Last Updated on Jul 22, 2021
Universal Control Not Working on M1 Mac or Intel Mac, macOS 12 Monterey? Read along the troubleshoot to fix it. As a part of macOS Monterey, Apple announced Universal Control, a program that creates a path between iPadOS and macOS without any setup. The concept is straightforward; with Universal Control, a user can use the Keyboard and Trackpad between iPad and Mac seamlessly; even dragging and dropping files is possible with up to three devices at a time.
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I presume you’ve already read about Universal Control somewhere and tried to use it, but unfortunately, there’s a lot to consider before using Universal Control. It needs M1 Mac and iPad running the latest firmware, macOS Monterey, and iPadOS 15 or newer. So let’s dive into the basics and fix your M1 Mac, MacBook Universal Control not working.
Fix Universal Control Not Working
1. How many Apple Device Take part in Universal Control?
Up to three Apple devices, we can use In Universal control. That Might be your Mac, iMac Pro, MacBook, iPad running on the latest macOS Monterey, iPadOS 12, or later. See below video clip in apple demonstration,
Universal Control Video Guide:-
2. Check Compatibility [Intel Mac user Won’t not get Universal Control Feature]
As you already know, Universal Control doesn’t need any setup or procedure to work; it just works flawlessly, only if all the pre-requisites are fulfilled. Here we will discuss the compatibility points for Universal Control on Mac; ensure you’re following them.
Need Compatible Mac, iPad
First things first, have you updated the Mac to MacOS Monterey and iPad to iPadOS 15? If not, kindly update the device to the latest firmware available. Then, refer to the below listed compatible Apple devices.
- MacOS Monterey Compatible Mac:
- MacBook Pro (2016 and later),
- MacBook (2016 and later),
- MacBook Air (2018 and later),
- iMac (2017 and later),
- iMac (5K Retina 27-inch, Late 2015),
- iMac Pro,
- Mac mini (2018 and later),
- Mac Pro (2019)
- iPadOS 15 Comptible iPad
- iPad Pro,
- iPad Air (3rd Gen and later),
- iPad (6th Gen and later),
- iPad mini (5th Gen and later).
Also, Read– Why Use Universal Control When We Have Sidecar?
3. Ensure Two-Factor Authentication is Enabled
The following requirement to use the Universal Control in Mac, iPad is the Apple ID must have two-factor authentication enabled. Hopefully, you’re using the same Apple ID with Mac and iPad; if yes, then make sure to enable the Two-Factor Authentication for Apple ID.
To Setup Two-Factor Authentication on iPad:
- Go to the Settings app.
- Tap on your name.
- Select Password & Security.
- Select Turn On Two-Factor Authentication.
- Tap Continue.
- You’ll be asked to provide a phone number to receive the verification codes, either as Text Message or automated Phone Call; choose your preference.
- Tap Next.
- You’ll receive the verification code from Apple, enter it and complete the procedure.
To Setup Two-Factor Authentication on Mac:
- Click on the Apple menu in the top menu bar.
- Choose System Preferences.
- Click Password & Security in the sidebar.
- Next to Two-Factor Authentication, click on Turn On… button.
4. Enable Bluetooth, Wi-Fi, Handoff
It seems like Bluetooth, Wi-Fi, and Handoff, these three programs develop a bridge between iPad and Mac and lets you use the Universal Control. However, as mentioned, the Bluetooth, Wi-Fi, and Handoff must be turned on the devices you’re trying to use the Universal Control. In addition, the Mac and iPad must be in the range of 10 meters (30 feet) of each other.
Bluetooth and Wi-Fi can be turned on from the Control Center, hit the Control Center, and turn on Wi-Fi (WiFi Not Working on Mac) and Bluetooth (Bluetooth Not Working on Mac) in Mac, iPad – (WiFi Not Working on iPad), – (Bluetooth Not Working on iPad) [Make sure that’s turned on if not then manually turn on from the Device settings app, Open settings app > WiFi > Turn on and Select WiFi Internet; also Tap on Bluetooth > Enable Bluetooth toggle.]
About Handoff, here’s how to enable Handoff.
- On Mac: Open System Preferences from Apple menu > General > Check the box of Allow Handoff.
- On iPad: Open Settings app > General > Handoff & Suggested Apps > Enable Handoff.
5. Don’t Share Internet or Cellular Connection
Apple specifically mentioned the Mac and iPad strictly not be sharing any internet or cellular data. So make sure not to share cellular data or internet connection from the devices on which you want to use Universal Control.
Tips: Use Universal Control Via Cable Connection! For Strong Connectivity and Fast compare to Wirelessly.
Important! Apparently, you can connect the iPad to the Mac via USB cable; tap Trust this Mac when asked on iPad.
6. Optional Continuous Setup for Universal Control on Mac
Suppose you use your devices together all the time and want to use Universal Control without the need to link the two using the cursor. In that case, you can set them up to work with Universal Control continuously in System Preferences.
- Allow your cursor and keyboard to move between any nearby Mac or iPad
- Your cursor and keyboard can be used on any nearby Mac or iPad signed in to your iCloud account.
- Push through the edge of a display to connect a nearby Mac or iPad
- Allow the cursor to connect to a nearby Mac or iPad by pushing against the edge of display.
Universal Control settings added for Allow Cursor and keyboard allow moving between any nearby Mac and iPad. to System Preferences > Display > Advanced.
Apple will update on Improvement in Universal Control Setup, So Mac users have to Setup from System Preferences. [Click on Apple logo > System Preferences > Display > Advanced]. If you are not connecting or not comfortable with this Wireless facility, then Wait for the next macOS update. and Keep your all apple device updated with the latest OS.
7. Force Close Universal Control Process Using Activity Monitor
is your Universal control stuck or not responding after checking the above settings and System Requirements. I recommend forcing close Backgroud Universal control process from activity monitor and Re -Try.
- Open Activity Monitor on Mac Using Spotlight Search or Launch pad.
- Go to CPU Tab > and find Universal control item or Search from top Search box.
- Select the Process > Click on Close button to force close from skretch.
Now, Try again or after Restart your Mac.
8. Restart Mac, iPad, iMac
Have you fulfilled all the requirements mentioned above before using Universal Control, but still, it is not working? Let’s give Apple devices a gentle restart and fresh-up the memory. Often, a simple restart resolves minor bugs and could eliminate M1 Mac universal control not responding or working at all after the update.
To Restart iMac, Mac:
- Click on the Apple menu.
- Select Restart.
To Restart iPad:
- iPad without Home Button, press and quickly release the Volume Up button, press and quickly release the Volume Down button, press and hold the Side button until Apple logo appears.
- iPad with Home Button, press and hold the Home button and Power button until Apple logo displays.
9. Have you checked Mouse or Trackpad?
Is Mouse or Trackpad working? Universal Control’s base equipment is your Mouse or Trackpad, which is connected to the Mac. In the case of Wireless Mouse, try reconnecting to the Mac, see if that works. Alternatively, you can use a spare mouse with the Mac.
10. Help from Apple :-
Here’s all about detailed system Requirements and supported device with Troubleshooting issues for Apple’s Universal control. If you felt about the hardware issue, contact apple support near you or Book an appointment at the Apple Genius bar.