Last Updated on Jul 31, 2023
Are you facing an issue with ChatGPT not working as expected on your iPhone or Mac? If so, there are multiple reasons behind this, such as high traffic, corrupted browser cache or cookies, server issues, poor internet connection, VPN, etc. Thankfully, I’m here with the best solution to resolve this. So, without focusing on the causes, let’s start fixing it.
What are common Chat GPT errors, and what do they mean?
ChatGPT Error Code 1020
The ChatGPT error code 1020 occurs when ChatGPT finds something unwanted about your network or device and eventually blocks your access. This error most commonly occurs when you enable VPN on your Mac, Turn off VPN on your Mac and Check again.
ChatGPT Error Code 429
ChatGPT error code 429 occurs when you make multiple requests to the server in a shorter span. If you are accessing ChatGPT via OpenAI, this error means you exceeded the maximum number in a given time.
ChatGPT Network Error on Long Responses
The name says this error occurs when you have a network connectivity error while accessing ChatGPT. This error can be due to your device’s server, internet, or firewall issues.
ChatGPT login error
If you frequently receive login errors on ChatGPT, it may occur due to incorrect credentials or outdated cookies stored in the browser. So be sure to jot down the correct username and password to prevent login errors on ChatGPT.
ChatGPT error in the body stream
If you receive “Error in body stream” on ChatGPT, it means that the request you have made is either corrupted or invalid. It occurs due to the corrupted connection between the device and the server.
There was an error generating a Response
This error occurs when ChatGPT is unable to complete the user queries. Multiple causes exist, including server-side load, corrupted internet connection, or incorrect user data. These errors also occur due to a temporary glitch. However, fixing this error is handy; refreshing the page or sending a new request will fix ChatGPT’s error, generating a response.
ChatGPT internal server error
This error means that OpenAI is having an issue with ChatGPT servers. However, the issue isn’t on your side but on the server side. Once the company resolves the problem, the ChatGPT will start working normally. For this, the only solution is to wait for a while.
Chat.openai.com is Down
If ChatGPT is showing “chat.openai.com is down,” it means that the server is overloaded due to extreme traffic or the server has been taken under maintenance. For this, the only solution is to wait for a while.
Solution #1. Chatgpt is down today? Check it out!
Firstly, you must check if Chatgpt is down or facing a server crash. Such issues were common in the early days, as the company struggled with ever-increasing demand. To cross-verify, you can visit the OpenAI Status page. If you see elevated error and latency, it means that the Chatgpt server is facing outrage. In simple words, the Chatgpt is facing outrage in your region. However, if this page isn’t loading at all on your device, you can navigate to third-party portals, such as Down Detector or Social Profile.
Tip: You can also subscribe to OpenAI Status Page to get real-time information regarding the Chatgpt server.
Solution #2. Wait for some time
If you are stuck with loading the initial chatGPT website but not a chatbot to respond to your questions, the service might face temporary outrage. During this period, usually, users will see ChatGPT output an Internal server error message. If that’s what you’re facing, the only solution is to wait for some time.
Solution #3. Restart your browser
Restarting the browser can resolve browser-related problems, including errors that occurred in ChatGPT. However, restarting the browser may cause you to lose your work, so ensure to save changes before restarting your browser.
To restart the browser, close all the open tabs and exist browser. Then, reopen the browser by clicking its icon in the Dock.
Solution #4. Check internet connectivity
A corrupted internet connection is another feasible reason for ChatGPT not working on Safari. To verify, try loading different websites on your browser. If your browser isn’t loading websites, it means your internet connection is faulty. To fix this, there are multiple ways. Initially, try restarting your router by disconnecting it from the power source and then reconnecting it.
However, if other websites load up but not ChatGPT, try switching to alternative wifi if available. You can switch from wifi to cellular data on your smartphone or vice versa.
Note: If you carry an iPhone or Mac and the internet isn’t working on your device but on others. You can read your article to fix it.
- Fix wifi not working on iPhone or Fix cellular data not working on iPhone.
- Fix wifi not working on Mac.
