Fix Cannot Send Mail The Recipient was Rejected by the Server because it doesn’t Allow Relaying iOS 16.1.1 in 2022

Last Updated on Jun 29, 2022

The Apple Mail app is good to send/receiving emails with and without attachments from any corner of the world. in more, users can add numbers of non-Apple mail app accounts to it. but sometimes, the Apple device shows up an error that pop-ups Cannot Send Mail The Recipient was Rejected by the Server because it doesn’t Allow Relaying iOS 15 or whatever firmware user has installed. To resolve iPadOS/iOS mail issues, you must have to follow the below-setting guide possibilities. First, you have to correct the email address although Second follow the below steps. Getting rejected by server error or relaying denied error. Due to an incomplete setup, you can’t send mail, reply or forward Emails from this mail account. You will receive it from the mail server but are unable to send or reply.

Exact Solution that Fix: Can not Send Mail, A Copy has been placed in your Outbox. The recipient was rejected by the server because it does not allow relaying.

Compatible device: works on iPhone 13, 12 Pro/Max/Mini, iPhone XR, XS Max, 11 Pro Max, iPhone 8, iPhone 8 Plus, iPhone X, iPhone 4/4S, iPhone 5/5S/5C, and iPhone 6 and iPhone 6 plus, iPad and iPod touch 2nd generation, 3rd generation, and 5th generation.

Error cause an invalid port used to send mail from your iOS device. So you can change or update the port settings with the below simple steps, don’t need any technical knowledge or expert suggestions.

Updated on the Latest iOS Update

iOS 15.4 reported the biggest bug and issues on sending email from outlook using the email app on iPhone, iPad. And receiving the message “Cannot Send Mail. The message was rejected by the server.” That means you couldn’t send an email to Microsoft Mail Services hosted by Microsoft: Outlook.com, Office 365, and Microsoft Exchange. Keep your iPhone and Apps Updated.

Why does my iPhone or iPad tell me the server “does not allow relaying”? Here’s Solution

Here’s the problem with your Mail Server Settings on your iPhone. People are facing this issue because During setup outgoing mail server details are optional and iOS users ignoring to submit your mail login details.

Can not sent mail error if Mail details are incorrect
Can not send mail error if Mail details are incorrect

Let’s Find the Mail Server Settings that should be Verified on your iPhone to send mail successfully from your Mail iPhone/iPad app. Follow the below steps to verify the mail server login credentials. This error will show when you update or change the Mail server password, but not updated on your iPhone mail settings. Sometimes, Some unmatched Outgoing mail server details saved on your iPhone that is outdated now.


  • Changing your password. Don’t forget to update your password on any email programs you use on your computer or phone. You may also get the Error like that.

Solution #1. Set Time and Date Automatically

I know, this is a simple trick to do on your iOS settings, but this is for, for those guys who are beginners or who they are forgotten how to do this.

You don’t need to take a loan from any American bank to apply this setting because this is totally free, right. Cool, as my genuine reader, I hope you will be going as per my given representation below.

Step #1. Open Settings
Step #2. find General and click on it
Step #3. Tap the Date & Time settingSet Date and Time Automatically on iPhone
Step #4. on this screen, turn toggle next to the Set Automatically setting Enable/Green.

Note: if the iOS Set Automcatilly option is greyed out, then go with this guide to make it accessible.

After this, Go to Settings > Mail and find an email account that bothers you to send an email. Delete that mail account and force restart your iPhone. After doing this, Re-add mail account and try to send an email. This was found helpful for thousand of iOS users.

Solution #2. Re-enter your Email ID and Password for the Outgoing Mail Server Verification

To perform this approach, Steps are vary for iOS 14 and later as well iOS 13 and earlier users, hence follow the bottom steps if your device has installed iOS 14 or later, otherwise, scroll down the screen to get the iOS 13 and earlier Mail Settings steps.

Steps for iOS 15 and later Users Re-enter your Email ID and Password for the Outgoing Mail Server Verification

Step #1. Open Settings App
Step #2. Scroll the Screen tap Mail
Step #3. Click Accountsclick-on-mail-and-tap-accounts-on-iphone
Step #4. choose an email account that popping-up error of can’t send email
Step #5. next hit on the email id namechoose-email-account-and-click-on-account-email-id-name
Step #6. Now, on this screen, you can see details information, Click on SMTP under the Outgoing Mail Server section
Step #7. Now head to the Primary Server name
Step #8. here fill out the user name and password under the Outgoing mail server even if it is says optional.

Note: in case you could not enter password and it says the server don’t use password authentication, then you should leave it. Just enter the Outgoing Server hostname for example your email address.

Step #9. Also, turn on Use SSL
Step #10. Don’t forget to tap on the Done button that appears on the top-right side corner that saves your changes.

I hope, this hit found helpful for you! if this not working to fix cannot send email error on your iPhone or iPad. Don’t bother, keep continuing to apply each solution till your iOS mail app Problems are solved.

