Fix Face ID Not Working on Any iPhone After iOS 15 Update (2021)

Last Updated on Sep 22, 2021

Why is Face ID not working on my iPhone is the biggest issue that disables the primary functionality of your iPhone? Although Apple is giving a Passcode screen for the wrong face ID attempt but not the solution to use iPhone 12 Pro Max easily. Face ID is a Quick authentication & security system for all privacy. Apple build strong lock now works with third-party apps in the darkroom, Mack up and more situations are getting screen “Enter Passcode Your Passcode is required to enable Face ID” for Face ID not working on iPhone X or later.

we are happy to help you, submit this Form, if your solution is not covered in this article.

To eliminate this problem, users have left Face ID and disabling Face ID and use Passcode on the lock screen and many other places. So don’t be panic; let’s try to fix Face ID issues on iPhone.

Note: After Screen Replacement, you need to check your Face ID on the first test. Because the repairer needs to change the connection and setup for Face Detection front camera.

Face ID Not Working on iPhone – Different Solution That Really Worked For Verified iPhone User

Latest Info:- Apple Says iPhone’s iOS 15 Includes Improved Face ID Anti-Spoofing Models to improving the security of facial recognition (for iPhone X and later and iPad Pro Face ID) and Other Vulnerability Fixes.
  • Note: To use Face ID on iPhone and iPad Pro, We have completed our Face ID setup on iPhone/iPad. If not Setup yet Go to the Settings app on iPhone/iPad > Face ID & Passcode > Setup Face ID [If Face ID is removed or not setup on new iPhone]
  • Full Body Cover or Screen Protector accumulate smudges that over any of the cameras? Clean up the Face ID sensor and Try to fix it.
  • After Update iOS version some iPhone users helped him to fix the FaceID issues.
  • Go to Apple Support center and ran diagnostics they replaced it free of charge.
  • Hard Reboot iPhone getting me out stuck Face ID.
  • Users Experience:
    • Had the exact same thing happen to me. When I tried to reset my face id it wouldn’t let me. Apple replaced it with a new one under warranty. replace the phone with a new unit. Book an Appointment at apple Genius bar.
    • I just got back from the Genius Bar. Ran diagnostics, the hardware checked out just fine. Wiped the phone completely and restored it from iCloud, it’s all working just fine again.
  • More Solutions are just below,

After the iOS 15 update Face ID not recognizing my face and showing an error ‘move the iPhone a little higher/lower’.

This is an issue in iOS 14.8; for that new software update iOS 15 is available, check for updates and install the latest version to fix an issue. If the problem persists, then follow this tutorial.


#1 Make Sure Face ID is enabled for Unlock, iTunes & App Store, Apple Pay.

Face ID settings for Different use often forget by iPhone users; that’s why you are unable to use Face ID for unlocking. Here are the settings for Face ID. Go to the Settings app > Face ID & Passcode > Under Use FACE ID FOR section, Enable it for Unlock iPhone, iTunes & App Store, Auto Fill Password on Safari, Third-Party Apps that use your Face ID for unlocking the device [Banking and Other apps mostly use Face ID].

Enable or Use Face ID for iPhone unlock iTunes & App Store Apple Pay and Other Apps
Enable or Use Face ID for iPhone unlock iTunes & App Store Apple Pay and Other Apps

#2- Restart or Reboot iPhone X or later

Face ID is not Available Try Setting Up Face ID later on iphone XS max iPhone XS iPhone XR
Face ID is not available to Try Setting Up Face ID later on iPhone XS Max iPhone XS iPhone XR

if you are enduring a popup message “Face ID is not Available, Try Setting up Face ID later” and alert after continuously trying to scan your Face.

To Hard Reboot: Quickly press and release the volume up and down button one by one, now only press and hold the iPhone’s side button until you see the Apple logo on the screen.

Turn on using the side button press once.

Force Restart iPhone X iPhone 8 Plus

To Restart: Press and hold the side button only until you see the “Slide to power off” screen.


#3- Reset Face ID to repair Face ID Stopped Working

Erase all Face ID settings from your iPhone; go to the Settings app on iPhone > Face ID & Passcode [Enter Passcode] > Scroll Down and Tap on “Reset Face ID.”

Also, Check Face ID Attention settings,

1 Face ID settings on iPhone X

Enable toggle for “Require Attention for Face ID.”

And Enable toggle “Attention Aware Features.”


#4- Keep the ideal distance between the face and iPhone

Facial reorganization works under distance conditions. Otherwise, Face ID detection failed automatically. So keep away 25 to 50 CM away from your Face.

Face ID Disabled! These are the Reasons

  • iPhone has not been unlocked for the last 48 hours.
  • iPhone is just turned on, restarted, or rebooted.
  • Remote lock command is given to the device
  • Find unsuccessful attempts to match a face.

#5- Keep your Face only in the scanning area

Make sure no face around you while you authenticate Face ID. For example, you are in a public area or shopping mall & Store.


#6- Face ID won’t work with App Store, Apple Pay, and iPhone Unlock

We can Disable/Enable Face ID for App Store app download, Apple Pay, and iPhone unlock. Enable Settings for Face ID,

Go to the Settings app on iPhone > Face ID & Passcode > Enable Face ID for different services on iPhone.


#7- Clean the Camera portion of the iPhone

Clean your iPhone’s camera using Wet Cloth. (iPhone X is water resistance, so we can do it) and remove oily chemicals, Dust from the camera.


