iOS 14/13: Messages app Keeps Crashing and Freezes on iPhone 12 Pro Max Mini,11, Pro, max, XS Max/XS/XR/X/8 (Plus), iPad: here’s fix

Last Updated on Nov 10, 2020

Messages app is crashing on the iPhone. Usually, after update device, some of the common problems occur as Apps got hit or they don’t respond, or they freeze anytime. But it is not a big deal we can easily beat and fix this issue by following some steps.

we are happy to help you, submit this Form, if your solution is not covered in this article.

New Apple Pay Cash (Send and Receive money via iMessage using apple pay app), Send Screen effects and Bubble effects. Use Animoji and Sticker Within Message conversation.

Today we will discuss iMessage crashing after iOS update and is a most common problem. Below I am suggesting some general procedure which might be helpful for you to fix this issue.

1 Messages app keeps crashing on iPhone in iOS 11

Get help on other Messages issues,

  • iPhone messages app crashes on Open or Send
  • Messages app crash on text
  • Message app keeps closing iPhone
  • Message app keeps force Closing or Stopping
  • Third-Party Keyboard is the issues on Message app
  • Messages app crashing iOS

Solution iPhone Messages app Keeps crashing and Freezes on iMessage or Simple Text

Fix 1: Force Close the Message App

Just double tap the home button and then swipe up the messages app to force close it. Now reboot or Restart the iPhone by pressing the power button and then again launch the Message app. Your iPhone screen freezes and Unresponsive then force reboot device.

Close app from multitasking screen

For iPhone 6S/6S Plus, iPhone 7/7 Plus: Use Multitasking without 3D Touch.

Fix 2: Reboot, Release or Clear Messages Memory

If all the options do not work, then you should go for Hard Reset of iPhone.

Press and Hold Below buttons until you see the Apple logo on Screen,

iPhone 8 Plus/8 Plus/ iPhone X/ iPhone XS Max/ XS/XR:

1: Press and Quickly Release Volume Up button,
2: Press and Quickly Release Volume Down Button,
3: Press and Hold Side Button until you see the Apple logo on Screen.

For iPhone 6 and Below: Sleep/Wake + Home button

For iPhone 7/7 Plus: Press and hold on Sleep/Wake + Volume Down button until appearing Apple Logo on the Screen

To Start iPhone, Again press Side button until the startup apple logo on the screen.

1 Name of Button on iPhone 7 7 Plus iPhone 6 6 Plus iPhone

Now turn on iPhone, Press Sleep/Wake or Side button once.

Fix 3: Clean up all the messages: Delete all conversation

If you have some important messages, then you must take backup of all the messages and delete all the messages from the app which will free up some storage.

Most cases this trick worked from experience, So Please keep Back up iPhone before delete.

One more feature of iOS which will bring ease is you can auto-delete old messages. Follow the steps to enable it.

Auto Delete all Conversation removed App.

Step 1: Go to the Settings app on iPhone.

Step 2: Next, Tap on General and iPhone Storage.

Step 3: Under the iPhone Storage, Find Messages app from the list of apps.

3 Messages data in iPhone Storage

Step 4: Find the Documents & Data section, Move to the conversation and Edit them.

4 Delete all Messages conversations all once on iPhone


Select all and Press Delete icon.

Future time apple will add, Auto Delete old conversations back, Settings > General > iPhone Storage > Messages > Auto Delete Old Conversations.

Fix 4: Reset all settings

It is hard for anyone to reset all the settings because it will wipe all your passwords and logins in apps. However, it is useful sometimes

Step 1: Go to “Settings

Step 2: And then open “General.”

Step 3: Scroll down Find “Reset” and tap on “Reset All settings.”

Guide for other installed app on your iPhone in iOS: Fix Apps Crashing in iOS

Fix 5: Check for Update iOS and App

Find new updates in the iOS version on iPhone. Go to the Settings app on iPhone, iPad > General > Software Update.

Open App store > Tap on Update > See the list of apps that available for update.

Fix 6: Report to App developer or also apple

We know that Apple iOS 11 for iPhone, iPad won’t run 32 Bit apps. So report said 180000 apps in the app store not compatible at the time of launch. Are you suffering from this app, I would like to suggest on remove those all apps – Third Party Keyboard and Sticker used in Message App Store (Learn how to use App Drawer in Messages app for delete or add the new app).

Report to Developer’s app Support: Open App on iPhone app store, Scroll Down the page > Tap on App Support > Submit your Query.

3 Send Report to developer from iPhone app store


Find the apple Feedback app or Contact app developer from app store app page.

Hope you guys fixed iOS Messages app Keeps crashing and Freezes on iPhone, iPad on a different activity. Don’t miss to share or guide others.

Jaysukh Patel is the founder of howtoisolve. Also self Professional Developer, Techno lover mainly for iPhone, iPad, iPod Touch and iOS, Jaysukh is one of responsible person in his family. Contact On: [email protected] [OR] [email protected]

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