Fix Unable to Download App From App Store on iPhone (iOS 18.3/17.7)

Many iPhone users have encountered “Unable to Download App” and couldn’t download the app this time when downloading the app from the App Store. The pop-up includes two options “Done” and “Retry.” Further, they reported that the same error message appears repeatedly. 

No matter what the error message indicates, it is nerve-racking as the iPhone has no value if you can’t use the vast Apple App library. Luckily, fixing isn’t an arduous task. Read the below article.

Are you stuck on the Cannot Connect to App Store Error on your iPhone?

Reason Why “Unable to Download App” Pop-up On iPhone Appears

While fixing the Unable to Download app on iPhone is straightforward, the cause isn’t easily diagnosed. The reason can be due to the App Store, wrongly configured Date & Time, an issue with your iPhone’s Settings, or low storage. So instead of focusing on the causes, follow the troubleshooting steps mentioned below.

1. Enable And Disable Airplane Mode

The first solution when you have such an error message on an iPhone is turning on Airplane Mode and disabling it.

  1. Swipe down from top to bottom to access the Control Center.
  2. Next, hit on the Airplane icon to Enable.
  3. Wait for a few seconds, and then turn it back off. That’s It!
Access Control Center Enable Airplane mode Disable Airplane Mode on iPhone

Open Safari and Browse some things to verify whether the internet is working.

2. Check App Store Server Status!

Check Apple System Status Online
Check Apple System Status Online

Yes, verify if the App Store isn’t facing server outrage or isn’t under maintenance. And that’s so; you only need to wait until it gets fixed. Know Country Wise App Store Status & Performance issues.

3. Set Date And Time Automatically

Try setting the date and time automatically by following the steps below. 

  1. Launch the Settings App on your iPhone.
  2. Scroll down to Select General.
Open Settings Select General on iPhone
  1. Hit Date & Time.
  2. Enable Set Automatically.
 Tap on Date & Time Enable Set Automatically on iPhone

Once you do so, your iPhone will get accurate time over networks and receive frequent updates based on your current location.

4. Restart iPhone

Sometimes you need to restart the iPhone to get everything normalized. There might be a pesky bug within the firmware. So read our article on how to restart your iPhone and try it on your flagship. And if normal restarting doesn’t work for you, try out Force Restarting iPhone. 

  1. Press and immediately let out the High Volume Button.
  2. Press and immediately let out the Low Volume Button.
  3. Long press the Side Button. And release when the Apple Logo appears.
Hard Reboot iPhone Step by Step
Hard Reboot iPhone Step-by-Step

It’s time to re-download the app and check for the problem.

5. Force Restart App Store

Another possibility is a bug within the App Store, and to fix it, the solution is to force quitting the App by following the steps below.

  1. Swipe up from the bottom and hold in the center of the Apple Screen.
  2. You will see all App Cards running in the background.
  3. Swipe left or right to search the App Store. And further, Swipe it up to force-quit the App Store.  
Swipe up from the bottom see App Cards running in the background swipe it up to force-quit the App Store on iPhone

Re-open the App Store app and Try again.

6. Check Internet Connection

It could be an unstable or corrupted internet connection causing such an error. If you use Cellular Data, switch it to the Wi-Fi connection. And in case you are already using Wi-Fi, toggle it off and back on.

Change your WiFi Network (If you are using Public WiFi). Or Switch to Mobile Data to Download the app only.

7. Sign Out Your Apple ID and Sign In Again

After too long, the iPhone verified your Apple ID that signed in to your Device. Make sure about pending Apple ID Verification or Stuck something. I recommend signing out of Apple ID and Signing in again in the App Store app.

  1. Launch the App Store on your iPhone.
  2. Tap on the Profile icon at the Top-Right Corner.
Open App Store Select Profile icon on iPhone
  1. Scroll to the end of the screen.
  2. Tap on Sign Out.
Scroll to the End of the Screen to Select Sign Out on iPhone
  1. Tap on Sign In With Apple ID.
  2. Select Continue From the Prompted Menu.
  3. Signed In Apple ID account.
Tap on Sign In With Apple ID Select Continue to Sign in With iCloud on iPhone

That’s it.