Steps for iOS 14 and earlier users to Re-enter your Email ID and Password for the Outgoing Mail Server Verification

  1. Go to the Settings app on iPhone, iPad > Click Password & Accounts.
Password and Accounts settings on iPhone
Password and Accounts settings on iPhone
  • Find and Tap on your Added mail Account > Account under IMAPthat has an issue for this error
  • Verify your mail account details
    Verify your mail account details
  • Go to Outgoing Mail Server and > Tap on Primary Server address.
  • Check Outgoing mail server details
    Check Outgoing mail server details
  • Re-Enter all the Details correctly, You should check the Mail service Publick credential from the tutorial published by your mail service officially. Do Google-like “Setup my Rackspace on Email Clients”.  Enter All the Details and Get Verified successfully
    • Re-Enter password for your Mail account.
  • Account Verified on iPhone mail app
    Account Verified on iPhone mail app
  • You will be redirected back to the previous page after verified.
  • Sent mail again hope it fixed
    Sent mail again hope it fixed
  • That’s it.
  • Detailed Guide: Add email Account on iPhone.

    Solution #3. Restart your iPhone

    Some users are scared. What will happen after restarting iPhone? hence, I’m explaining in brief, What does restarting your iPhone do? First of all, You won’t be lost your data, okay. Force restarting your Apple smartphone will cut off the power and force it to reboot. When it turns Power on, your Cellphone will boot up all software processes like normal.

    Here’ im giving you tip to restart your iPhone without touching the physical power button. let’s follow the bottom steps;

    Step #1. Open Settings App
    Step #2. tap General
    Step #3. now, scroll the screen till the end of the page and choose Shut Down
    Step #4. on this screen, the Slide to Power Off screen will appear on your Phone, so what to do? Just drag the slider to the right side edge.
    Once your device is turned off, wait for a few times and after it, Power on your Phone.

    Now, check your Phone mail app getting a working mood, Or still has the same error code Cannot Send Mail The Recipient was Rejected by the Server because it doesn’t Allow Relaying iOS 15 or any other firmware that your device has installed.

    Solution #4. Turn On Mail App under Content & Privacy Restrictions

    Sometimes knowingly or sometimes unknowingly user puts restrictions on some applications features. what is in your case? that i don’t know but make sure that your Mail app not enabled in iOS screen time. You can check it out by following my given instruction below.

    Step #1. Head to Settings App
    Step #2. Choose Screen Time
    Step #3. Enter Screen Time Passcode, if asked. Using this you can edit restriction settings in the iOS system.

    Note: here’s a guide to reset forgot screen time passcode.

    Step #4. After successfully getting the Screen time settings screen, click on the Content & Privacy Restrictions tab
    Step #5. Now click Allowed Apps
    Step #6. Finally, the screen accessed that we need to check, double-check that the Mail app toggle is green means enabled. If it’s disabled, please turn it ON.

    Note – Some users says on reddit that mail App toggle green, but they did disable for a second and then turn it on, this worked for them. You can also try the same for yourself.

    None of the above solutions worked for you! Don’t Worry! We have some more tips given bottom of this topic that you can attempt to remove iOS mail App problem (Cannot Send Mail The Recipient was Rejected by the Server because it doesn’t Allow Relaying iOS).

    Solution #5. Delete mail account & Re-add in iOS Mail App

    Apple Software glitch or by mistake to adding your email account in iOS mail app, due to this, an error may occur. I Suggest you, remove your non-Apple email account and re-add it again; by doing this, occasionally, some mail problems can be solved. You do not need to spend any money on this. So you must try too.

    Follow the steps one-by-one listed below;

    Step #1. Head to Settings App
    Step #2. Tap Mail
    Step #3. Click Accounts
    Step #4. choose an email account
    Step #5. one this screen, you can see the Delete Account option, Click on it.
    Step #6. Click Delete from my iPhone to confirm. Once you deleted.

    Force Restart your Device. for this, the process may vary by model wise. here’s a full guide on how to force reboot your Apple device.

    Now steps to Re-Add new Mail account in iOS mail app

    Step #1. Launch Settings App
    Step #2. Go to Mail
    Step #3. Click Accounts
    Step #4. Tap Add Account
    Step #5. Follow on-screen instructions carefully to completely add an email account again.

    For information, follow our full guide with pictures example, of how to add an email account on iOS or iPadOS system.

    Solution #6. Use Third-Party Mail apps Like Gmail, Yahoo, Outlook

    Is there an issue with your system or is Unable to configure with the iOS mail app, I recommend using the Gmail app or Yahoo mail these mail apps allow to use Other mail services. Add a new mail account from App settings and Switch between different mail accounts just like the iOS mail app. Read our tutorial on Setup Another Mail account on the iPhone Gmail app.

    I hope you solved the “Email address Rejected by the server on iPhone or Relaying denied ” or “Cannot Send Mail” problem to access your Mail from iPhone, iPad, and iPod touch.

    HowtoiSolve Staff

    Jaysukh Patel is the founder of howtoisolve. Also self Professional Developer, Techno lover mainly for iPhone, iPad, iPod Touch and iOS, Jaysukh is one of responsible person in his family. Contact On: jaysukh.pharma@gmail.com [OR] admin@howtoisolve.com

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