#8- Face ID camera Damaged

This is a serious case that you never try to fix yourself because apple added too many cameras & sensors at a small iPhone notch area. Instead, contact online Apple support via Phone call, Chat, and Online Helping Tutorial or nearest apple store to get help from the Genius bar under the right information and issues. We strongly recommend diagnosing your new iPhone or under warranty iPhone/iPad Pro at the Apple support center. Or Book an appointment before you visit the apple store nearby you because hardware damage is under warranty in apple terms and conditions. I am sure you will get the best solution for your problem.

Note: It might be heavy ornaments, Jewelry, and Cap covering your Face. Remove it and identify this is the real problem or not.


#9- Remove Face ID and Add/Setup Face ID Again

The setup is too old and has not saved your Face correctly. Remove old Faces and Add in a new setup.

  • Go to the Settings on iPhone X.
  • Next, Find Face ID & Passcode > Tap on Saved Face list > Delete Face
  • Go back and Add New Face, Tap on “Enroll Face”.
  • Go with a guide on screen, Setup a new iPhone Face ID.

in iOS 12, The company Apple. inc offers to Add Multiple Face IDs on your iPhone X


#10- Choose Right Screen Protector

Normally Screen protector will not cover the front camera, Sensor, and Speaker. So choose the Best Screen protectors for iPhone X from a valuable manufacturer.

Are you trying on a new iPhone? Remove the thin plastic cover first.

Get more Fix on new Updates

iOS 14.7 comes with the latest feature MagSafe Battery Pack Support, Merging Apple Cards, HomePod Timer Management, Air Quality Information, Podcast Updates, and bug fixes (Dolby Atmos and Apple Music lossless audio playback to unexpectedly stop has been fixed), The battery service message that may have disappeared after reboot on some iPhone 11 models is restored, A bug that caused Braille displays to show invalid information when composing Mail messages has been fixed.
A bug that could cause the share playlist menu option to go missing in ‌Apple Music‌ has been addressed.

  • Go to the Settings app > General > Software Update, Tap on Download & Install.

#11- Reset all Settings help you to fix Face ID Stopped Working 

Go to the Settings app on iPhone > General > Reset > Reset All Settings.

This option will remove Face ID and other important settings.

Also, go with a third-party iPhone repair service near to you, you can call at your home, office, or any other address to get estimated damage value if your iPhone is not under warranty coverage. Finally, check Apple iPhone Warranty status online.

Above all are the fix and Troubleshooting tips on fixing Face ID can’t unlock iPhone and iPad Pro or Face ID not working on iPhone, sometimes.

Face ID not working ‘move iPhone lower

Face ID showing an error to move iPhone lower or higher, earlier; it was working fine, but all of sudden, Face ID not working and asking to move iPhone lower, that’s the issue we have seen around the forums. While, to be honest, this isn’t a much bigger problem, by updating iPhone to the latest software and restarting the device, you can get it fixed. And in the worst case, you might have to contact the Apple Technicians.

To restart iPhone with Face ID, press and quickly release the Volume Up button, press and quickly release the Volume Down button and then press and hold the Side button until the Apple logo appears.

To update iPhone, open the Settings App > General > Software Update. Before doing that, make sure your iPhone is connected to the Wi-Fi.

Contact Apple Support: Visit the Apple Website and contact them, or you can visit the nearest Apple Store by making Genius Bar Appointment.

Face ID with the mask not working

Right after the pandemic, iPhone users start raising questions on how to use Face ID with Mask. A few months later, Apple rolled out a new update that allowed us to unlock iPhone with Face ID with a mask. Here’s a trick to set up a Face ID with a mask on iPhone.

  1. Go to the Settings App.
  2. Tap Face ID & Passcode.
  3. Swipe down and tap Reset Face ID.
  4. Tap Set Up Face ID.
  5. Disable Require Attention for Face ID.
  6. Register your Face ID by covering your half Face with Mask.
  7. Your half nose and mouth should be visible; otherwise, iPhone will show an error and won’t complete the setup.
  8. Once the Face ID is set up, try to unlock iPhone after wearing a mask.

Face ID Setup Not Working/Face ID is not available; try again later

Can’t set up Face ID or Face ID is not available on iPhone, iPad? This could happen due to a software glitch or dirt on the Camera. Therefore, before troubleshooting the device, it’s better to clean the camera first and then set up the Face ID again.

In other cases, you can restart the iPhone and update it to the latest software; it might fix the issue after doing both of these workarounds.

Face ID not working after water (Face ID not working after a drop in water)

Well, if your iPhone came in contact with water, then there’s hardly you can do anything about it. Unfortunately, water damage doesn’t come under. Though, keep the iPhone in a dry place, try to clean it out, and wait for some time. If the Face ID circuits are exposed to the water, Face ID will surely work, and you might have to pay to get Face ID functionality back.

In such situations contacting Apple Technician is best since these are very delicate parts and tend to damage easily.

Face ID Not Working on Some Apps

Apart from unlocking iPhone, Face ID also secures many programs and applications. Like iTunes & App Store, Password AutoFill, and many Other Apps can be secured by Face ID. By default, these settings are turned off; you have to manually enable Face ID for apps from the Face ID and Passcode settings.

  1. Open the Settings App.
  2. Tap Face ID & Passcode.
  3. Tap Other Apps.
  4. Make sure Face ID is enabled for the app that is not working with Face ID currently.

Still, is Face ID not working for some apps? Then Reset your Face ID, and register a new Face ID. In the same Face ID & Passcode menu, tap Reset Face ID. Once done, register a new Face ID.

jaysukh patel

Jaysukh Patel is the founder of howtoisolve. Also self Professional Developer, Techno lover mainly for iPhone, iPad, iPod Touch and iOS, Jaysukh is one of responsible person in his family. Contact On: [email protected] [OR] [email protected]

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