Command, Options, Shift Key Not Working on Mac, MacBook Keyboard

Last Updated on Aug 25, 2021

Several users are reported with the Mac Keyboard key won’t work like Command, Shift, Options, and Other modifiers. Here I try to get the solution and few tips this will help to use your Mac computer functionality with those Modifier keys.

we are happy to help you, submit this Form, if your solution is not covered in this article.

Mainly the Keyboard Key Functionality depends on Software and Hardware problem. so you should check and Fix in this way,

Command key not working on Mac Keyboard, Not Responding

1. Restart Mac

The Primary fix for this random issue can be fixed after restart your Mac. if the Problem has been no longer persisting.

  • Go to the Apple Logo from the top Mac menu > Restart.

Also, keep your Mac updated with the Latest macOS > Apple Logo > System Preferences > Software Update > Download and install. or App Update from the Mac app store.

2. Disconnect and Re-Connect Keyboard

if your Keyboard is stuck somewhere due to an Internal software issue or Bug. then Disconnect or Reconnect your Mac to make a new setup with Mac. Without Restart or Shutdown, we can do this.

But for Apple M1 mac, T2 Silicon Chip or Intel Macbook Air/Pro users have to Restart System.

Still, your Mac Command Key is not working then, check The Modifier key settings under the Keyboard Preferences.

3. Restore Default

MacOS allows changing the Keyboard Functinlaity to Another key, Which means we can assign Our Command Key to another Modifier key to Work next time. This kind of the wrong customization makes your Command Key Unresponding or Dead.

  • Go to the Apple Logo from the Top mac menu > System Preferences > Keyboard.modifier-keys-settings-for-keyboard-on-mac
  • Modifier Keys… > Click on Restore Defaults Option > And Ok to Save the

You have set default settings for modifier key on Mac then Put your Mac in safe mode and Determine the problem is caused by the installed or running software.

4. Safe Mode

Safe mode on Mac determines the software issue on Mac startup. And fix the issue automatically during startup time. So, Safe mode will take few times. Also, Make sure about your Mac model you have, Intel or Apple Silicon chip Mac – M1 Or T2. and Follow the below steps,

On M1 or T2 Mac,

  1. Shut down your Mac and Wait for 20 seconds.
  2. Now, Press and Hold the power button until your Mac see the Startup volumes and Option show on screen.
  3. Select the Startup Volume, and Press Shift Key from Keyboard, and click on Continue in Safe mode.m1-mac-safe-mode
  4. log in to your Mac and Check the issue is fixed or not.

On Intel Mac,

  1. Shut down your Mac and Wait for 20 seconds.
  2. Now, Start your Mac and press and hold on to the Command + R key from Keyboard. Now, Your mac will Start in Safe mode [Safe mode Red label appears at the top right corner of the screen].
  3. log in to your Mac and check the issue is fixed or not.

Exit from Safe mode with restart your Mac.

5. Use Keyboard Viewer

If you are looking for a temporary fix, Follow this easy trick to Get your Work done during the Command key not working on Mac. Follow the below steps, Enable and Use Keyboard Viewer.

  1. Go to the apple logo from the top mac menu > System Preferences.
  2. Next, Click on Keyboard > Input Sources Tab.
  3. Enable Checkbox for “Show Input Menu in menu bar“. Click on A In top Mac menu > Show Keyboard
  4. Use This Apple Virtual keyboard and Do your Work

You know that the issue with the Software then I highly recommend fixing it with Reinstall Mac on Mac without touch/affect any data on Mac.

6. Reset PRAM

Apple Silicon chip Users have to skip this step, Becuase doesn’t store value in PRAM.

For Intel Mac: Restart your Mac and Quickly Press and Hold on Command + Option + P + R Key during startup.

Reset SMC and PRAM
Reset SMC and PRAM

Press and hold all the Keys until You hear the startup sound Three times. Now, log in to your Mac Normally and check the issue is fixed.

7. Reinstall MacOS

Reinstallation of MacOS doesn’t affect the data saved on Mac, Still, I highly recommend taking Mac Backup in Time Machine.

Put your Mac in Recovery mode, and Find the Option for Reinstall Mac. then follow the on-screen process to complete the installation.

8. Apple Support

That’s it. Still, Your Problem is not fixed then Diagnose with the apple Support team. and Book Appointment at apple genius bar, Also you have a chance to get a free repair if your Mac is under Warranty. Check Mac Warranty Online.

9. Hardware issue – Use External Wired or USB Keyboard

:-Buy a New Keyboard or Use Spare Keyboard

If you don’t know then, you can set up External Wired Apple Keyboard. or Bluetooth Keyboard. This will help to minimize the repairing cost in some cases. MacOS also support Third-Party Cheap Bluetooth Keyboard or Windows Keyboards as a temporary solution. last time, I used Windows Keyboard with Mac Mini.

The above solution is also helpful for Command, Options, Shift, or other modifier keys not working.

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