Solution #5. Turn Off VPN
As we all know, VPN plays a vital role when you want to access content that is not available in your region. But it can play false when accessing ChatGPT through a browser. Therefore, you need to turn off VPN on your device. You can refer to our article on how to turn off VPN on Mac or how to turn off VPN on iPhone.
Solution #6. Log out and log in back
Have you kept chatGPT open in the background for a longer duration? If that’s so, you’ll have to log in again. That’s because the session is valid for a shorter duration. And since you aren’t able to use ChatGPT without an OpenAI account, you must have an active session for the ChatGPT chatbot to respond to your queries. Therefore, try logging out and then logging back in. Hopefully, it will resolve your issue; if not, move forward to the next solution.
Solution #7. Update macOS or iOS
Chat GPT network errors can be resolved by updating your Mac or iPhone to the latest OS. By doing so, you can be sure that your device has the latest security updates, bug fixes, etc. To update, follow our guide on how to update your Mac to the latest macOS or how to update your iPhone to latest iOS.
Solution #8. Clear Browser cache
The corrupted cache of your browser can prevent ChatGPT from loading. You can use different browsers, but clearing the browser cache can resolve the problem. And you can use it with no issue. The procedure to clear cache varies from browser; here are steps to clear Safari Cache.
Clear Safari Cache on iPhone
- Go to Settings.
- Search and select Safari.
- Swipe down and tap Advanced.
- Tap Website Data.
- Hit Remove All Website Data.
- For further confirmation, tap Remove Now.
Clear Safari Cache on Mac
- Open Safari.
- Click on Safari from the menu bar.
- Go to Settings…
- Click on the Advanced menu. Check the box next to the Show Features For Web Developers.
- After this, select History from the menu bar and click on Clear History…
Solution #9. Ignore asking long-tail queries
One of the most efficient ways you can try to resolve ChatGPT not working on Mac or iPhone is ignoring long-tail queries. However, there is no official statement regarding the character limit. But we suggest keeping 1400-1500 characters. Besides this, do remember to ask questions more clearly. If not, you will encounter an error.
Solution #10. Fluss DNS
Another must-try solution is clearing DNS cache from your previous visit to the ChatGPT website that is still stored in your Mac’s Temporary storage. Doing so will give you fresh storage for your current session and fix the issue of the ChatGPT network error. To do so, you can read our article on how to clear DNS Cache on a Mac.
Solution #11. Try changing DNS Server
There are instances, due to a corrupted or wrongly configured DNS server, ChatGPT shows the error code 1020. So, considering this scenario, we’ll try changing the DNS Server to prevent the problem. For this, you can read our article on how to change DNS settings on Mac or how to change DNS settings on iPhone.
Solution #12. Try different browser
Most of the time, the browser itself can be the main cause of “ChatGPT not working” issue on your device. If you are still facing issues while using ChatGPT in your default browser, try using a different browser. However, there are many well-known browsers available in market. You can read our article on best Safari alternatives to get the best one.
Solution #13. Contact ChatGPT Support
You can contact ChatGPT support team if none of the above solutions work for you. Doing so will forward problem to the expert and other ChatGPT users who have earlier stuck with the same problem as you. Here’s how you can contact ChatGPT support.
- Go to OpenAI Help Center.
- Select Chat Icon located at the bottom right corner of the screen.
- Head to the Message Tab and select Send Us A Message.
- Click on the ChatGPT from the list of options.
- Follow on-screen instructions to report a problem.
Solution #14. Subscribe ChatGPT+
Users who enroll in ChatGPT+ receive advanced features, including support from the expert team that can help them fix various issues, including technical problems like network errors. Besides all this, you can access exclusive content, improved language, and more quick responses.
Solution #15. Use ChatGPT Alternatives
Besides subscribing to ChatGPT+, you can also use its alternatives.
- Google Bard AI
- Caktus AI
- Amazon Codewhisperer
- Chai AI
- Chinchilla AI
- Socratic AI
- Microsoft Bing
- Jasper Chat
- Character AI
- OpenAI Playground
So these are effective solutions to fix ChatGPT errors or ChatGPT down. If the ChatGPT server is facing outrage or it’s simply down, you can try using ChatGPT alternative.