Software Update from the left sidebar.
Let the system check for the update. If there is availability, click on Update Now. Finally, choose Restart Now. Moreover, check the iOS update too.
5. Try Using Different Cable
Corrupted cables can often manipulate connections between both peripherals. Considering this as an issue, detach and reattach the cable from iPhone and Mac. If it works, good luck! But not; try using a different cable from a reputable brand.
6. Try Using Different Port
Unlike the cable, ports on either Mac or iPhone can sometimes play wrong. In this scenario, try cleaning the port using soft cotton buds. Then, as usual, reconnect both devices with each other, and “this iphone is open in another window” will get resolved.
7. Check USB Connection On Mac
If your Mac still shows the issue, there could be an issue with a USB connection. So check it once again.
- Select the Apple Logo.
- Choose About This Mac.
- Click on More Info.
- From the right side of the window, search and select System Report.
- Click on USB from the left sidebar.
On the side of the screen, your iPhone will show up when connected. If it doesn’t appear there, it’s confirmation of a connection issue. Try reconnecting it using an identical pair of USB cables.
8. Allow Accessories To Connect
Wrongly configured settings on the Mac side can be why Mac does not recognize iPhone, just like now allowing accessories to connect. Follow the steps below to check if this isn’t causing the issue.
Note: This workaround is only applicable to Mac laptops.
- Go to Apple Logo.
- Click System Settings…
- From the left side, click Privacy & Security.
On the right side of the screen, scroll down and choose Allow Accessories To Connect drop-down. And then click on Ask For New Accessories.
9. Trust Your Computer, When Prompted
Less probable cause, but when the screen prompted trust in this computer, you might have accidentally disallowed the pop-up. To fix it, reconnect the computer to Mac. And when the screen prompts the Trust This Computer pop-up on iPhone, tap on Trust.
10. Contact Apple Support
I hope this article helped to fix your iPhone not showing in iTunes, Music, or Finder. In case the issue persists; unfortunately, it’s a hardware issue. Try connecting to the Apple Support Team.