8. Update iOS And App

This could be due to the outdated iOS or App. So please ensure all the installed applications on iPhone are updated to their latest version. And further, check if iOS is updated. Here is how you can do it.

Update App

  1. Launch the App Store on your iPhone.
  2. Tap on your Profile Icon.
  3. Choose Update All. 
Open App Store Select Profile icon Tap on Update All on iPhone

Update iOS

  1. Launch the Settings App on your iPhone.
  2. Swipe down to select General.
Open Settings Select General on iPhone
  1. Tap Software Update.
  2. Now let the system check for updates. And if available, tap on Download And Install.
Tap on Software Update Check Update iOS 17 is available on iPhone

After this, navigate back to the App Store, and try redownloading the application. Hopefully, your problem will get fixed, and if not, move to the next step.

9. Free-Up iPhone Storage

Low Storage can cause multiple issues, including won’t allow you to download the app on iPhone.

So if you have running the device on low storage, after which you get stuck with “Unable to Download App” error on App Store. Then it’s time to clear out unwanted photos, videos, documents, etc.

To Quickly Check,

  1. Launch the Settings app on your iPhone.
  2. Tap on General.
Open Settings Select General on iPhone
  1. Select About.
  2. Tap Available [Free Space in GBs or MBs].
Tap on About Select Available on iPhone

To get familiar with procedure, read our article on how to free up space on iPhone.

10. Disable Background App Refresh

However, there is no proven statement how effective this solution is, but you can still try to fix apps that won’t download by disabling Background App Refresh. Here are the steps you need to follow.

  1. Launch the Settings App on your iPhone.
  2. Tap on General.
Open Settings Select General on iPhone
  1. Hit on Background App Refresh.
  2. Again Tap on Background App Refresh.
  3. Choose Off.
Tap on Background App Refresh Select Background App Refresh Choose Off on iPhone

11. Reset Network Settings

Bugs sometimes stem from incorrect network settings. And the worst part is that you can’t figure out the individual network settings behind the cause. Thus, we recommend Reset Network Settings on iPhone. 

  1. Launch the Settings App on your iPhone.
  2. Tap on General.
Open Settings Select General on iPhone
  1. Choose Transfer & Reset iPhone.
  2. Hit Reset.
Click on Transfer or Reset iPhone Tap on Reset on iPhone
  1. Choose Reset Network Settings.
  2. Enter your Passcode.
  3. Select Reset Network Settings for the Confirmation.
Tap on Reset Network Settings Enter iPhone’s lock screen passcode Select Reset Network Settings on iPhone

That’s It!

12. Restart Your Router

Your WiFi is Dropping or Disconnecting when you download Apps from App Store on your iPhone/iPad. In your home or office network, Connected WiFi or Modem is blocking some connection, then you must restart or Reset the settings of the Router or model.

  • Must Your Own WiFi (Sometimes Public WiFi Block the Apple Server Port that Prevent from Downloading app or Updates).
  • Remove VPN From iPhone If Installed.

Fix Unable To Download This App Error When Downloading Offloaded App!

However, what the cause behind this is unknown but can be fixed by performing the basic steps. Firstly tap on the App Icon to pause, wait for a few seconds, and further tap on the App Icon to restart downloading. Additionally, you can install the app directly from the App Store. And if the issue continues, try signing out of Apple ID and back in.  

Final Thought!

With simple yet effective solutions, you can fix the iPhone Unable to Download App error. And if the issue continues, the only solution is to contact the Apple Support Team!

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Karly Wood

Karly Wood is a journalist based in Ohio who specializes in covering Apple and technology trends. With a varied experience in reporting on public safety, government, and education, her insights bridge multiple disciplines, providing readers with a well-rounded perspective on today's technological advancements. If you need to contact me, you can reach me at [email protected] or through (Facebook)

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