How to Fix Notes, Files Apps Keep Crashing iOS 17.3.1 Update (2024)

In Shorts

  • Efficiently tackle iOS app crashes with these proven solutions to enhance your device’s stability and performance.
  • Resolve app crashes in iOS with updates, resets, Check Settings, and clear data methods.
  • Backup and restore or downgrade iOS as a last option.

New iOS updates, especially for pre-installed apps, are much improved in functionality and use. In that, some tools might not work correctly due to some internal iOS or App problems. Here I tried to cover all the possible errors and causes that help stop Different apps like Notes, Safari, and Files app crashing in iOS and iPadOS.

Fixed out iOS Apps that keep crashing: Notes, Safari, Files, Message, etc.

Solution #1: Check for Software Update

Check and get a new iOS update on your iPhone and iPad. Apple New iOS seeds come out with all bug fixes and improvements. Let’s update iOS using the OTA (Over-The-Air) method,

Step 1: Launch the Settings app on your iPhone > Tap on General.

Open Settings App Select General Option on iPhone

Step 2: Select Software Update > Tap on Update Now.

Select Software Update Tap on Update Now on iPhone

Solution #2: Check for Apps Updates

  • Unable to create a new Note in the Notes app on iPhone, iPad
  • App crashing on Drag and Drop in Files app
  • Safari keeps crashing
  • Mark-up tools in Mail, Photos, and Notes app – New mark-up tools allow users to draw and make some editing within the app under sharing tools.

Step 1: Launch the App Store on your iPhone > Tap on Search From the Bottom of the Right Corner.

Open App Store Tap on Search on iPhone

Check if any update is available, then tap on the update button first. Other iOS apps – Safari, and Photos apps are built-in applications for iDevice.

Step 2: Search for the Notes app and Files app in the upper search box.

Search for the Notes app and Files app in the upper search box on iPhone

Solution #3: Reset all Settings on your Device

Step 1: Launch the Settings app on your iPhone > Tap on General > Scroll down to Select Transfer or Reset iPhone.


Step 2: Tap on Reset > Choose Reset All Settings > You will be asked to Enter the iPhone Passcode for security reasons.

Figure – B

Step 3: Enter your Screen Time Passcode > Click on Reset All Settings from the Confirmation Pop-up Menu > After that iPhone will reboot.


Solution #4: Safari keeps crashing after iOS update

Large safari (History and Website Data) data saved on iPhone local storage. Remove it from Settings,

Step 1: Launch the Settings App on your iPhone > Select Safari.

Open Settings Select Safari on iPhone

Step 2: Click on Clear History and Website Data > From the Prompted Menu, Tap on Clear History.

Click on Clear History and Website Data Select Clear History on iPhone

Solution #5: iOS beta installed, Remove Beta

Remove the beta profile from iPhone settings, Switch iOS beta to the public.

Or clean installation explained in the above 4th step.

Solution #6: Backup and Restore

Backup device: We can take a backup iPhone or iPad on iTunes [Recommended, Fast and Easy] or iCloud. Read more Steps: Backup iPhone

Erase All Contents: After that, reset all the settings and content.

Step 1: Launch the Settings app on your iPhone > Choose General Option.

Open Settings Select General on iPhone

Step 2: Click on Transfer or Reset iPhone > Select Erase all Content and Settings > Tap on Continue.

Select Transfer or Reset iPhone Click on Erase all Content and settings Tap to Continue on iPhone

Restore: Connect your iOS device, Put in DFU Mode, and install new iOS, then restore the old backup on your iPhone, or iPad. Know about: Clean install

Solution #7: Downgrade iOS device: iOS 17 to iOS 16

App crashing is too big an issue for you; want to use the app urgently and none of the above solutions works, then downgrade to the latest final version.

Download from the last firmware file (iPhone, iPad, and iPod Touch).

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Karly Wood

Karly Wood, a Wellington-based journalist, excels in covering Apple and tech trends. With a diverse background in public safety, government, and education reporting, her insights bridge multiple disciplines, offering readers a well-rounded perspective on today's technological advancements. Contact Her Team:- [OR]